TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from turbotax is easy to use is great and so easy to use i would highly recommend it.
Date published: 2021-02-24
Rated 5 out of 5 by from Amazing! was super fast and simple didn't make me nervous or anxious about what I was doing at all.
Date published: 2021-02-24
Rated 1 out of 5 by from Going Downhill I have always used Turbotax to file state and federal taxes. It seems that the fees are climbing, while the ease of access and the actual help is declining. In order to get the same services I have received in the past I would have to pay the amount that it would take to pay an in person tax professional. That is most likely what I will be doing next year.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome great did it in no time very fast for me 20 minutes
Date published: 2021-02-24
Rated 4 out of 5 by from Add a delete button! Overall filing was just OK. Anthony made up for the difficulties. He deserves a raise! On the W2 summary there is only an add/edit button. You MUST add a DELETE option. Otherwise it is a pain in the butt to fix! MAKE IT SIMPLE!!!!!
Date published: 2021-02-24
Rated 1 out of 5 by from keeps having problems I had to erase everything and restart. kept getting error when i tried to do the w2 upload and automatically filled my information. Now my returns keep getting denied. I "fix" all the issues and same thing keeps happening. Now im stuck with this error, X0000-029 - A binary attachment submitted in the PDF format must begin with the file header "%PDF-". cant get it to work.
Date published: 2021-02-24
Rated 4 out of 5 by from Needs to address special events Form did not address the fact of Farm & Fishing income filing date of March 2 with no penalty for not paying estimates. Also need to further address partnerships with farm income. I have used turbotax for several years.
Date published: 2021-02-24
Rated 5 out of 5 by from thank you phalesa is a great she help with so much patience . thank you for help
Date published: 2021-02-24
Rated 5 out of 5 by from I was stuck and had assistance when I need it. I could not figure out why things were not adding up but a live agent helped me put the puzzle together.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is the best TurboTax was so easy to do! Even I did it without any problems
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 363
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbotax is easy to use is great and so easy to use i would highly recommend it.
Date published: 2021-02-24
Rated 5 out of 5 by from Amazing! was super fast and simple didn't make me nervous or anxious about what I was doing at all.
Date published: 2021-02-24
Rated 1 out of 5 by from Going Downhill I have always used Turbotax to file state and federal taxes. It seems that the fees are climbing, while the ease of access and the actual help is declining. In order to get the same services I have received in the past I would have to pay the amount that it would take to pay an in person tax professional. That is most likely what I will be doing next year.
Date published: 2021-02-24
Rated 5 out of 5 by from Awesome great did it in no time very fast for me 20 minutes
Date published: 2021-02-24
Rated 4 out of 5 by from Add a delete button! Overall filing was just OK. Anthony made up for the difficulties. He deserves a raise! On the W2 summary there is only an add/edit button. You MUST add a DELETE option. Otherwise it is a pain in the butt to fix! MAKE IT SIMPLE!!!!!
Date published: 2021-02-24
Rated 1 out of 5 by from keeps having problems I had to erase everything and restart. kept getting error when i tried to do the w2 upload and automatically filled my information. Now my returns keep getting denied. I "fix" all the issues and same thing keeps happening. Now im stuck with this error, X0000-029 - A binary attachment submitted in the PDF format must begin with the file header "%PDF-". cant get it to work.
Date published: 2021-02-24
Rated 4 out of 5 by from Needs to address special events Form did not address the fact of Farm & Fishing income filing date of March 2 with no penalty for not paying estimates. Also need to further address partnerships with farm income. I have used turbotax for several years.
Date published: 2021-02-24
Rated 5 out of 5 by from thank you phalesa is a great she help with so much patience . thank you for help
Date published: 2021-02-24
Rated 5 out of 5 by from I was stuck and had assistance when I need it. I could not figure out why things were not adding up but a live agent helped me put the puzzle together.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is the best TurboTax was so easy to do! Even I did it without any problems
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 363