TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Henry 26 from
Turbotax is awsome
all the cpas are so nice and very helpful very much appreciate them
Date published: 2021-02-17
Rated 4 out of 5 by
WorkingMom8to5 from
20 yrs Turbo User
I am a long time customer and I like the way questions are asked to help with taxes as always. In prior years, I liked being able to go exactly to the section I wanted. Please add that feature back in, as a drop down menu. The help feature worked in all aspects, except for filing Married Separate. Please add more help in that section. Again, long time customer. Keep me loyal!
Date published: 2021-02-17
Rated 5 out of 5 by
JCR1963 from
Turbo Tax is Awesome!
I have been using Turbo Tax for over 15 years and it gets better every year. I went to a CPA a couple of years ago and the only difference was that it cost about 3 times as much as Turbo Tax!
Date published: 2021-02-17
Rated 5 out of 5 by
Steve 71 from
Turbo Tax is Awesome
I had to do tax returns jointly with my wife and her small business and I was very pleased with Turbo Tax. It was easier than I expected and I am relieved that it is done and is checked by experts before it was submitted. I wanted to e-file this year for the first time since last year's paper federal return took over 10 months to be processed.
Date published: 2021-02-17
Rated 2 out of 5 by
CKTOregon from
Why was it so hard to pay Intuit $20
I've been using Turbotax for more than 20 years. Filling out my federal and state tax returns was relatively easy as usual, but it took me almost an hour to pay Intuit $20 so I could file my state returns. Multiple attempts to reset my password only to get the error message "Hmm. . . Looks like we've hit a snag please try again later. Your online support doesn't show that error message. When I called, I was told in between lengthy hold times that my only option was to start over and complete new returns. I explained multiple times that my returns were complete and I was only trying to e-file. Eventually I got an email saying that my password had been reset even though I continued to get the error message when trying to reset it. I tried the new password and it finally worked. Returns are filed now, but it was more of a hassle to pay Intuit $20 to file a state return than to complete an itemized return in the first place.
Date published: 2021-02-17
Rated 5 out of 5 by
debadebadee from
Turbo tax is so user friendly!
Everything was very self explanatory. This year I did not use a live expert, but I have in the past and they are excellent!
Date published: 2021-02-17
Rated 5 out of 5 by
Forest Gump 33 from
Awesome
There was an issue they let me know and we fixed it
Date published: 2021-02-17
Rated 5 out of 5 by
Lady743 from
My experience with your associate was excellent !!
The lady who helped me was knowledgeable and very patient
Date published: 2021-02-17
Rated 5 out of 5 by
Sale40 from
TurboTax is Easy!
I started using Turbo Tax 3 years ago. I love it! They give you step by step instructions and they can import your W-2. It is a little more expensive than I was paying to have someone else fix them but I enjoy doing it myself so I can see and understand the process. The best part is it is so convenient. I can sit at home and have them done in an hour. Instead of making an appointment and having to wait on someone else to get them done.
Date published: 2021-02-17
Rated 5 out of 5 by
Herzog61 from
Turbo Tax is so easy to use.
Very satisfied navigating through the steps.The cost is fair. The calculations were in agreement with mine
All TurboTax® Offerings Reviews - Page 3550
Date published: 2021-02-17
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Henry 26 from
Turbotax is awsome
all the cpas are so nice and very helpful very much appreciate them
Date published: 2021-02-17
Rated 4 out of 5 by
WorkingMom8to5 from
20 yrs Turbo User
I am a long time customer and I like the way questions are asked to help with taxes as always. In prior years, I liked being able to go exactly to the section I wanted. Please add that feature back in, as a drop down menu. The help feature worked in all aspects, except for filing Married Separate. Please add more help in that section. Again, long time customer. Keep me loyal!
Date published: 2021-02-17
Rated 5 out of 5 by
JCR1963 from
Turbo Tax is Awesome!
I have been using Turbo Tax for over 15 years and it gets better every year. I went to a CPA a couple of years ago and the only difference was that it cost about 3 times as much as Turbo Tax!
Date published: 2021-02-17
Rated 5 out of 5 by
Steve 71 from
Turbo Tax is Awesome
I had to do tax returns jointly with my wife and her small business and I was very pleased with Turbo Tax. It was easier than I expected and I am relieved that it is done and is checked by experts before it was submitted. I wanted to e-file this year for the first time since last year's paper federal return took over 10 months to be processed.
Date published: 2021-02-17
Rated 2 out of 5 by
CKTOregon from
Why was it so hard to pay Intuit $20
I've been using Turbotax for more than 20 years. Filling out my federal and state tax returns was relatively easy as usual, but it took me almost an hour to pay Intuit $20 so I could file my state returns. Multiple attempts to reset my password only to get the error message "Hmm. . . Looks like we've hit a snag please try again later. Your online support doesn't show that error message. When I called, I was told in between lengthy hold times that my only option was to start over and complete new returns. I explained multiple times that my returns were complete and I was only trying to e-file. Eventually I got an email saying that my password had been reset even though I continued to get the error message when trying to reset it. I tried the new password and it finally worked. Returns are filed now, but it was more of a hassle to pay Intuit $20 to file a state return than to complete an itemized return in the first place.
Date published: 2021-02-17
Rated 5 out of 5 by
debadebadee from
Turbo tax is so user friendly!
Everything was very self explanatory. This year I did not use a live expert, but I have in the past and they are excellent!
Date published: 2021-02-17
Rated 5 out of 5 by
Forest Gump 33 from
Awesome
There was an issue they let me know and we fixed it
Date published: 2021-02-17
Rated 5 out of 5 by
Lady743 from
My experience with your associate was excellent !!
The lady who helped me was knowledgeable and very patient
Date published: 2021-02-17
Rated 5 out of 5 by
Sale40 from
TurboTax is Easy!
I started using Turbo Tax 3 years ago. I love it! They give you step by step instructions and they can import your W-2. It is a little more expensive than I was paying to have someone else fix them but I enjoy doing it myself so I can see and understand the process. The best part is it is so convenient. I can sit at home and have them done in an hour. Instead of making an appointment and having to wait on someone else to get them done.
Date published: 2021-02-17
Rated 5 out of 5 by
Herzog61 from
Turbo Tax is so easy to use.
Very satisfied navigating through the steps.The cost is fair. The calculations were in agreement with mine
All TurboTax® Offerings Reviews - Page 3550
Date published: 2021-02-17