TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Buggy It automatically entered a Film Tax Credit Form into my return, which blocked efiling because it wasn't filled out correctly. Trying to get rid of the from just created this circular loop that would not progress to filing. I had to go to the forms menu and deliberately delete this form. I have a partnership for a commercial real estate rental. Why in the world did it enter that Film Tax Credit form?
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is awesome easy and safe with alot of help from experts if needed
Date published: 2021-02-27
Rated 4 out of 5 by from i Like it lke th software i got kind of confued but at the end got it right
Date published: 2021-02-27
Rated 5 out of 5 by from Ken from TT got me thru it I had refinanced in 2019 and 2020 and was a little frustrated until Ken S helped out, Very confusing, TT changed what I put in and we finally found the glitch
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is GREAT! Very easy to complete & have confidence in my return.
Date published: 2021-02-27
Rated 2 out of 5 by from Not that great this year TurboTax Live was a waste of money. Will never use it again or recommend to anyone.
Date published: 2021-02-27
Rated 4 out of 5 by from Add on fees are a bit much Using Turbo Tax is simple and convenient. However, the add-on fees are a bit much. I could not find one document because it was hidden under the W2s (I have a foreign income) cost $50 just to show me where the document was located. I also didn't like that the person helping me asked to take over my computer.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome very satisfied with whole experience.Simplified tax experience.
Date published: 2021-02-27
Rated 4 out of 5 by from Too many hidden charges It wouldn't E file and it would not tell me why or how to fix it. Charged for deluxe because of a $112 voluntary retirement auto deduction
Date published: 2021-02-27
Rated 3 out of 5 by from Turbotax is easy to use TurboTax is easy to use but it's definitely not free. $120 to file and to get direct deposit when they advertise free. Maybe I'm confused on what free means.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2940
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Buggy It automatically entered a Film Tax Credit Form into my return, which blocked efiling because it wasn't filled out correctly. Trying to get rid of the from just created this circular loop that would not progress to filing. I had to go to the forms menu and deliberately delete this form. I have a partnership for a commercial real estate rental. Why in the world did it enter that Film Tax Credit form?
Date published: 2021-02-27
Rated 5 out of 5 by from turbo tax is awesome easy and safe with alot of help from experts if needed
Date published: 2021-02-27
Rated 4 out of 5 by from i Like it lke th software i got kind of confued but at the end got it right
Date published: 2021-02-27
Rated 5 out of 5 by from Ken from TT got me thru it I had refinanced in 2019 and 2020 and was a little frustrated until Ken S helped out, Very confusing, TT changed what I put in and we finally found the glitch
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is GREAT! Very easy to complete & have confidence in my return.
Date published: 2021-02-27
Rated 2 out of 5 by from Not that great this year TurboTax Live was a waste of money. Will never use it again or recommend to anyone.
Date published: 2021-02-27
Rated 4 out of 5 by from Add on fees are a bit much Using Turbo Tax is simple and convenient. However, the add-on fees are a bit much. I could not find one document because it was hidden under the W2s (I have a foreign income) cost $50 just to show me where the document was located. I also didn't like that the person helping me asked to take over my computer.
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome very satisfied with whole experience.Simplified tax experience.
Date published: 2021-02-27
Rated 4 out of 5 by from Too many hidden charges It wouldn't E file and it would not tell me why or how to fix it. Charged for deluxe because of a $112 voluntary retirement auto deduction
Date published: 2021-02-27
Rated 3 out of 5 by from Turbotax is easy to use TurboTax is easy to use but it's definitely not free. $120 to file and to get direct deposit when they advertise free. Maybe I'm confused on what free means.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2940