TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Pretty good - could be better. I've used Turbo Tax repeatedly for years. What frustrates me are times when it says "look on past returns to get this information". I've used it year after year and have imported previous years every time. I should not have to "look it up" - that information should already be retained and imported in. For example - Education deductions - College - It asks me "How many previous years have you claimed the "American Opportunity" or "Hope" credit - "Please look on this form on previous years." In my opinion, this information should already be known by Turbo Tax what I did in previous years since I import every year. This is just one of the blaring examples of a few that I can think of.
Date published: 2022-11-09
Rated 5 out of 5 by from Gotta love TurboTax I could not figure out for the life of me how to do taxes, but TurboTax helped every step of the way and made it simple. This is the cheesiest review you could imagine; however, TurboTax is truly glorious.
Date published: 2022-11-09
Rated 5 out of 5 by from VERY EASY, LOVE IT Turboxtax helped me filed my taxes. I keep forgetting how easy it is. They make everything very understandable. CD or download is just easy as doing the regular online one
Date published: 2022-11-09
Rated 5 out of 5 by from TurboTax is easy and a great way to file! Instructions are specific and easy to understand!! Thank you TurboTax!
Date published: 2022-11-09
Rated 1 out of 5 by from SMH Made it seem like I could still file by purchasing the $80 MAC download. Sure it got the documents together, but e-filing didn't work and tried to charge an additional $40 on top of the $25 to do the e-file...which you didn't allow me to do. Left with having to mail it.
Date published: 2022-11-09
Rated 4 out of 5 by from GOOD It was good and very helpful. I recommend this to my family and friends.
Date published: 2022-11-08
Rated 3 out of 5 by from Not great filing late! I disliked the new software, what was wrong with the online registration, and why was i funnelled into using desktop software. Also I should be told e-filing isn't possible up front, not at the last step
Date published: 2022-11-08
Rated 4 out of 5 by from TurboTax made everything easy! This is my first time filing taxes, so I was very intimidated. Luckily, the process was a lot easier than I thought it'd be! I'm glad to say I'll use TurboTax next year to file my taxes again.
Date published: 2022-11-08
Rated 5 out of 5 by from We will do our Tax's with turbotax. Easy to do Turbotax you Help Us to do Our Tax's again We will be Back.
Date published: 2022-11-08
Rated 5 out of 5 by from turbo tax is excellent the representative I had was so helpful and patient
Date published: 2022-11-08
All TurboTax® Offerings Reviews - Page 3259
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Pretty good - could be better. I've used Turbo Tax repeatedly for years. What frustrates me are times when it says "look on past returns to get this information". I've used it year after year and have imported previous years every time. I should not have to "look it up" - that information should already be retained and imported in. For example - Education deductions - College - It asks me "How many previous years have you claimed the "American Opportunity" or "Hope" credit - "Please look on this form on previous years." In my opinion, this information should already be known by Turbo Tax what I did in previous years since I import every year. This is just one of the blaring examples of a few that I can think of.
Date published: 2022-11-09
Rated 5 out of 5 by from Gotta love TurboTax I could not figure out for the life of me how to do taxes, but TurboTax helped every step of the way and made it simple. This is the cheesiest review you could imagine; however, TurboTax is truly glorious.
Date published: 2022-11-09
Rated 5 out of 5 by from VERY EASY, LOVE IT Turboxtax helped me filed my taxes. I keep forgetting how easy it is. They make everything very understandable. CD or download is just easy as doing the regular online one
Date published: 2022-11-09
Rated 5 out of 5 by from TurboTax is easy and a great way to file! Instructions are specific and easy to understand!! Thank you TurboTax!
Date published: 2022-11-09
Rated 1 out of 5 by from SMH Made it seem like I could still file by purchasing the $80 MAC download. Sure it got the documents together, but e-filing didn't work and tried to charge an additional $40 on top of the $25 to do the e-file...which you didn't allow me to do. Left with having to mail it.
Date published: 2022-11-09
Rated 4 out of 5 by from GOOD It was good and very helpful. I recommend this to my family and friends.
Date published: 2022-11-08
Rated 3 out of 5 by from Not great filing late! I disliked the new software, what was wrong with the online registration, and why was i funnelled into using desktop software. Also I should be told e-filing isn't possible up front, not at the last step
Date published: 2022-11-08
Rated 4 out of 5 by from TurboTax made everything easy! This is my first time filing taxes, so I was very intimidated. Luckily, the process was a lot easier than I thought it'd be! I'm glad to say I'll use TurboTax next year to file my taxes again.
Date published: 2022-11-08
Rated 5 out of 5 by from We will do our Tax's with turbotax. Easy to do Turbotax you Help Us to do Our Tax's again We will be Back.
Date published: 2022-11-08
Rated 5 out of 5 by from turbo tax is excellent the representative I had was so helpful and patient
Date published: 2022-11-08
All TurboTax® Offerings Reviews - Page 3259