TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Meh The filing process was ok. The customer service was amazing
Date published: 2021-02-19
Rated 4 out of 5 by from Glad Turbo Tax fixed their software I'm glad that Turbo Tax found their software problem and gave me another chance to add my state & local taxes paid on my home.
Date published: 2021-02-19
Rated 2 out of 5 by from Non-intuitive This was my first year with a rental property and if I hadn’t known to ask for a Schedule E, I would not have been able to file the return. The Schedule E itself refers to HUD-1, which is no longer in use. The software inexplicably warns me I am to receive a Form W-2c because I deferred FICA payment, though I did no such thing. Intuit can and should do better than this, esp. given the $110 total cost
Date published: 2021-02-19
Rated 5 out of 5 by from It was so easy! It was so easy! Went very smooth and was easy to understand
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is awesome Great program!!! could be a little cheaper! Caught one wrong number and let me know.
Date published: 2021-02-19
Rated 2 out of 5 by from CA tax was so hard to file due to TT software prob I use all the time never had a problem till now with State tax filing. they had a software problem and had to do it 4 times hopefully this one will be accepted.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax was great on federal, not so much on stt As usual, TurboTax was Great! Will definitely be using in the future and for my kid's returns
Date published: 2021-02-19
Rated 1 out of 5 by from Told me I was getting money back! When I first filed Turbo Tax told me I was getting $200 back from state. Now they are saying that their software messed up and I owed $23. I have used this Software for the last 2 years. I guess it is time to look at HR Block or Tax slayer!!!
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome software Extremely knowledgeable software, easy to use and love being able to ask questions
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax understands RR retirement I have gone to expensive tax accountants who do not understand RR retirement. Turbo Tax makes it easy.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2971
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Meh The filing process was ok. The customer service was amazing
Date published: 2021-02-19
Rated 4 out of 5 by from Glad Turbo Tax fixed their software I'm glad that Turbo Tax found their software problem and gave me another chance to add my state & local taxes paid on my home.
Date published: 2021-02-19
Rated 2 out of 5 by from Non-intuitive This was my first year with a rental property and if I hadn’t known to ask for a Schedule E, I would not have been able to file the return. The Schedule E itself refers to HUD-1, which is no longer in use. The software inexplicably warns me I am to receive a Form W-2c because I deferred FICA payment, though I did no such thing. Intuit can and should do better than this, esp. given the $110 total cost
Date published: 2021-02-19
Rated 5 out of 5 by from It was so easy! It was so easy! Went very smooth and was easy to understand
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax is awesome Great program!!! could be a little cheaper! Caught one wrong number and let me know.
Date published: 2021-02-19
Rated 2 out of 5 by from CA tax was so hard to file due to TT software prob I use all the time never had a problem till now with State tax filing. they had a software problem and had to do it 4 times hopefully this one will be accepted.
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo tax was great on federal, not so much on stt As usual, TurboTax was Great! Will definitely be using in the future and for my kid's returns
Date published: 2021-02-19
Rated 1 out of 5 by from Told me I was getting money back! When I first filed Turbo Tax told me I was getting $200 back from state. Now they are saying that their software messed up and I owed $23. I have used this Software for the last 2 years. I guess it is time to look at HR Block or Tax slayer!!!
Date published: 2021-02-19
Rated 5 out of 5 by from Awesome software Extremely knowledgeable software, easy to use and love being able to ask questions
Date published: 2021-02-19
Rated 5 out of 5 by from Turbotax understands RR retirement I have gone to expensive tax accountants who do not understand RR retirement. Turbo Tax makes it easy.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 2971