TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
jjalfe from
Not Free
Last year the service was free, not so this year. I had to upgrade to Deluxe so that I could file. Not expected nor appreciated.
Date published: 2021-02-23
Rated 5 out of 5 by
Mr green from
retiree
This was easy and helpful it covered everything, and I would used it again next year.
Date published: 2021-02-23
Rated 5 out of 5 by
eddy0214 from
awesome
live agents were very good answering my question or concerns
Date published: 2021-02-23
Rated 5 out of 5 by
Eric0900000 from
Great help and guidance!!
Very easy and not stress thanks to the help and guidance through the required documents.
Date published: 2021-02-23
Rated 5 out of 5 by
Potatohead21 from
Turbor tax is great
Very helpful but getting too many hints and popups that are not needed for most returns.
Date published: 2021-02-23
Rated 2 out of 5 by
unappy taxer from
Really rough software updates this year!
I typically use turbotax to submit my tax return...this year my state return was rejected due to a software glitch and I ultimately ended up having to delete and resubmit my return. The website says it wouldn't charge me for resubmitting but I ended up having to pay an additional $40 to submit my state return even though the error wasn't my fault. Ill be shopping around for a new tax filing service.
Date published: 2021-02-23
Rated 5 out of 5 by
Codynah70 from
TurboTax makes filing taxes fun!!
This is my first time using TurboTax and I must say it was fun! They make it so easy that all of that stress about filing was for nothing! Thank you TurboTax for making my life a little easier!!
Date published: 2021-02-23
Rated 4 out of 5 by
MDCCLXXV from
Virtually everything is painless
The only confusing aspect of TurboTax is when the app brings up old W-2's that are no longer prevalent to current employment. Luckily, I had someone to assist me with my questions, but even fixing the problem wasn't the shortest or easiest path in the world. Just....mildly frustrating...that's all. Overall, the app is worth the time and money to file taxes in my opinion. This is just my second year, but it still treats me well and my girlfriend switched from going to H&R Block to filing with TurboTax. She says out of all the times she's filed, this is by far the simplest method she's used.
Date published: 2021-02-23
Rated 4 out of 5 by
tlittle9449 from
Easy file
Seems like a good site and easy to file does the work for you. filed last year with turbotax and easy every year
Date published: 2021-02-23
Rated 5 out of 5 by
Duckie77 from
Love Turbo Tax
Love how it is very easy, simple, and self explaining.
All TurboTax® Offerings Reviews - Page 3786
Date published: 2021-02-23
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 1 out of 5 by
jjalfe from
Not Free
Last year the service was free, not so this year. I had to upgrade to Deluxe so that I could file. Not expected nor appreciated.
Date published: 2021-02-23
Rated 5 out of 5 by
Mr green from
retiree
This was easy and helpful it covered everything, and I would used it again next year.
Date published: 2021-02-23
Rated 5 out of 5 by
eddy0214 from
awesome
live agents were very good answering my question or concerns
Date published: 2021-02-23
Rated 5 out of 5 by
Eric0900000 from
Great help and guidance!!
Very easy and not stress thanks to the help and guidance through the required documents.
Date published: 2021-02-23
Rated 5 out of 5 by
Potatohead21 from
Turbor tax is great
Very helpful but getting too many hints and popups that are not needed for most returns.
Date published: 2021-02-23
Rated 2 out of 5 by
unappy taxer from
Really rough software updates this year!
I typically use turbotax to submit my tax return...this year my state return was rejected due to a software glitch and I ultimately ended up having to delete and resubmit my return. The website says it wouldn't charge me for resubmitting but I ended up having to pay an additional $40 to submit my state return even though the error wasn't my fault. Ill be shopping around for a new tax filing service.
Date published: 2021-02-23
Rated 5 out of 5 by
Codynah70 from
TurboTax makes filing taxes fun!!
This is my first time using TurboTax and I must say it was fun! They make it so easy that all of that stress about filing was for nothing! Thank you TurboTax for making my life a little easier!!
Date published: 2021-02-23
Rated 4 out of 5 by
MDCCLXXV from
Virtually everything is painless
The only confusing aspect of TurboTax is when the app brings up old W-2's that are no longer prevalent to current employment. Luckily, I had someone to assist me with my questions, but even fixing the problem wasn't the shortest or easiest path in the world. Just....mildly frustrating...that's all. Overall, the app is worth the time and money to file taxes in my opinion. This is just my second year, but it still treats me well and my girlfriend switched from going to H&R Block to filing with TurboTax. She says out of all the times she's filed, this is by far the simplest method she's used.
Date published: 2021-02-23
Rated 4 out of 5 by
tlittle9449 from
Easy file
Seems like a good site and easy to file does the work for you. filed last year with turbotax and easy every year
Date published: 2021-02-23
Rated 5 out of 5 by
Duckie77 from
Love Turbo Tax
Love how it is very easy, simple, and self explaining.
All TurboTax® Offerings Reviews - Page 3786
Date published: 2021-02-23