TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from I have confidence in TurboTax I like the guidance I get when preparing a return and I think the info boxes give adequate explanations. This is why I use it year after year.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy to complete and file. Have been using TurboTax for over 10 years. No problems at all.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbro Tax is so convenient! I always have a great experience using Turbo Tax and I will continue to use this site to complete my taxes! So convenient and easy to use with live experts to help you through it all!
Date published: 2023-01-29
Rated 5 out of 5 by from Review I haven't had any issues filling my taxes with Turbo tax.
Date published: 2023-01-29
Rated 5 out of 5 by from turbox is great i always have a good experience been using Turbox Tax fpr years
Date published: 2023-01-29
Rated 2 out of 5 by from Difficulty in getting adequate help for filing tax I have been using turbo tax for more than 5 years. This year it had significant difficulty in retrieving tax documents automatically (1099NEC, 1099DEV). I also had to pay extra at the end to get the "premier version" just to process these forms. Turbo tax also made significant errors in extrapolating data from the automatically retrieved forms. I had to try to for 3 days to submit my taxes as it said "efile not available". None of the live support could explain to me why this is happening. Live support was very poor as the tax "experts" failed to understand my questions and also did extended time to answer (some times more than 10 minutes) just to reply to a simple question.
Date published: 2023-01-29
Rated 5 out of 5 by from TURBOTAX IS SO EASY I Wish I would have used Turbo tax in the past. this is the easiest way and fastest way to file.
Date published: 2023-01-29
Rated 5 out of 5 by from Nest TAX prepare Excellent help always very nice and helpful terrific help on the phone in completing
Date published: 2023-01-29
Rated 5 out of 5 by from AWESOME IT WAS GREAT. SO EASY AND I FLET SO CONFORMABLE OF DOING MY TAXES FOR THE FIRST TIME.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy with convenient, excellent customer service Explains every detail. Provides assistance for the more difficult tasks, if necessary.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 3230
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I have confidence in TurboTax I like the guidance I get when preparing a return and I think the info boxes give adequate explanations. This is why I use it year after year.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy to complete and file. Have been using TurboTax for over 10 years. No problems at all.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbro Tax is so convenient! I always have a great experience using Turbo Tax and I will continue to use this site to complete my taxes! So convenient and easy to use with live experts to help you through it all!
Date published: 2023-01-29
Rated 5 out of 5 by from Review I haven't had any issues filling my taxes with Turbo tax.
Date published: 2023-01-29
Rated 5 out of 5 by from turbox is great i always have a good experience been using Turbox Tax fpr years
Date published: 2023-01-29
Rated 2 out of 5 by from Difficulty in getting adequate help for filing tax I have been using turbo tax for more than 5 years. This year it had significant difficulty in retrieving tax documents automatically (1099NEC, 1099DEV). I also had to pay extra at the end to get the "premier version" just to process these forms. Turbo tax also made significant errors in extrapolating data from the automatically retrieved forms. I had to try to for 3 days to submit my taxes as it said "efile not available". None of the live support could explain to me why this is happening. Live support was very poor as the tax "experts" failed to understand my questions and also did extended time to answer (some times more than 10 minutes) just to reply to a simple question.
Date published: 2023-01-29
Rated 5 out of 5 by from TURBOTAX IS SO EASY I Wish I would have used Turbo tax in the past. this is the easiest way and fastest way to file.
Date published: 2023-01-29
Rated 5 out of 5 by from Nest TAX prepare Excellent help always very nice and helpful terrific help on the phone in completing
Date published: 2023-01-29
Rated 5 out of 5 by from AWESOME IT WAS GREAT. SO EASY AND I FLET SO CONFORMABLE OF DOING MY TAXES FOR THE FIRST TIME.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy with convenient, excellent customer service Explains every detail. Provides assistance for the more difficult tasks, if necessary.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 3230