TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Very grateful The past few years I had our local accountant file our taxes. Despite reminding them that we had payed penalties for late payments, we payed the same penalty for filing late last year. In addition, we payed more than $800 and this process involved printing hundreds of documents and hand carrying them over. This was my first year trying Turbo Tax and although filing isn't fun - I can't imagine anyone getting it to a place where I would say it was pretty easy. The gamification was nice, the price very reasonable (I used the live aid option) and yes, I'm very grateful this option exists and will be using TT for a long time!
Date published: 2023-01-30
Rated 5 out of 5 by from Quick easy and top quality I have been doing my taxes using TurboTax for 4 years now. It is simple and quick. It is something that I now almost enjoy doing. Getting some money back is exciting..
Date published: 2023-01-30
Rated 1 out of 5 by from dissatisfied i have used turbo tax for many years. always been ok-satisfied with the services. this year it made me upgrade for 82.68 for services that did not help me or i needed to complete my returns. i am very dissatisfied at this. i feel i should be given my money back for this not needed add on.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is an easy way to file my taxes. The instructions are simple and easy to follow. I have used Turbo Tax for a few years and plan to continue using Turbo Tax to complete my taxes.
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax is awesome!!! If you engaged with one of their TurboTax live experts, you are in good hands.
Date published: 2023-01-30
Rated 4 out of 5 by from they were helpful good experience they helped me with some forms i never dealt with before.
Date published: 2023-01-30
Rated 5 out of 5 by from Outstanding!! Very easy to work and Larry the CPA was extremely patient with me and clearly explained my questions he was calm clear and nice to chat with.
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome Very easy to use and very very helpful in getting my taxes done
Date published: 2023-01-30
Rated 4 out of 5 by from Easy to use Everything is self explanatory anyone can use this service
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is still Awesome I've been using Turbo Tax for at least 20 years and have always been completely satisfied.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3460
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very grateful The past few years I had our local accountant file our taxes. Despite reminding them that we had payed penalties for late payments, we payed the same penalty for filing late last year. In addition, we payed more than $800 and this process involved printing hundreds of documents and hand carrying them over. This was my first year trying Turbo Tax and although filing isn't fun - I can't imagine anyone getting it to a place where I would say it was pretty easy. The gamification was nice, the price very reasonable (I used the live aid option) and yes, I'm very grateful this option exists and will be using TT for a long time!
Date published: 2023-01-30
Rated 5 out of 5 by from Quick easy and top quality I have been doing my taxes using TurboTax for 4 years now. It is simple and quick. It is something that I now almost enjoy doing. Getting some money back is exciting..
Date published: 2023-01-30
Rated 1 out of 5 by from dissatisfied i have used turbo tax for many years. always been ok-satisfied with the services. this year it made me upgrade for 82.68 for services that did not help me or i needed to complete my returns. i am very dissatisfied at this. i feel i should be given my money back for this not needed add on.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax Review Turbo Tax is an easy way to file my taxes. The instructions are simple and easy to follow. I have used Turbo Tax for a few years and plan to continue using Turbo Tax to complete my taxes.
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax is awesome!!! If you engaged with one of their TurboTax live experts, you are in good hands.
Date published: 2023-01-30
Rated 4 out of 5 by from they were helpful good experience they helped me with some forms i never dealt with before.
Date published: 2023-01-30
Rated 5 out of 5 by from Outstanding!! Very easy to work and Larry the CPA was extremely patient with me and clearly explained my questions he was calm clear and nice to chat with.
Date published: 2023-01-30
Rated 5 out of 5 by from Awesome Very easy to use and very very helpful in getting my taxes done
Date published: 2023-01-30
Rated 4 out of 5 by from Easy to use Everything is self explanatory anyone can use this service
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is still Awesome I've been using Turbo Tax for at least 20 years and have always been completely satisfied.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3460