TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to use. Turbo Tax was very easy to understand and complete.
Date published: 2021-02-19
Rated 5 out of 5 by from good I used Turbo tax for the past 10 years and this was the first yr I had any difficulty.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax, what a time and expense saved Very easy to use, especially if you can import from the previous years TurboTax.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax got me TurboRax! Im impressed by how easy it is to do. The customer service is excellent and efficient. I will recommend to everyone! Turbotax ROCKS!
Date published: 2021-02-19
Rated 2 out of 5 by from Unhappy filer When I first started filling with turbo tax, it was enjoyable. No on line run arounds. It was simple: fill out the forms, double check, submit and you'll get your card on the mail. Now it's: fill out the forms, create account, fill out more forms, log into your account, fill out more forms, double check, create account, log in........ UGH!!!!!! 2021 is being filed else where. And what's with service charges up the wazoo?? My return was only 5 something but I'm paying 3 something. I only get 2 something... ☹️ Very unhappy....
Date published: 2021-02-19
Rated 1 out of 5 by from Charges fees to e file and 1040a form Charges fees to e file and 1040a form. Other websites are free. Have used turbotax for many years. And fees keep getting larger and larger.
Date published: 2021-02-19
Rated 5 out of 5 by from Ole Reliable I go with the cheapest version every year and TurboTax has been great each year
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Convenient & Great! Always super easy to go through and complete your own returns. Love different options for how to get paid. Very clear and just a real great thing!
Date published: 2021-02-19
Rated 5 out of 5 by from so helpful to talk to a real person your quick response walking me through the tax form relieved my anxiety in making a quick change to my return and refiling it. Thank you so much.
Date published: 2021-02-19
Rated 5 out of 5 by from I Use it every year with no problem! I’ve used turbo tax for years to prepare and file my taxes and I really like it. I’ve tried other tax prep companies but none compare to the ease and transparency of turbo tax.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3019
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use. Turbo Tax was very easy to understand and complete.
Date published: 2021-02-19
Rated 5 out of 5 by from good I used Turbo tax for the past 10 years and this was the first yr I had any difficulty.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax, what a time and expense saved Very easy to use, especially if you can import from the previous years TurboTax.
Date published: 2021-02-19
Rated 5 out of 5 by from TurboTax got me TurboRax! Im impressed by how easy it is to do. The customer service is excellent and efficient. I will recommend to everyone! Turbotax ROCKS!
Date published: 2021-02-19
Rated 2 out of 5 by from Unhappy filer When I first started filling with turbo tax, it was enjoyable. No on line run arounds. It was simple: fill out the forms, double check, submit and you'll get your card on the mail. Now it's: fill out the forms, create account, fill out more forms, log into your account, fill out more forms, double check, create account, log in........ UGH!!!!!! 2021 is being filed else where. And what's with service charges up the wazoo?? My return was only 5 something but I'm paying 3 something. I only get 2 something... ☹️ Very unhappy....
Date published: 2021-02-19
Rated 1 out of 5 by from Charges fees to e file and 1040a form Charges fees to e file and 1040a form. Other websites are free. Have used turbotax for many years. And fees keep getting larger and larger.
Date published: 2021-02-19
Rated 5 out of 5 by from Ole Reliable I go with the cheapest version every year and TurboTax has been great each year
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax Convenient & Great! Always super easy to go through and complete your own returns. Love different options for how to get paid. Very clear and just a real great thing!
Date published: 2021-02-19
Rated 5 out of 5 by from so helpful to talk to a real person your quick response walking me through the tax form relieved my anxiety in making a quick change to my return and refiling it. Thank you so much.
Date published: 2021-02-19
Rated 5 out of 5 by from I Use it every year with no problem! I’ve used turbo tax for years to prepare and file my taxes and I really like it. I’ve tried other tax prep companies but none compare to the ease and transparency of turbo tax.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3019