TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from a little confused For a first timer it was a little confusing. Hoping next time it will be easier.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is Great I have used this service for several years and have never been disappointed. It is private, secure and always accurate. Turbo Tax has been a life saver for me and my family.
Date published: 2023-01-27
Rated 5 out of 5 by from Great service Charmelle was very helpful and great at her job. very easy to talk to
Date published: 2023-01-27
Rated 5 out of 5 by from Will only use Turbo Tax I’ve used turbo tax for several years now and I will never go back to using anything else. Why let a strange complete your taxes for a huge bill when you can let turbo tax walk you through it and still get excellent tax preparation done?
Date published: 2023-01-27
Rated 1 out of 5 by from Having trouble this year I have been using TurboTax for years and this year my returns are being rejected even though TurboTax says they're fine. I've fixed the issue several times already, had TurboTax recheck it and resubmit the tax returns 4 times now and keep getting rejected for same reason. According to the TurboTax website it says they are aware of the issue with the CA middle class refund and were supposed to have fixed the issue today, but apparently not! As I'm typing this review my tax returns have got rejected a 5th time! Very upset with TurboTax and may switch next year to someone else. Paid money for a service that's supposed to work, but it's not working and wasting my time.
Date published: 2023-01-27
Rated 5 out of 5 by from Live Assistant Patricia was the best. She made everything so easy and simple!
Date published: 2023-01-27
Rated 5 out of 5 by from Taxes were Fun The updates to the uploading and document data no longer needed to be manually entered was great.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is the best Fast and easy not like going to an agent and spending 5hrs waiting
Date published: 2023-01-27
Rated 5 out of 5 by from review Thank you for your service and continue to make it easy to complete our taxes.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is so easy! Turbo Tax is the way to file your taxes!! It is very easy and convenient!!
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 3653
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from a little confused For a first timer it was a little confusing. Hoping next time it will be easier.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is Great I have used this service for several years and have never been disappointed. It is private, secure and always accurate. Turbo Tax has been a life saver for me and my family.
Date published: 2023-01-27
Rated 5 out of 5 by from Great service Charmelle was very helpful and great at her job. very easy to talk to
Date published: 2023-01-27
Rated 5 out of 5 by from Will only use Turbo Tax I’ve used turbo tax for several years now and I will never go back to using anything else. Why let a strange complete your taxes for a huge bill when you can let turbo tax walk you through it and still get excellent tax preparation done?
Date published: 2023-01-27
Rated 1 out of 5 by from Having trouble this year I have been using TurboTax for years and this year my returns are being rejected even though TurboTax says they're fine. I've fixed the issue several times already, had TurboTax recheck it and resubmit the tax returns 4 times now and keep getting rejected for same reason. According to the TurboTax website it says they are aware of the issue with the CA middle class refund and were supposed to have fixed the issue today, but apparently not! As I'm typing this review my tax returns have got rejected a 5th time! Very upset with TurboTax and may switch next year to someone else. Paid money for a service that's supposed to work, but it's not working and wasting my time.
Date published: 2023-01-27
Rated 5 out of 5 by from Live Assistant Patricia was the best. She made everything so easy and simple!
Date published: 2023-01-27
Rated 5 out of 5 by from Taxes were Fun The updates to the uploading and document data no longer needed to be manually entered was great.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is the best Fast and easy not like going to an agent and spending 5hrs waiting
Date published: 2023-01-27
Rated 5 out of 5 by from review Thank you for your service and continue to make it easy to complete our taxes.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax is so easy! Turbo Tax is the way to file your taxes!! It is very easy and convenient!!
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 3653