TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
Anoch from
needs work
doesn't explain terms well and asks unneeded questions/ ignores critical questions like do you rent
Date published: 2023-02-04
Rated 5 out of 5 by
Biffwells from
Simple Simple Simple
Have used Turbotax for at least 15 years now. It is always quick, simple and accurate.
Date published: 2023-02-04
Rated 5 out of 5 by
Lynders22 from
I've used Turbotax for 8 years
This company puts a lot of into it's customers, which is why I'm a returning user. The is a very comprehensive, easy to use program. Each new year brings more ways save and more options explaining any questions you might have.
Date published: 2023-02-04
Rated 1 out of 5 by
Kiki12345242523333111 from
Not worth it
Always really expensive although I am a student. I don't need live assisted premier and the website forces me to do it anyway
Date published: 2023-02-04
Rated 5 out of 5 by
CER22 from
Turbo Tax was easy and affordable
I used Turbo Tax last year and this year. Definitely one of the easiest self use tax platforms and they do not try to charge for each state, at least not based on my income.
Date published: 2023-02-04
Rated 5 out of 5 by
LinVoy1 from
Super Convenient and Helpful!
TurboTax is by far my favorite filing service. It is so simple and convenient. We had an issue with my husband's W2 but we were able to set up a call and Jacklyn helped us fix it in only 15 minutes!! We highly recommend it to all our friends and family!
Date published: 2023-02-04
Rated 5 out of 5 by
jennythegardener from
Excellent easy to use
This is so easy to use and I feel confident using TurboTax. Have been using it for years
Date published: 2023-02-04
Rated 4 out of 5 by
john5726 from
convenient
third year using turbo tax, convenient, quick, easy, and less expensive
Date published: 2023-02-04
Rated 5 out of 5 by
Remodel Man from
2022 Program - EASY to use..
The program helps with prompts to not miss any information. Then reminds you to recheck again ......this is helpful to avoid mistakes and find all your earned deductions. This is the 10 year I have used Turbo Tax for husbands business and my work.
Date published: 2023-02-04
Rated 5 out of 5 by
GinaMK1979 from
Turbo tax is awsome
Great step by step to file taxes. Will use again used for 2 years now.
All TurboTax® Offerings Reviews - Page 340
Date published: 2023-02-04
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Anoch from
needs work
doesn't explain terms well and asks unneeded questions/ ignores critical questions like do you rent
Date published: 2023-02-04
Rated 5 out of 5 by
Biffwells from
Simple Simple Simple
Have used Turbotax for at least 15 years now. It is always quick, simple and accurate.
Date published: 2023-02-04
Rated 5 out of 5 by
Lynders22 from
I've used Turbotax for 8 years
This company puts a lot of into it's customers, which is why I'm a returning user. The is a very comprehensive, easy to use program. Each new year brings more ways save and more options explaining any questions you might have.
Date published: 2023-02-04
Rated 1 out of 5 by
Kiki12345242523333111 from
Not worth it
Always really expensive although I am a student. I don't need live assisted premier and the website forces me to do it anyway
Date published: 2023-02-04
Rated 5 out of 5 by
CER22 from
Turbo Tax was easy and affordable
I used Turbo Tax last year and this year. Definitely one of the easiest self use tax platforms and they do not try to charge for each state, at least not based on my income.
Date published: 2023-02-04
Rated 5 out of 5 by
LinVoy1 from
Super Convenient and Helpful!
TurboTax is by far my favorite filing service. It is so simple and convenient. We had an issue with my husband's W2 but we were able to set up a call and Jacklyn helped us fix it in only 15 minutes!! We highly recommend it to all our friends and family!
Date published: 2023-02-04
Rated 5 out of 5 by
jennythegardener from
Excellent easy to use
This is so easy to use and I feel confident using TurboTax. Have been using it for years
Date published: 2023-02-04
Rated 4 out of 5 by
john5726 from
convenient
third year using turbo tax, convenient, quick, easy, and less expensive
Date published: 2023-02-04
Rated 5 out of 5 by
Remodel Man from
2022 Program - EASY to use..
The program helps with prompts to not miss any information. Then reminds you to recheck again ......this is helpful to avoid mistakes and find all your earned deductions. This is the 10 year I have used Turbo Tax for husbands business and my work.
Date published: 2023-02-04
Rated 5 out of 5 by
GinaMK1979 from
Turbo tax is awsome
Great step by step to file taxes. Will use again used for 2 years now.
All TurboTax® Offerings Reviews - Page 340
Date published: 2023-02-04