TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Confusing and lots of hidden fees TurboTax advertises as a free and easy way to file taxes and this now being my 5th year I seem to pay more and more every single year. On top of that it's confusing and ever and I feel as if I'm not getting correct returns but not being educated in the matter and this being my only option, what else is there to do?
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax = Amazing Great automated service! Would highly recommend especially during the pandemic for individuals who are high risk
Date published: 2021-02-18
Rated 2 out of 5 by from Turbo tax has changed over the years! This year was the most pain I've ever had doing taxes. Features that used to come standard or at deluxe cost, now are numerous added on fees. For $200+ I may as well go to a local place and possibly get my money faster. Highly disappointed!
Date published: 2021-02-18
Rated 5 out of 5 by from Skylar Rules Skylar called me back within 2 minutes of my request for help, stayed on the phone for more than an hour to assist me with my problems, and was patient and funny throughout his assistance.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax Easy to Use Turbo tax was very clear and easy step by step. Thank you
Date published: 2021-02-18
Rated 5 out of 5 by from Better this time Very accurate and transparent. They did a great job analyzing everything.
Date published: 2021-02-18
Rated 5 out of 5 by from Best Way To File I've used Turbo Tax for many years and have never had an issue with the IRS or other state tax filing.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is a great tool. The best way to file your taxes is by using Turbo Tax.
Date published: 2021-02-18
Rated 5 out of 5 by from Good Experience TurboTax made filing easy. I've used it for 3 years in a row now. I had a small snag filing my 109-B, but spoke to a representative who was enormously helpful and kind throughout the whole process. I forgot to get her name, but I think it was Dana. She walked me through everything and it was an excellent experience!
Date published: 2021-02-18
Rated 5 out of 5 by from Great job TurboTax! I have used several other tax programs before, that were less expensive, however, Turbotax is so much faster and easier. So much information such as the W-2s and other documents will download so easily.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2923
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Confusing and lots of hidden fees TurboTax advertises as a free and easy way to file taxes and this now being my 5th year I seem to pay more and more every single year. On top of that it's confusing and ever and I feel as if I'm not getting correct returns but not being educated in the matter and this being my only option, what else is there to do?
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax = Amazing Great automated service! Would highly recommend especially during the pandemic for individuals who are high risk
Date published: 2021-02-18
Rated 2 out of 5 by from Turbo tax has changed over the years! This year was the most pain I've ever had doing taxes. Features that used to come standard or at deluxe cost, now are numerous added on fees. For $200+ I may as well go to a local place and possibly get my money faster. Highly disappointed!
Date published: 2021-02-18
Rated 5 out of 5 by from Skylar Rules Skylar called me back within 2 minutes of my request for help, stayed on the phone for more than an hour to assist me with my problems, and was patient and funny throughout his assistance.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbotax Easy to Use Turbo tax was very clear and easy step by step. Thank you
Date published: 2021-02-18
Rated 5 out of 5 by from Better this time Very accurate and transparent. They did a great job analyzing everything.
Date published: 2021-02-18
Rated 5 out of 5 by from Best Way To File I've used Turbo Tax for many years and have never had an issue with the IRS or other state tax filing.
Date published: 2021-02-18
Rated 5 out of 5 by from Turbo Tax is a great tool. The best way to file your taxes is by using Turbo Tax.
Date published: 2021-02-18
Rated 5 out of 5 by from Good Experience TurboTax made filing easy. I've used it for 3 years in a row now. I had a small snag filing my 109-B, but spoke to a representative who was enormously helpful and kind throughout the whole process. I forgot to get her name, but I think it was Dana. She walked me through everything and it was an excellent experience!
Date published: 2021-02-18
Rated 5 out of 5 by from Great job TurboTax! I have used several other tax programs before, that were less expensive, however, Turbotax is so much faster and easier. So much information such as the W-2s and other documents will download so easily.
Date published: 2021-02-18
All TurboTax® Offerings Reviews - Page 2923