TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
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Life Changes
Prior year tax prep
Married life
Own a home
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Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Jodimay from
Turbo Tax is SO Easy!
Turbo Tax is so easy to use. It takes you step by step, which is so helpful! I highly recommend!
Date published: 2021-02-27
Rated 1 out of 5 by
TampaDan from
Contradictions and errors
This program has so many contradictions that does not instill confidence in the system. Good example: Did you use this car for personal use in 2020? Answer: NO Next line of questions was how much you used the car for personal use with miles, costs, etc. Many others like that but not going through all of them because I already wasted sooooo much time looking up the law by hand because their "HELP" is NOT helpful. This service has gone down hill significantly. Seriously shop services before you use them.
Date published: 2021-02-27
Rated 5 out of 5 by
Mk247 from
Turbotax is easy and thorough!
Turbotax made my return very easy to file, with thorough collection of information!
Date published: 2021-02-27
Rated 5 out of 5 by
BoB Bass from
Turbo Tax makes filing very easy
We use Turbo Tax every year because it is so easy to understand. Out Turbo Tax agent Jenine was extremely helpful and very friendly. 5 Stars for Jenine
Date published: 2021-02-27
Rated 5 out of 5 by
TerDav06 from
Love Turbo Tax
Had a question and didn't take long for chat to open, and she answered my question thoroughly. Easy to use and e-file is great and so is the price. Have been using Turbo tax for years and every year it gets better.
Date published: 2021-02-27
Rated 5 out of 5 by
Andra1524 from
went well as always
A little hiccup getting last year refund details. But other that than all went well. Liked that my W2 and mortgage information could be auto uploaded
Date published: 2021-02-27
Rated 5 out of 5 by
Curtis82 from
Turbo Tax got the job done
I had to call for assistance twice. My taxes are not particularly complex (no equity transactions etc.) Both times the live person was very accommodating and the later person went the extra mile to be absolutely sure my taxes (both federal and state) were completed properly. No short cuts.
Date published: 2021-02-27
Rated 5 out of 5 by
Willa510 from
Great assistance when needed
I like to be in control of my taxes and do them myself. TurboTax is great for people like me who like to work through their own taxes and when you run into errors or issues that can't be figured out on your own, the people at TurboTax are available to help get you through it.
Date published: 2021-02-27
Rated 5 out of 5 by
Mike19997 from
TurboTax is Awesome!
TurboTax makes the process of filing taxes less intimidating
Date published: 2021-02-27
Rated 3 out of 5 by
mama31987 from
it is the cheapest but it always has hidden fees
so annoyed with turbo tax, it is the cheapest but they always have hidden fees at the end. like do you want to pay with refund? you say yes, then at the end it says oh its $120 because its $40 to pay with refund....so then you have to go back to that spot and go a different route to avoid that extra fee! trying h&r block next year.
All TurboTax® Offerings Reviews - Page 3011
Date published: 2021-02-27
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Jodimay from
Turbo Tax is SO Easy!
Turbo Tax is so easy to use. It takes you step by step, which is so helpful! I highly recommend!
Date published: 2021-02-27
Rated 1 out of 5 by
TampaDan from
Contradictions and errors
This program has so many contradictions that does not instill confidence in the system. Good example: Did you use this car for personal use in 2020? Answer: NO Next line of questions was how much you used the car for personal use with miles, costs, etc. Many others like that but not going through all of them because I already wasted sooooo much time looking up the law by hand because their "HELP" is NOT helpful. This service has gone down hill significantly. Seriously shop services before you use them.
Date published: 2021-02-27
Rated 5 out of 5 by
Mk247 from
Turbotax is easy and thorough!
Turbotax made my return very easy to file, with thorough collection of information!
Date published: 2021-02-27
Rated 5 out of 5 by
BoB Bass from
Turbo Tax makes filing very easy
We use Turbo Tax every year because it is so easy to understand. Out Turbo Tax agent Jenine was extremely helpful and very friendly. 5 Stars for Jenine
Date published: 2021-02-27
Rated 5 out of 5 by
TerDav06 from
Love Turbo Tax
Had a question and didn't take long for chat to open, and she answered my question thoroughly. Easy to use and e-file is great and so is the price. Have been using Turbo tax for years and every year it gets better.
Date published: 2021-02-27
Rated 5 out of 5 by
Andra1524 from
went well as always
A little hiccup getting last year refund details. But other that than all went well. Liked that my W2 and mortgage information could be auto uploaded
Date published: 2021-02-27
Rated 5 out of 5 by
Curtis82 from
Turbo Tax got the job done
I had to call for assistance twice. My taxes are not particularly complex (no equity transactions etc.) Both times the live person was very accommodating and the later person went the extra mile to be absolutely sure my taxes (both federal and state) were completed properly. No short cuts.
Date published: 2021-02-27
Rated 5 out of 5 by
Willa510 from
Great assistance when needed
I like to be in control of my taxes and do them myself. TurboTax is great for people like me who like to work through their own taxes and when you run into errors or issues that can't be figured out on your own, the people at TurboTax are available to help get you through it.
Date published: 2021-02-27
Rated 5 out of 5 by
Mike19997 from
TurboTax is Awesome!
TurboTax makes the process of filing taxes less intimidating
Date published: 2021-02-27
Rated 3 out of 5 by
mama31987 from
it is the cheapest but it always has hidden fees
so annoyed with turbo tax, it is the cheapest but they always have hidden fees at the end. like do you want to pay with refund? you say yes, then at the end it says oh its $120 because its $40 to pay with refund....so then you have to go back to that spot and go a different route to avoid that extra fee! trying h&r block next year.
All TurboTax® Offerings Reviews - Page 3011
Date published: 2021-02-27