TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Marsha was AWESOME !!!! She was very patient with me and went over EVERYTHING she was very thorough
Date published: 2023-01-31
Rated 5 out of 5 by from Love Turbo Tax! I am self employed but do have some W2s from part-time work as well so having access to the live chat feature is awesome because I can ask questions any time I get stuck.
Date published: 2023-01-31
Rated 2 out of 5 by from It was okay I didn’t ask for the deluxe version of this and it added money to my amount. I didn’t end up talking to anyone for any help. I would like a refund of that added cost
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to use Super easy to use, doesn't cost an arm and a leg. Very grateful for turbo tax and how convenient it is
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is Amazing and Very easy to process! I really appreciate the details that you get for every deduction and credit. It is very easy to understand and navigate through The pop ups you receive to double check your work comes in handy throughout the process It stores your information making it easy year over year and the MAX assistance will be extremely helpful and worth it!
Date published: 2023-01-31
Rated 4 out of 5 by from Almost got it right I had a NOL carryover. During the income portion of the return. it got confused until I put my SSA-1099s in. Maybe the order should have had the 1099 section before the NOL section. It also the UX got confused over counting the NOL. I didn't any taxable income to offset the NOL but it ended up taking it. No harm. If it's a big deal, i'll file an amended return.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax was fast, easy and FREE!! TurboTax was super easy to use. Seems to get better each year I use it. I've been using TurboTax to do my taxes for many years. Wouldn't trust anyone else!!
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax 2022 It gets easier every year. I;m 82 and been using TurboTax for many years. Great product.
Date published: 2023-01-31
Rated 2 out of 5 by from Turbo Tax is Not "Free" Turbo tax claimed they offered free services for military members. However, I was charged over $100 just to file taxes that I did myself. This is unacceptable and I will be using a different tax company next year.
Date published: 2023-01-31
Rated 5 out of 5 by from awespme sauce! I absolutely loved her> she was super nice and understanding and even made me smile the entire time and on top of it she double checked everything and showed me so i understood. i wish everyone was like her lol!
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2940
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Marsha was AWESOME !!!! She was very patient with me and went over EVERYTHING she was very thorough
Date published: 2023-01-31
Rated 5 out of 5 by from Love Turbo Tax! I am self employed but do have some W2s from part-time work as well so having access to the live chat feature is awesome because I can ask questions any time I get stuck.
Date published: 2023-01-31
Rated 2 out of 5 by from It was okay I didn’t ask for the deluxe version of this and it added money to my amount. I didn’t end up talking to anyone for any help. I would like a refund of that added cost
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to use Super easy to use, doesn't cost an arm and a leg. Very grateful for turbo tax and how convenient it is
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is Amazing and Very easy to process! I really appreciate the details that you get for every deduction and credit. It is very easy to understand and navigate through The pop ups you receive to double check your work comes in handy throughout the process It stores your information making it easy year over year and the MAX assistance will be extremely helpful and worth it!
Date published: 2023-01-31
Rated 4 out of 5 by from Almost got it right I had a NOL carryover. During the income portion of the return. it got confused until I put my SSA-1099s in. Maybe the order should have had the 1099 section before the NOL section. It also the UX got confused over counting the NOL. I didn't any taxable income to offset the NOL but it ended up taking it. No harm. If it's a big deal, i'll file an amended return.
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax was fast, easy and FREE!! TurboTax was super easy to use. Seems to get better each year I use it. I've been using TurboTax to do my taxes for many years. Wouldn't trust anyone else!!
Date published: 2023-01-31
Rated 5 out of 5 by from TurboTax 2022 It gets easier every year. I;m 82 and been using TurboTax for many years. Great product.
Date published: 2023-01-31
Rated 2 out of 5 by from Turbo Tax is Not "Free" Turbo tax claimed they offered free services for military members. However, I was charged over $100 just to file taxes that I did myself. This is unacceptable and I will be using a different tax company next year.
Date published: 2023-01-31
Rated 5 out of 5 by from awespme sauce! I absolutely loved her> she was super nice and understanding and even made me smile the entire time and on top of it she double checked everything and showed me so i understood. i wish everyone was like her lol!
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2940