TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from TurboTax is awsome! They made it very easy to file my taxes and I love that they keep me informed with emails and yiu can get help right away if yiu need it...Excellent!
Date published: 2021-02-16
Rated 5 out of 5 by from turbotax is great Using turbotax is fast and easy. I have no issues using it to file my taxes.
Date published: 2021-02-16
Rated 3 out of 5 by from Good except for bugs I ran into an import issue with a 1099-B. It had `wash` values below $1.00, so it was trying to squelch them but won't let me proceed without manually updating each of the values to BLANK. That took 2 hours, longer than doing everything else...
Date published: 2021-02-16
Rated 5 out of 5 by from TURBO TAX -YES! WELL SATISFIED WITH EASE OF FILLING OUT FORMS, INSTRUCTIONS WERE VERY COMPLETE.
Date published: 2021-02-16
Rated 4 out of 5 by from TurbotTax really takes the stress out of taxes I’ve been using TurboTax for the last couple of years now and they just keep getting better and better. Since beginning my tax journey with them, their tax program is incredibly user friendly! Just be weary if you want to use your refund to process your return, there’s an extra 40 dollar fees tagged on at the end. But with their easy to navigate webpage, it was a quick fix. I still highly recommend
Date published: 2021-02-16
Rated 5 out of 5 by from its fantastic you guys helped me so much. it was fast easy and simple
Date published: 2021-02-16
Rated 5 out of 5 by from Easy to use Have been using for a few years and it's still very user friendly. Gives you all the most current tax information as you navigate the software.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax is the best Easy and speedy no problems and walks you through every step
Date published: 2021-02-16
Rated 1 out of 5 by from They used to be great I have used Turbotax for many years. However this year, they forced me to pay for my state and federal tax. I could live with this but then they forced me to upgrade to max. The only way I could pay their fees with my federal tax return is if I upgraded to max. Otherwise, I would have to pay $110 upfront with my credit card. Safe to say next year I will be filing my taxes somewhere else. I would have done it this year but I don't have time to completely redo my taxes. I also do my boyfriend's taxes and he didn't have to pay for any of his taxes and got max benefits for only 30$. Why is mine completely different than his? We both filed the same. You guys just lost two customers because of greed.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax is easy to use and fast This will be my 9th year using Turbo Tax and I love it.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 3505
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is awsome! They made it very easy to file my taxes and I love that they keep me informed with emails and yiu can get help right away if yiu need it...Excellent!
Date published: 2021-02-16
Rated 5 out of 5 by from turbotax is great Using turbotax is fast and easy. I have no issues using it to file my taxes.
Date published: 2021-02-16
Rated 3 out of 5 by from Good except for bugs I ran into an import issue with a 1099-B. It had `wash` values below $1.00, so it was trying to squelch them but won't let me proceed without manually updating each of the values to BLANK. That took 2 hours, longer than doing everything else...
Date published: 2021-02-16
Rated 5 out of 5 by from TURBO TAX -YES! WELL SATISFIED WITH EASE OF FILLING OUT FORMS, INSTRUCTIONS WERE VERY COMPLETE.
Date published: 2021-02-16
Rated 4 out of 5 by from TurbotTax really takes the stress out of taxes I’ve been using TurboTax for the last couple of years now and they just keep getting better and better. Since beginning my tax journey with them, their tax program is incredibly user friendly! Just be weary if you want to use your refund to process your return, there’s an extra 40 dollar fees tagged on at the end. But with their easy to navigate webpage, it was a quick fix. I still highly recommend
Date published: 2021-02-16
Rated 5 out of 5 by from its fantastic you guys helped me so much. it was fast easy and simple
Date published: 2021-02-16
Rated 5 out of 5 by from Easy to use Have been using for a few years and it's still very user friendly. Gives you all the most current tax information as you navigate the software.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax is the best Easy and speedy no problems and walks you through every step
Date published: 2021-02-16
Rated 1 out of 5 by from They used to be great I have used Turbotax for many years. However this year, they forced me to pay for my state and federal tax. I could live with this but then they forced me to upgrade to max. The only way I could pay their fees with my federal tax return is if I upgraded to max. Otherwise, I would have to pay $110 upfront with my credit card. Safe to say next year I will be filing my taxes somewhere else. I would have done it this year but I don't have time to completely redo my taxes. I also do my boyfriend's taxes and he didn't have to pay for any of his taxes and got max benefits for only 30$. Why is mine completely different than his? We both filed the same. You guys just lost two customers because of greed.
Date published: 2021-02-16
Rated 5 out of 5 by from Turbo tax is easy to use and fast This will be my 9th year using Turbo Tax and I love it.
Date published: 2021-02-16
All TurboTax® Offerings Reviews - Page 3505