TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
ZENA427 from
amazing
handled all my questions quickly and professionally
Date published: 2023-01-30
Rated 3 out of 5 by
Cmoneywall from
4000 refund advance-Credit Karma, Doesn't Work
I have been trying for two years in a row to get the refund advance and it doesn't work. I can't call credit karma or get in touch with a person, only refers me to a website to read articles. turbo should use a different company to have their refund advance issued through because this is a big inconvenience.
Date published: 2023-01-30
Rated 5 out of 5 by
Valentinedepins from
Thank you!
Turbotax is always super helpful for me! I wouldn't be able to understand taxes without this platform, so thank you!
Date published: 2023-01-30
Rated 4 out of 5 by
Mums the word from
Good but somewhat confusing
Found the Federal tax return somewhat confusing with boxes not applicable to my return. Sometimes I had to x them out but sometimes had to check that it applied to move on but had to make sure to remove the check. Also encountered a screen that would not move on until after I pressed Contine 3 times-constant circle. State return process was much better this year.
Date published: 2023-01-30
Rated 2 out of 5 by
Bere91 from
Fees
I was doing good alone. After I finished, 2 fees showed up. At first it stated there was a fee with a discount. Next thing you know it all added up to over $100!
Date published: 2023-01-30
Rated 5 out of 5 by
dogsrheaven from
Best year yet
This year was so easy. I had to talk live person. He was absolutely outstanding. Clear and precise. Very helpful.
Date published: 2023-01-30
Rated 5 out of 5 by
TheresaM0822 from
Turbo Tax is amazing
I like using Turbo Tax. It's easy and I can do it from home on my own time..
Date published: 2023-01-30
Rated 5 out of 5 by
ThemusKwan from
TurboTax is awesomeness.
Everything was very good except IDexperian, that unnerved me greatly. All my personal info get sent to them? No, I don't know them, so no! so never....I like TurboTax, they do my taxes forever.
Date published: 2023-01-30
Rated 5 out of 5 by
Dannykei from
Excellent app for tax return
It’s easy to use and self explanatory. You download the information and it takes care of the rest.
Date published: 2023-01-30
Rated 5 out of 5 by
Woodboii89 from
Turbo tax is awesome
Free and easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
All TurboTax® Offerings Reviews - Page 3037
Date published: 2023-01-30
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
ZENA427 from
amazing
handled all my questions quickly and professionally
Date published: 2023-01-30
Rated 3 out of 5 by
Cmoneywall from
4000 refund advance-Credit Karma, Doesn't Work
I have been trying for two years in a row to get the refund advance and it doesn't work. I can't call credit karma or get in touch with a person, only refers me to a website to read articles. turbo should use a different company to have their refund advance issued through because this is a big inconvenience.
Date published: 2023-01-30
Rated 5 out of 5 by
Valentinedepins from
Thank you!
Turbotax is always super helpful for me! I wouldn't be able to understand taxes without this platform, so thank you!
Date published: 2023-01-30
Rated 4 out of 5 by
Mums the word from
Good but somewhat confusing
Found the Federal tax return somewhat confusing with boxes not applicable to my return. Sometimes I had to x them out but sometimes had to check that it applied to move on but had to make sure to remove the check. Also encountered a screen that would not move on until after I pressed Contine 3 times-constant circle. State return process was much better this year.
Date published: 2023-01-30
Rated 2 out of 5 by
Bere91 from
Fees
I was doing good alone. After I finished, 2 fees showed up. At first it stated there was a fee with a discount. Next thing you know it all added up to over $100!
Date published: 2023-01-30
Rated 5 out of 5 by
dogsrheaven from
Best year yet
This year was so easy. I had to talk live person. He was absolutely outstanding. Clear and precise. Very helpful.
Date published: 2023-01-30
Rated 5 out of 5 by
TheresaM0822 from
Turbo Tax is amazing
I like using Turbo Tax. It's easy and I can do it from home on my own time..
Date published: 2023-01-30
Rated 5 out of 5 by
ThemusKwan from
TurboTax is awesomeness.
Everything was very good except IDexperian, that unnerved me greatly. All my personal info get sent to them? No, I don't know them, so no! so never....I like TurboTax, they do my taxes forever.
Date published: 2023-01-30
Rated 5 out of 5 by
Dannykei from
Excellent app for tax return
It’s easy to use and self explanatory. You download the information and it takes care of the rest.
Date published: 2023-01-30
Rated 5 out of 5 by
Woodboii89 from
Turbo tax is awesome
Free and easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
All TurboTax® Offerings Reviews - Page 3037
Date published: 2023-01-30