TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Another yar of excellent performance. They put me through the paces and did all the hard work. I just fed in information and Turbo Tax sorted it out to my best advantage. This is my 4th year using them.
Date published: 2021-02-20
Rated 4 out of 5 by from turbo tax was okay overall it was good. Frustrating to fix things that needed review. The items I had to fix could have easily been done by turbo tax and were very frustrating to figure out. The billing options were impossible to change unless you started all over again which 00was not willing to do. As a result I paid 60.00 dollars more than necessarry
Date published: 2021-02-20
Rated 2 out of 5 by from Forced Upgrade Used to be a wonderful way to do taxes, now there's not an option to lose out on a smaller credit instead of paying for an upgraded version that negates said credit and costs more to use.
Date published: 2021-02-20
Rated 5 out of 5 by from turbo tax is awesome i love what turbo tax can do i will tell all my friends and fam
Date published: 2021-02-20
Rated 5 out of 5 by from Easy, simple, and stress free! Easiest process for filing taxes. Will always use and recommend!
Date published: 2021-02-20
Rated 2 out of 5 by from Turbox is changing This was my "go to" source for my taxes but the fees are getting ridiculous. I dont mind paying something but...They charge for using YOUR return to pay them. that is beyond the lowest to get an extra fee out of you. I guess its time to start looking for a new tax preparer. For what they charging might as well go to a company in person. smh
Date published: 2021-02-20
Rated 4 out of 5 by from turbo tax is awesome easy to use, used them before, have been with them for the past three years
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is great Glad Turbo Tax is actually free now. Turbo Tax saves us a lot of money every year.
Date published: 2021-02-20
Rated 5 out of 5 by from turbo tax worked great for me. It worked great for me. It was really easy and when I did have questions. Most of them were answered in the info drop down things they had. I am very happy with Turbo Tax.
Date published: 2021-02-20
Rated 5 out of 5 by from so quick and easy the program is so easy and quick to do. I'm not that computer smart and was a little afraid to do this on my own but I did and wow it was so easy you just answer the questions and the computer does the rest. Thanks Turbo Tax
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3558
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Another yar of excellent performance. They put me through the paces and did all the hard work. I just fed in information and Turbo Tax sorted it out to my best advantage. This is my 4th year using them.
Date published: 2021-02-20
Rated 4 out of 5 by from turbo tax was okay overall it was good. Frustrating to fix things that needed review. The items I had to fix could have easily been done by turbo tax and were very frustrating to figure out. The billing options were impossible to change unless you started all over again which 00was not willing to do. As a result I paid 60.00 dollars more than necessarry
Date published: 2021-02-20
Rated 2 out of 5 by from Forced Upgrade Used to be a wonderful way to do taxes, now there's not an option to lose out on a smaller credit instead of paying for an upgraded version that negates said credit and costs more to use.
Date published: 2021-02-20
Rated 5 out of 5 by from turbo tax is awesome i love what turbo tax can do i will tell all my friends and fam
Date published: 2021-02-20
Rated 5 out of 5 by from Easy, simple, and stress free! Easiest process for filing taxes. Will always use and recommend!
Date published: 2021-02-20
Rated 2 out of 5 by from Turbox is changing This was my "go to" source for my taxes but the fees are getting ridiculous. I dont mind paying something but...They charge for using YOUR return to pay them. that is beyond the lowest to get an extra fee out of you. I guess its time to start looking for a new tax preparer. For what they charging might as well go to a company in person. smh
Date published: 2021-02-20
Rated 4 out of 5 by from turbo tax is awesome easy to use, used them before, have been with them for the past three years
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is great Glad Turbo Tax is actually free now. Turbo Tax saves us a lot of money every year.
Date published: 2021-02-20
Rated 5 out of 5 by from turbo tax worked great for me. It worked great for me. It was really easy and when I did have questions. Most of them were answered in the info drop down things they had. I am very happy with Turbo Tax.
Date published: 2021-02-20
Rated 5 out of 5 by from so quick and easy the program is so easy and quick to do. I'm not that computer smart and was a little afraid to do this on my own but I did and wow it was so easy you just answer the questions and the computer does the rest. Thanks Turbo Tax
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3558