TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from so easy everything is step by step and easy to follow. why use a cpa?
Date published: 2023-01-30
Rated 4 out of 5 by from Turbotax is OK Was easier to use last year, some of this years changes were confusing
Date published: 2023-01-30
Rated 5 out of 5 by from I enjoy using Turbo Tax. Turbo Tax is great. I've been using it for 11 years and have never had a problem
Date published: 2023-01-30
Rated 3 out of 5 by from $39 x 3 = 117 Going thru the process was easy, However you all should be transparent of the $39 charge. You dont advertise that each item is $39. Especially at the end when you offer the option of having our fees deducted from our Federal refund. Then you do NOT offer and edit often at the end.
Date published: 2023-01-30
Rated 5 out of 5 by from Quick and easy It is quick and easy, It educates along the way. It triple checks the work so that you have the most confidence in your return
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is awesome Awesome and answered all my questions and I wouldn't do my taxes with anyone else I use them every year
Date published: 2023-01-30
Rated 5 out of 5 by from Super easy!! Very user friendly and easy to use. Walks you right through the process.
Date published: 2023-01-30
Rated 5 out of 5 by from Always enjoy turbotax I have used turbotax for years. It is always easy to navigate and always helpful.
Date published: 2023-01-30
Rated 5 out of 5 by from Easy to use! Turbo Tax is very easy to use - they ask questions to guide you through the process. Also being able to scan in my documents, download them to the software, and have it pick up the necessary info from them was very helpful.
Date published: 2023-01-30
Rated 5 out of 5 by from It was easy Everything was going well and easy till I hit a bump and for some reason the system would not let me delete a child. I had to contact turbo tax and the service was great. The agent helping did everything she could to help but not able to fix the issue. I logged in this am and the error was fix and I was able to e-filed.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3080
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from so easy everything is step by step and easy to follow. why use a cpa?
Date published: 2023-01-30
Rated 4 out of 5 by from Turbotax is OK Was easier to use last year, some of this years changes were confusing
Date published: 2023-01-30
Rated 5 out of 5 by from I enjoy using Turbo Tax. Turbo Tax is great. I've been using it for 11 years and have never had a problem
Date published: 2023-01-30
Rated 3 out of 5 by from $39 x 3 = 117 Going thru the process was easy, However you all should be transparent of the $39 charge. You dont advertise that each item is $39. Especially at the end when you offer the option of having our fees deducted from our Federal refund. Then you do NOT offer and edit often at the end.
Date published: 2023-01-30
Rated 5 out of 5 by from Quick and easy It is quick and easy, It educates along the way. It triple checks the work so that you have the most confidence in your return
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is awesome Awesome and answered all my questions and I wouldn't do my taxes with anyone else I use them every year
Date published: 2023-01-30
Rated 5 out of 5 by from Super easy!! Very user friendly and easy to use. Walks you right through the process.
Date published: 2023-01-30
Rated 5 out of 5 by from Always enjoy turbotax I have used turbotax for years. It is always easy to navigate and always helpful.
Date published: 2023-01-30
Rated 5 out of 5 by from Easy to use! Turbo Tax is very easy to use - they ask questions to guide you through the process. Also being able to scan in my documents, download them to the software, and have it pick up the necessary info from them was very helpful.
Date published: 2023-01-30
Rated 5 out of 5 by from It was easy Everything was going well and easy till I hit a bump and for some reason the system would not let me delete a child. I had to contact turbo tax and the service was great. The agent helping did everything she could to help but not able to fix the issue. I logged in this am and the error was fix and I was able to e-filed.
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3080