TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from TurboTax was OK TurboTax was okay. Some of the questions weren't clear. When correcting errors, it was a problem finding questions and with the terminology.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use. Took me less than an hour to file! The step-by-step process was easy to follow. I will recommend and use again!
Date published: 2021-02-18
Rated 5 out of 5 by from easy to use, it's great did not napes with anyone regarding anything because i had no issues.
Date published: 2021-02-18
Rated 3 out of 5 by from Average My state return was going up, and all of a sudden went to $0. I tried to get help but ended up more confused.
Date published: 2021-02-18
Rated 5 out of 5 by from Absolutely Amazing!!!!!!!! Yasssss. Yasssssss Yasssssss I must give a HUGE SHOTOUT TO A VERY BLESSED AND AWESOME WOMAN “MRS.DEBRA”!!!!!!!!!! FROM ALABAMA WHO HAS A PURE HEART OF GOLD. SHE HUNG IN THERE WITH ME FOR AT LEAST 2.5 HOURS GETTING MY TAX ISSUES RESOLVED. I WANTED TO GIVE UP WHEN I BEGAN TO BECOME FRUSTRATED, BUT BY HER KIND SPIRIT AND TOLERANCE I MADE IT THROUGH AND MY TAX ISSUES GOT RESOLVED. GIVE HERA HUGE RAISE AND ITS PEOPLE LIKE HER THAT MAKES THIS WORLD A BETTER PLACE!!!!!!!!!!,
Date published: 2021-02-18
Rated 4 out of 5 by from Good Product Although easy to use, I honestly miss the desktop version. It would also be better if the cost was a bit lower as well. But otherwise, easy enough to use with straightforward instructions. Fixing errors was a little on the difficult side.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is easy to use Noel did assist me, when i have questions. He guided me where to check.
Date published: 2021-02-18
Rated 5 out of 5 by from Easiest taxes I have ever filed I once spent 6 hours with a "tax Professional" who wouldn't let us claim our teacher expenses / Materials. He charged us twice as much and we got back a lot less. Then we found out he did them wrong and we had to redo them the next year. Started using Turbo Tax: never wrong, lot bigger refund. Nuff' said.
Date published: 2021-02-18
Rated 5 out of 5 by from I Love this service It's just amazing that a service can be this good and have a free option.
Date published: 2021-02-18
Rated 4 out of 5 by from To be better stop trying to nickel and dime us! I have used TT for the last 7 years. It is easy to use and answers all the questions I have regarding changes to the latest tax laws.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2963
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax was OK TurboTax was okay. Some of the questions weren't clear. When correcting errors, it was a problem finding questions and with the terminology.
Date published: 2021-02-18
Rated 5 out of 5 by from Easy to use. Took me less than an hour to file! The step-by-step process was easy to follow. I will recommend and use again!
Date published: 2021-02-18
Rated 5 out of 5 by from easy to use, it's great did not napes with anyone regarding anything because i had no issues.
Date published: 2021-02-18
Rated 3 out of 5 by from Average My state return was going up, and all of a sudden went to $0. I tried to get help but ended up more confused.
Date published: 2021-02-18
Rated 5 out of 5 by from Absolutely Amazing!!!!!!!! Yasssss. Yasssssss Yasssssss I must give a HUGE SHOTOUT TO A VERY BLESSED AND AWESOME WOMAN “MRS.DEBRA”!!!!!!!!!! FROM ALABAMA WHO HAS A PURE HEART OF GOLD. SHE HUNG IN THERE WITH ME FOR AT LEAST 2.5 HOURS GETTING MY TAX ISSUES RESOLVED. I WANTED TO GIVE UP WHEN I BEGAN TO BECOME FRUSTRATED, BUT BY HER KIND SPIRIT AND TOLERANCE I MADE IT THROUGH AND MY TAX ISSUES GOT RESOLVED. GIVE HERA HUGE RAISE AND ITS PEOPLE LIKE HER THAT MAKES THIS WORLD A BETTER PLACE!!!!!!!!!!,
Date published: 2021-02-18
Rated 4 out of 5 by from Good Product Although easy to use, I honestly miss the desktop version. It would also be better if the cost was a bit lower as well. But otherwise, easy enough to use with straightforward instructions. Fixing errors was a little on the difficult side.
Date published: 2021-02-18
Rated 4 out of 5 by from Turbo Tax is easy to use Noel did assist me, when i have questions. He guided me where to check.
Date published: 2021-02-18
Rated 5 out of 5 by from Easiest taxes I have ever filed I once spent 6 hours with a "tax Professional" who wouldn't let us claim our teacher expenses / Materials. He charged us twice as much and we got back a lot less. Then we found out he did them wrong and we had to redo them the next year. Started using Turbo Tax: never wrong, lot bigger refund. Nuff' said.
Date published: 2021-02-18
Rated 5 out of 5 by from I Love this service It's just amazing that a service can be this good and have a free option.
Date published: 2021-02-18
Rated 4 out of 5 by from To be better stop trying to nickel and dime us! I have used TT for the last 7 years. It is easy to use and answers all the questions I have regarding changes to the latest tax laws.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2963