TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from GREAT AND VERY EASY it was great and easy I highly recommend it to any of my friends
Date published: 2021-02-18
Rated 5 out of 5 by from easy easy and simple to use and it was free!! awesome turbotax
Date published: 2021-02-18
Rated 2 out of 5 by from Turbo Tax is Misleading When I first started using Turbo Tax it was completely free but now there are fees that at first glance seem to be hidden even though they are disclosed. Firstly, the $40 processing fee to have the filing fee deducted from your bank account isn't highlighted clearly enough. What is highlighted is that doing it this way is "EASY." If it's easy why is it so expensive? A second thing that is irksome is that you have to pay to file your state tax with your federal tax. This fee is $50 and was non-existent when I started using this platform. The discount of $10 is still not helpful because the fee was hiring than the amount I paid in taxes for the state. To sum it all up ads shouldn't say that Turbo Tax is free because I don't find that to be true anymore. With all this being said Turbo Tax is still my preferred way of filing because comparatively it is cheaper.
Date published: 2021-02-18
Rated 5 out of 5 by from great helpers The tax preparer was great. Kind and helpful but especially patient
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome Monica was very help full and very informational. She knew exactly how to guide me in every direction.
Date published: 2021-02-18
Rated 2 out of 5 by from Federal filing OK - STATE A NITEMARE! THIS PRODUCT LACKS THE ABILITY TO RETURN TO THE ACTUAL INPUT OF INFORMATION, SUCH AS STATE TAX PAID IN. NOT ALLOWING A CORRECTION OF AMOUNTS ENTERED1
Date published: 2021-02-18
Rated 5 out of 5 by from Long time user I have been using Turbo-Tax since it came on the old 5+inch floppy discs. It has only gotten better over these many years. I fully expect to be using it for many years to come.
Date published: 2021-02-18
Rated 4 out of 5 by from Easy to use + live help Turbo tax was easy to use and when I got stuck I got help from I live person. Thanks Shemeka!!!!
Date published: 2021-02-18
Rated 5 out of 5 by from Simple and easy! I heard it was free so I had to check it out. It was great amd simple.
Date published: 2021-02-18
Rated 5 out of 5 by from success every time multiple years in use, always simple and straight forward. this year we used the tax advisor and got the info we needed quickly and easily
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 3484
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from GREAT AND VERY EASY it was great and easy I highly recommend it to any of my friends
Date published: 2021-02-18
Rated 5 out of 5 by from easy easy and simple to use and it was free!! awesome turbotax
Date published: 2021-02-18
Rated 2 out of 5 by from Turbo Tax is Misleading When I first started using Turbo Tax it was completely free but now there are fees that at first glance seem to be hidden even though they are disclosed. Firstly, the $40 processing fee to have the filing fee deducted from your bank account isn't highlighted clearly enough. What is highlighted is that doing it this way is "EASY." If it's easy why is it so expensive? A second thing that is irksome is that you have to pay to file your state tax with your federal tax. This fee is $50 and was non-existent when I started using this platform. The discount of $10 is still not helpful because the fee was hiring than the amount I paid in taxes for the state. To sum it all up ads shouldn't say that Turbo Tax is free because I don't find that to be true anymore. With all this being said Turbo Tax is still my preferred way of filing because comparatively it is cheaper.
Date published: 2021-02-18
Rated 5 out of 5 by from great helpers The tax preparer was great. Kind and helpful but especially patient
Date published: 2021-02-18
Rated 5 out of 5 by from Awesome Monica was very help full and very informational. She knew exactly how to guide me in every direction.
Date published: 2021-02-18
Rated 2 out of 5 by from Federal filing OK - STATE A NITEMARE! THIS PRODUCT LACKS THE ABILITY TO RETURN TO THE ACTUAL INPUT OF INFORMATION, SUCH AS STATE TAX PAID IN. NOT ALLOWING A CORRECTION OF AMOUNTS ENTERED1
Date published: 2021-02-18
Rated 5 out of 5 by from Long time user I have been using Turbo-Tax since it came on the old 5+inch floppy discs. It has only gotten better over these many years. I fully expect to be using it for many years to come.
Date published: 2021-02-18
Rated 4 out of 5 by from Easy to use + live help Turbo tax was easy to use and when I got stuck I got help from I live person. Thanks Shemeka!!!!
Date published: 2021-02-18
Rated 5 out of 5 by from Simple and easy! I heard it was free so I had to check it out. It was great amd simple.
Date published: 2021-02-18
Rated 5 out of 5 by from success every time multiple years in use, always simple and straight forward. this year we used the tax advisor and got the info we needed quickly and easily
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 3484