TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from amazing handled all my questions quickly and professionally
Date published: 2023-01-30
Rated 3 out of 5 by from 4000 refund advance-Credit Karma, Doesn't Work I have been trying for two years in a row to get the refund advance and it doesn't work. I can't call credit karma or get in touch with a person, only refers me to a website to read articles. turbo should use a different company to have their refund advance issued through because this is a big inconvenience.
Date published: 2023-01-30
Rated 5 out of 5 by from Thank you! Turbotax is always super helpful for me! I wouldn't be able to understand taxes without this platform, so thank you!
Date published: 2023-01-30
Rated 4 out of 5 by from Good but somewhat confusing Found the Federal tax return somewhat confusing with boxes not applicable to my return. Sometimes I had to x them out but sometimes had to check that it applied to move on but had to make sure to remove the check. Also encountered a screen that would not move on until after I pressed Contine 3 times-constant circle. State return process was much better this year.
Date published: 2023-01-30
Rated 2 out of 5 by from Fees I was doing good alone. After I finished, 2 fees showed up. At first it stated there was a fee with a discount. Next thing you know it all added up to over $100!
Date published: 2023-01-30
Rated 5 out of 5 by from Best year yet This year was so easy. I had to talk live person. He was absolutely outstanding. Clear and precise. Very helpful.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is amazing I like using Turbo Tax. It's easy and I can do it from home on my own time..
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax is awesomeness. Everything was very good except IDexperian, that unnerved me greatly. All my personal info get sent to them? No, I don't know them, so no! so never....I like TurboTax, they do my taxes forever.
Date published: 2023-01-30
Rated 5 out of 5 by from Excellent app for tax return It’s easy to use and self explanatory. You download the information and it takes care of the rest.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is awesome Free and easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3037
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from amazing handled all my questions quickly and professionally
Date published: 2023-01-30
Rated 3 out of 5 by from 4000 refund advance-Credit Karma, Doesn't Work I have been trying for two years in a row to get the refund advance and it doesn't work. I can't call credit karma or get in touch with a person, only refers me to a website to read articles. turbo should use a different company to have their refund advance issued through because this is a big inconvenience.
Date published: 2023-01-30
Rated 5 out of 5 by from Thank you! Turbotax is always super helpful for me! I wouldn't be able to understand taxes without this platform, so thank you!
Date published: 2023-01-30
Rated 4 out of 5 by from Good but somewhat confusing Found the Federal tax return somewhat confusing with boxes not applicable to my return. Sometimes I had to x them out but sometimes had to check that it applied to move on but had to make sure to remove the check. Also encountered a screen that would not move on until after I pressed Contine 3 times-constant circle. State return process was much better this year.
Date published: 2023-01-30
Rated 2 out of 5 by from Fees I was doing good alone. After I finished, 2 fees showed up. At first it stated there was a fee with a discount. Next thing you know it all added up to over $100!
Date published: 2023-01-30
Rated 5 out of 5 by from Best year yet This year was so easy. I had to talk live person. He was absolutely outstanding. Clear and precise. Very helpful.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo Tax is amazing I like using Turbo Tax. It's easy and I can do it from home on my own time..
Date published: 2023-01-30
Rated 5 out of 5 by from TurboTax is awesomeness. Everything was very good except IDexperian, that unnerved me greatly. All my personal info get sent to them? No, I don't know them, so no! so never....I like TurboTax, they do my taxes forever.
Date published: 2023-01-30
Rated 5 out of 5 by from Excellent app for tax return It’s easy to use and self explanatory. You download the information and it takes care of the rest.
Date published: 2023-01-30
Rated 5 out of 5 by from Turbo tax is awesome Free and easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-30
All TurboTax® Offerings Reviews - Page 3037