TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Punk68 from
Easy to use!
Very user friendly! If I was unsure of anything, there's an area to ask & you get a quick response!
Date published: 2021-02-19
Rated 5 out of 5 by
GeekDork from
EASY
Only took me about 15 minutes to complete everything.
Date published: 2021-02-19
Rated 5 out of 5 by
RosiePo from
I love this product!
User friendly and very easy to use. Thank you so much!
Date published: 2021-02-19
Rated 5 out of 5 by
KHarmon from
Excellent Service!
If you're doing simple taxes, this is a perfect website/application. They continue to improve their services with assistance in doing more complex tax preparations which gives people piece of mind without the hefty fee.
Date published: 2021-02-19
Rated 4 out of 5 by
Savvyslim from
Easy to use
Every-time I use this service I send my returns with confidence. Step by step directions along with the possible use of a professional for any questions is also reassuring.
Date published: 2021-02-19
Rated 5 out of 5 by
ddokie from
four years so far so good.
Such a good way to file with a pandemic going on there is no better way.
Date published: 2021-02-19
Rated 5 out of 5 by
DLBowman from
Easy and saves me money
This is my 4th year using Turbo Tax. It is easy to use, saves time because info is uploaded from previous years to review and edit as necessary. Saves me money over using an accountant to fill in the forms. I feel secure with their representation if needed to help me through any audit or tax issues.
Date published: 2021-02-19
Rated 3 out of 5 by
Iamthetep from
Poor processing of state return
I filed, completed all processing documents, and paid January 26. Today, February 19, I received an email saying the state return was in complete. Disappointing at best now I’ll be way behind with state processing my return. Speaking with live support near impossible. You wait hours on phone or days for appointment
Date published: 2021-02-19
Rated 5 out of 5 by
Gordon 1 from
As taxes become more complicated, Turbo Tax helps.
In spots a little confusing, but by reviewing forms and help sections it comes clear. This Does not happen when filling out the IRS forms by myself.
Date published: 2021-02-19
Rated 4 out of 5 by
JLHoff from
Not great.
The State of California rejected the taxes. I don't know why. I'm sending it again. Hopefully nothing is wrong this time. Nothing was changed from the first time.
All TurboTax® Offerings Reviews - Page 2888
Date published: 2021-02-19
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
Punk68 from
Easy to use!
Very user friendly! If I was unsure of anything, there's an area to ask & you get a quick response!
Date published: 2021-02-19
Rated 5 out of 5 by
GeekDork from
EASY
Only took me about 15 minutes to complete everything.
Date published: 2021-02-19
Rated 5 out of 5 by
RosiePo from
I love this product!
User friendly and very easy to use. Thank you so much!
Date published: 2021-02-19
Rated 5 out of 5 by
KHarmon from
Excellent Service!
If you're doing simple taxes, this is a perfect website/application. They continue to improve their services with assistance in doing more complex tax preparations which gives people piece of mind without the hefty fee.
Date published: 2021-02-19
Rated 4 out of 5 by
Savvyslim from
Easy to use
Every-time I use this service I send my returns with confidence. Step by step directions along with the possible use of a professional for any questions is also reassuring.
Date published: 2021-02-19
Rated 5 out of 5 by
ddokie from
four years so far so good.
Such a good way to file with a pandemic going on there is no better way.
Date published: 2021-02-19
Rated 5 out of 5 by
DLBowman from
Easy and saves me money
This is my 4th year using Turbo Tax. It is easy to use, saves time because info is uploaded from previous years to review and edit as necessary. Saves me money over using an accountant to fill in the forms. I feel secure with their representation if needed to help me through any audit or tax issues.
Date published: 2021-02-19
Rated 3 out of 5 by
Iamthetep from
Poor processing of state return
I filed, completed all processing documents, and paid January 26. Today, February 19, I received an email saying the state return was in complete. Disappointing at best now I’ll be way behind with state processing my return. Speaking with live support near impossible. You wait hours on phone or days for appointment
Date published: 2021-02-19
Rated 5 out of 5 by
Gordon 1 from
As taxes become more complicated, Turbo Tax helps.
In spots a little confusing, but by reviewing forms and help sections it comes clear. This Does not happen when filling out the IRS forms by myself.
Date published: 2021-02-19
Rated 4 out of 5 by
JLHoff from
Not great.
The State of California rejected the taxes. I don't know why. I'm sending it again. Hopefully nothing is wrong this time. Nothing was changed from the first time.
All TurboTax® Offerings Reviews - Page 2888
Date published: 2021-02-19