TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by
AdamsP22 from
Pretty good - could be better.
I've used Turbo Tax repeatedly for years. What frustrates me are times when it says "look on past returns to get this information". I've used it year after year and have imported previous years every time. I should not have to "look it up" - that information should already be retained and imported in. For example - Education deductions - College - It asks me "How many previous years have you claimed the "American Opportunity" or "Hope" credit - "Please look on this form on previous years." In my opinion, this information should already be known by Turbo Tax what I did in previous years since I import every year. This is just one of the blaring examples of a few that I can think of.
Date published: 2022-11-09
Rated 5 out of 5 by
HaruHiro from
Gotta love TurboTax
I could not figure out for the life of me how to do taxes, but TurboTax helped every step of the way and made it simple. This is the cheesiest review you could imagine; however, TurboTax is truly glorious.
Date published: 2022-11-09
Rated 5 out of 5 by
Klautaco from
VERY EASY, LOVE IT
Turboxtax helped me filed my taxes. I keep forgetting how easy it is. They make everything very understandable. CD or download is just easy as doing the regular online one
Date published: 2022-11-09
Rated 5 out of 5 by
La Pollita from
TurboTax is easy and a great way to file!
Instructions are specific and easy to understand!! Thank you TurboTax!
Date published: 2022-11-09
Rated 1 out of 5 by
asdfaeaeqwerqwert44 from
SMH
Made it seem like I could still file by purchasing the $80 MAC download. Sure it got the documents together, but e-filing didn't work and tried to charge an additional $40 on top of the $25 to do the e-file...which you didn't allow me to do. Left with having to mail it.
Date published: 2022-11-09
Rated 4 out of 5 by
Neestee from
GOOD
It was good and very helpful. I recommend this to my family and friends.
Date published: 2022-11-08
Rated 3 out of 5 by
wallhackjack from
Not great filing late!
I disliked the new software, what was wrong with the online registration, and why was i funnelled into using desktop software. Also I should be told e-filing isn't possible up front, not at the last step
Date published: 2022-11-08
Rated 4 out of 5 by
Brody Coon from
TurboTax made everything easy!
This is my first time filing taxes, so I was very intimidated. Luckily, the process was a lot easier than I thought it'd be! I'm glad to say I'll use TurboTax next year to file my taxes again.
Date published: 2022-11-08
Rated 5 out of 5 by
AceAnne from
We will do our Tax's with turbotax.
Easy to do Turbotax you Help Us to do Our Tax's again We will be Back.
Date published: 2022-11-08
Rated 5 out of 5 by
JOHN M1 from
turbo tax is excellent
the representative I had was so helpful and patient
All TurboTax® Offerings Reviews - Page 3259
Date published: 2022-11-08
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
AdamsP22 from
Pretty good - could be better.
I've used Turbo Tax repeatedly for years. What frustrates me are times when it says "look on past returns to get this information". I've used it year after year and have imported previous years every time. I should not have to "look it up" - that information should already be retained and imported in. For example - Education deductions - College - It asks me "How many previous years have you claimed the "American Opportunity" or "Hope" credit - "Please look on this form on previous years." In my opinion, this information should already be known by Turbo Tax what I did in previous years since I import every year. This is just one of the blaring examples of a few that I can think of.
Date published: 2022-11-09
Rated 5 out of 5 by
HaruHiro from
Gotta love TurboTax
I could not figure out for the life of me how to do taxes, but TurboTax helped every step of the way and made it simple. This is the cheesiest review you could imagine; however, TurboTax is truly glorious.
Date published: 2022-11-09
Rated 5 out of 5 by
Klautaco from
VERY EASY, LOVE IT
Turboxtax helped me filed my taxes. I keep forgetting how easy it is. They make everything very understandable. CD or download is just easy as doing the regular online one
Date published: 2022-11-09
Rated 5 out of 5 by
La Pollita from
TurboTax is easy and a great way to file!
Instructions are specific and easy to understand!! Thank you TurboTax!
Date published: 2022-11-09
Rated 1 out of 5 by
asdfaeaeqwerqwert44 from
SMH
Made it seem like I could still file by purchasing the $80 MAC download. Sure it got the documents together, but e-filing didn't work and tried to charge an additional $40 on top of the $25 to do the e-file...which you didn't allow me to do. Left with having to mail it.
Date published: 2022-11-09
Rated 4 out of 5 by
Neestee from
GOOD
It was good and very helpful. I recommend this to my family and friends.
Date published: 2022-11-08
Rated 3 out of 5 by
wallhackjack from
Not great filing late!
I disliked the new software, what was wrong with the online registration, and why was i funnelled into using desktop software. Also I should be told e-filing isn't possible up front, not at the last step
Date published: 2022-11-08
Rated 4 out of 5 by
Brody Coon from
TurboTax made everything easy!
This is my first time filing taxes, so I was very intimidated. Luckily, the process was a lot easier than I thought it'd be! I'm glad to say I'll use TurboTax next year to file my taxes again.
Date published: 2022-11-08
Rated 5 out of 5 by
AceAnne from
We will do our Tax's with turbotax.
Easy to do Turbotax you Help Us to do Our Tax's again We will be Back.
Date published: 2022-11-08
Rated 5 out of 5 by
JOHN M1 from
turbo tax is excellent
the representative I had was so helpful and patient
All TurboTax® Offerings Reviews - Page 3259
Date published: 2022-11-08