TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Worked fine, but was expensive Turbotax prides themselves on straightforward pricing, but I was hit with a curveball when I was told that I could only file if I upgraded twice. They should provide information about what the prices will be based on your initial questions (before you start to file).
Date published: 2021-02-25
Rated 5 out of 5 by from Simple and Easy I've been using TurboTax for years and they haven't let me down yet. I know I am getting the most out of my refund and I will be safe and correct in my submission and forms.
Date published: 2021-02-25
Rated 5 out of 5 by from So easy I’ve never did this before so it was amazing how easy it was
Date published: 2021-02-25
Rated 4 out of 5 by from Tubotax user I've used Turbo Tax for many years. It is very easy to use.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is awesome, user friendly Turbo tax is very user friendly!!! Would strongly recommend to everyone!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and free tax filing from home Easy and free tax filing from home. No exposure to human interaction. Yay
Date published: 2021-02-25
Rated 4 out of 5 by from WORKS OUT VERY WELL! I JUST HAD TROUBLE GETTING 1095A INFORMATION DELETED. I KNOW I ANSWERED NO TO THE QUESTION OF DID I GET A 1095A.
Date published: 2021-02-25
Rated 1 out of 5 by from Less satisfied this year I prepared my taxes like I have always done. This year I paid out of pocket for my returns and then when I proceeded to finalize everything my taxes would not process. I then added the Max for an additional 50 bucks and proceeded and was charge an additional 90 bucks to file and then my taxes finally went through. So, all in all I was charge $130 for my taxes. I will not be filing my taxes through Turbo Tax next year.
Date published: 2021-02-25
Rated 5 out of 5 by from I use Turbo Tax EVERY year Turbo Tax has been a lifesaver for my husband and I in making filing our taxes super easy. The step by step questions and mistake checker is always so simple. I always feel confident filing our taxes and in using this for 10 years now I have never been audited.
Date published: 2021-02-25
Rated 5 out of 5 by from GREAT PRODUCT EVERYTHING IS EASY AND CLEAR. I HAVE NEVER HAD A PROBLEM FILING WITH TURBO TAX. HEY AND IT IS NOT EXPENSIVE- CHEAPER THAN ANY TAX SERVICE.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3784
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Worked fine, but was expensive Turbotax prides themselves on straightforward pricing, but I was hit with a curveball when I was told that I could only file if I upgraded twice. They should provide information about what the prices will be based on your initial questions (before you start to file).
Date published: 2021-02-25
Rated 5 out of 5 by from Simple and Easy I've been using TurboTax for years and they haven't let me down yet. I know I am getting the most out of my refund and I will be safe and correct in my submission and forms.
Date published: 2021-02-25
Rated 5 out of 5 by from So easy I’ve never did this before so it was amazing how easy it was
Date published: 2021-02-25
Rated 4 out of 5 by from Tubotax user I've used Turbo Tax for many years. It is very easy to use.
Date published: 2021-02-25
Rated 5 out of 5 by from Turbo tax is awesome, user friendly Turbo tax is very user friendly!!! Would strongly recommend to everyone!!!
Date published: 2021-02-25
Rated 5 out of 5 by from Easy and free tax filing from home Easy and free tax filing from home. No exposure to human interaction. Yay
Date published: 2021-02-25
Rated 4 out of 5 by from WORKS OUT VERY WELL! I JUST HAD TROUBLE GETTING 1095A INFORMATION DELETED. I KNOW I ANSWERED NO TO THE QUESTION OF DID I GET A 1095A.
Date published: 2021-02-25
Rated 1 out of 5 by from Less satisfied this year I prepared my taxes like I have always done. This year I paid out of pocket for my returns and then when I proceeded to finalize everything my taxes would not process. I then added the Max for an additional 50 bucks and proceeded and was charge an additional 90 bucks to file and then my taxes finally went through. So, all in all I was charge $130 for my taxes. I will not be filing my taxes through Turbo Tax next year.
Date published: 2021-02-25
Rated 5 out of 5 by from I use Turbo Tax EVERY year Turbo Tax has been a lifesaver for my husband and I in making filing our taxes super easy. The step by step questions and mistake checker is always so simple. I always feel confident filing our taxes and in using this for 10 years now I have never been audited.
Date published: 2021-02-25
Rated 5 out of 5 by from GREAT PRODUCT EVERYTHING IS EASY AND CLEAR. I HAVE NEVER HAD A PROBLEM FILING WITH TURBO TAX. HEY AND IT IS NOT EXPENSIVE- CHEAPER THAN ANY TAX SERVICE.
Date published: 2021-02-25
All TurboTax® Offerings Reviews - Page 3784