TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Flabbergasted! I did not have the most straightforward tax returns to do, and the thought of doing them frightened me a little. But on the other hand, I was determined to do them myself. Or as much by myself that I could. I was nervous as I started, but TurboTax Online Self-Employed started me off slowly by entering my basic info. After each section, I got an encouraging message and what I would call a temperature check. I mean by that, they asked how I was feeling about what we had done so far. One of these temperature checks would even come up when I logged out. That didn't help with the taxes, but it made the whole process more personable. Throughout the process, one big helper was the little question marks and links by various tax credits and tax terms. The information in those was concise and in layman's terms. No confusing tax literature here! All in all, I was more than impressed and happy with my return. Turbo Tax Online Self-Employed found me deductions I didn't know about, and I spent a month in advance looking them up to make sure that what I was entitled to get would be what I would receive. The last thing I want to mention is the ease of listing my business expenses. Organizational skills are not a strong suit of mine with anything in life except my work, so I did not have the receipts I needed, but that did not matter. Turbo Tax Online helped me and held my hand through the process. My documents are even available to me online if at any time I need them. Thank you, Turbo Tax Online Self-Employed! Thank you! Thank you! Thank you!
Date published: 2021-02-20
Rated 5 out of 5 by from turbo tax rocks had hsa problem 80.00 bucks fixed it all piece o cake
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is great! The product was easy and simple to use. I love the way I saved time by importing my W2 information. I plan to use turbo tax again.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy Peazy It was easy to file and I did not need any assistance but it was there if I did need it
Date published: 2021-02-20
Rated 5 out of 5 by from Very helpful First time using TurboTaxes consultants while I completed my taxes. They were very helpful and saved me a lot of money.
Date published: 2021-02-20
Rated 5 out of 5 by from Simple and quick Took less than an hour to complete my taxes! I went through all the modules and it was easy!
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent service and value Just finished my 2nd return with turbotax and I'm 100% satisfied. Very efficient way to do taxes, had expert help during preparation, and took all the stress out of doing the return my hand.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy & Secure In a time where you have to keep your information as secure as you can, DO YOUR OWN TAXES! TurboTax makes it very easy for you
Date published: 2021-02-20
Rated 5 out of 5 by from It was easier than last year They simplified my doordash income and did most of the work for me.
Date published: 2021-02-20
Rated 5 out of 5 by from turbo tax is awesome! turbo tax always one step ahead of me even if I forget something and answers my questions.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3475
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Flabbergasted! I did not have the most straightforward tax returns to do, and the thought of doing them frightened me a little. But on the other hand, I was determined to do them myself. Or as much by myself that I could. I was nervous as I started, but TurboTax Online Self-Employed started me off slowly by entering my basic info. After each section, I got an encouraging message and what I would call a temperature check. I mean by that, they asked how I was feeling about what we had done so far. One of these temperature checks would even come up when I logged out. That didn't help with the taxes, but it made the whole process more personable. Throughout the process, one big helper was the little question marks and links by various tax credits and tax terms. The information in those was concise and in layman's terms. No confusing tax literature here! All in all, I was more than impressed and happy with my return. Turbo Tax Online Self-Employed found me deductions I didn't know about, and I spent a month in advance looking them up to make sure that what I was entitled to get would be what I would receive. The last thing I want to mention is the ease of listing my business expenses. Organizational skills are not a strong suit of mine with anything in life except my work, so I did not have the receipts I needed, but that did not matter. Turbo Tax Online helped me and held my hand through the process. My documents are even available to me online if at any time I need them. Thank you, Turbo Tax Online Self-Employed! Thank you! Thank you! Thank you!
Date published: 2021-02-20
Rated 5 out of 5 by from turbo tax rocks had hsa problem 80.00 bucks fixed it all piece o cake
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is great! The product was easy and simple to use. I love the way I saved time by importing my W2 information. I plan to use turbo tax again.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy Peazy It was easy to file and I did not need any assistance but it was there if I did need it
Date published: 2021-02-20
Rated 5 out of 5 by from Very helpful First time using TurboTaxes consultants while I completed my taxes. They were very helpful and saved me a lot of money.
Date published: 2021-02-20
Rated 5 out of 5 by from Simple and quick Took less than an hour to complete my taxes! I went through all the modules and it was easy!
Date published: 2021-02-20
Rated 5 out of 5 by from Excellent service and value Just finished my 2nd return with turbotax and I'm 100% satisfied. Very efficient way to do taxes, had expert help during preparation, and took all the stress out of doing the return my hand.
Date published: 2021-02-20
Rated 5 out of 5 by from Easy & Secure In a time where you have to keep your information as secure as you can, DO YOUR OWN TAXES! TurboTax makes it very easy for you
Date published: 2021-02-20
Rated 5 out of 5 by from It was easier than last year They simplified my doordash income and did most of the work for me.
Date published: 2021-02-20
Rated 5 out of 5 by from turbo tax is awesome! turbo tax always one step ahead of me even if I forget something and answers my questions.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 3475