TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Tbono from
so easy
everything is step by step and easy to follow. why use a cpa?
Date published: 2023-01-30
Rated 4 out of 5 by
rick080 from
Turbotax is OK
Was easier to use last year, some of this years changes were confusing
Date published: 2023-01-30
Rated 5 out of 5 by
Sbrabec770 from
I enjoy using Turbo Tax.
Turbo Tax is great. I've been using it for 11 years and have never had a problem
Date published: 2023-01-30
Rated 3 out of 5 by
Felicia827 from
$39 x 3 = 117
Going thru the process was easy, However you all should be transparent of the $39 charge. You dont advertise that each item is $39. Especially at the end when you offer the option of having our fees deducted from our Federal refund. Then you do NOT offer and edit often at the end.
Date published: 2023-01-30
Rated 5 out of 5 by
JourniM1122 from
Quick and easy
It is quick and easy, It educates along the way. It triple checks the work so that you have the most confidence in your return
Date published: 2023-01-30
Rated 5 out of 5 by
Lovelygina210 from
Turbo tax is awesome
Awesome and answered all my questions and I wouldn't do my taxes with anyone else I use them every year
Date published: 2023-01-30
Rated 5 out of 5 by
Kbold86 from
Super easy!!
Very user friendly and easy to use. Walks you right through the process.
Date published: 2023-01-30
Rated 5 out of 5 by
Laura0599 from
Always enjoy turbotax
I have used turbotax for years. It is always easy to navigate and always helpful.
Date published: 2023-01-30
Rated 5 out of 5 by
CessnaLady from
Easy to use!
Turbo Tax is very easy to use - they ask questions to guide you through the process. Also being able to scan in my documents, download them to the software, and have it pick up the necessary info from them was very helpful.
Date published: 2023-01-30
Rated 5 out of 5 by
carlos pc from
It was easy
Everything was going well and easy till I hit a bump and for some reason the system would not let me delete a child. I had to contact turbo tax and the service was great. The agent helping did everything she could to help but not able to fix the issue. I logged in this am and the error was fix and I was able to e-filed.
All TurboTax® Offerings Reviews - Page 3080
Date published: 2023-01-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Tbono from
so easy
everything is step by step and easy to follow. why use a cpa?
Date published: 2023-01-30
Rated 4 out of 5 by
rick080 from
Turbotax is OK
Was easier to use last year, some of this years changes were confusing
Date published: 2023-01-30
Rated 5 out of 5 by
Sbrabec770 from
I enjoy using Turbo Tax.
Turbo Tax is great. I've been using it for 11 years and have never had a problem
Date published: 2023-01-30
Rated 3 out of 5 by
Felicia827 from
$39 x 3 = 117
Going thru the process was easy, However you all should be transparent of the $39 charge. You dont advertise that each item is $39. Especially at the end when you offer the option of having our fees deducted from our Federal refund. Then you do NOT offer and edit often at the end.
Date published: 2023-01-30
Rated 5 out of 5 by
JourniM1122 from
Quick and easy
It is quick and easy, It educates along the way. It triple checks the work so that you have the most confidence in your return
Date published: 2023-01-30
Rated 5 out of 5 by
Lovelygina210 from
Turbo tax is awesome
Awesome and answered all my questions and I wouldn't do my taxes with anyone else I use them every year
Date published: 2023-01-30
Rated 5 out of 5 by
Kbold86 from
Super easy!!
Very user friendly and easy to use. Walks you right through the process.
Date published: 2023-01-30
Rated 5 out of 5 by
Laura0599 from
Always enjoy turbotax
I have used turbotax for years. It is always easy to navigate and always helpful.
Date published: 2023-01-30
Rated 5 out of 5 by
CessnaLady from
Easy to use!
Turbo Tax is very easy to use - they ask questions to guide you through the process. Also being able to scan in my documents, download them to the software, and have it pick up the necessary info from them was very helpful.
Date published: 2023-01-30
Rated 5 out of 5 by
carlos pc from
It was easy
Everything was going well and easy till I hit a bump and for some reason the system would not let me delete a child. I had to contact turbo tax and the service was great. The agent helping did everything she could to help but not able to fix the issue. I logged in this am and the error was fix and I was able to e-filed.
All TurboTax® Offerings Reviews - Page 3080
Date published: 2023-01-30