TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy and trustworth Turbotax takes the dread out of tax prep. Best part is I trust it not to miss anything that I should be reporting!
Date published: 2021-02-20
Rated 1 out of 5 by from CRAPTASTIC IT WAS BULL THAT I HAD TO PAY $70 FOR MY 1099-B FOR BOTH STATE AND FEDERAL. THEN THE BS $40 FEE FOR USING MY REFUND.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is fast and easy! It was quick and easy to use, all the information was made very clear and the questions were very simple to interpret. I will definitely use it next year too!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax is awesome!! I am totally impressed with this program! I feel confident in the entire process now:)
Date published: 2021-02-20
Rated 1 out of 5 by from What Happened? (Duplicated all income) Horrible experience, which is unusual considering our experience was ok the last several years. For some reason, your system duplicated all incomes 3 times and assigned it to the wrong person. Originally, we thought we typed incorrectly, but when it happened several times we knew it was a system error. It even assigned my six month old son my job and said he made my salary so it applied the total income three times (myself, wife, and son). What happened? We will consider using another service next year.
Date published: 2021-02-20
Rated 4 out of 5 by from Very satisfied I was able to file once again without any help. Thanks
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use I like that it leads you through each step and verifies information entered at the end. I also like that it uploads last year's info.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is IT I have used Turbo Tax for 7 years now and every year that I use them, it's a breeze. I can always get the help that I need when trying to figure out how to file. Thank you, Turbo Tax!
Date published: 2021-02-20
Rated 4 out of 5 by from I have to pay, to file taxes I have to pay ? It works, hate paying for it, should be free if you pay taxes.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Jan did a great job helping me finalize my taxes. Thank you!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3636
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy and trustworth Turbotax takes the dread out of tax prep. Best part is I trust it not to miss anything that I should be reporting!
Date published: 2021-02-20
Rated 1 out of 5 by from CRAPTASTIC IT WAS BULL THAT I HAD TO PAY $70 FOR MY 1099-B FOR BOTH STATE AND FEDERAL. THEN THE BS $40 FEE FOR USING MY REFUND.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is fast and easy! It was quick and easy to use, all the information was made very clear and the questions were very simple to interpret. I will definitely use it next year too!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbotax is awesome!! I am totally impressed with this program! I feel confident in the entire process now:)
Date published: 2021-02-20
Rated 1 out of 5 by from What Happened? (Duplicated all income) Horrible experience, which is unusual considering our experience was ok the last several years. For some reason, your system duplicated all incomes 3 times and assigned it to the wrong person. Originally, we thought we typed incorrectly, but when it happened several times we knew it was a system error. It even assigned my six month old son my job and said he made my salary so it applied the total income three times (myself, wife, and son). What happened? We will consider using another service next year.
Date published: 2021-02-20
Rated 4 out of 5 by from Very satisfied I was able to file once again without any help. Thanks
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use I like that it leads you through each step and verifies information entered at the end. I also like that it uploads last year's info.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is IT I have used Turbo Tax for 7 years now and every year that I use them, it's a breeze. I can always get the help that I need when trying to figure out how to file. Thank you, Turbo Tax!
Date published: 2021-02-20
Rated 4 out of 5 by from I have to pay, to file taxes I have to pay ? It works, hate paying for it, should be free if you pay taxes.
Date published: 2021-02-20
Rated 5 out of 5 by from Awesome Jan did a great job helping me finalize my taxes. Thank you!
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3636