TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax is excellent Very easy and quick to use ,should be everyone place to file their taxes
Date published: 2023-01-16
Rated 5 out of 5 by from Awesome! I actually got to talk with Linda from Texas! She IS AMAZING! She walked me through all of my filing and checked everything twice. I would still be here for another hour at least!
Date published: 2023-01-16
Rated 3 out of 5 by from Frustrating Well for one thing it forced me to upgrade because of a retirement plan that my employer forced me to participate in and then it said the upgrade was $39 but then it charged me $39 for state and $39 for federal and the credit I was getting was only like $38 to begin with. Then I kept having to refresh the page countless times because it wouldn't load in. Then everytime I would select a payment option it would take me to credit karma website then start me back at the sign in and not let me move forward to file, it did this 5 or 6 times before letting me finally file. It was very frustrating.
Date published: 2023-01-16
Rated 5 out of 5 by from Thank You Turbo tax Turbo tax gets faster easier and more efficient every year. Great Job Team
Date published: 2023-01-16
Rated 5 out of 5 by from Turbo Tax is AMAZING! Turbo Tax walks you through everything and has super easy to use chats. They answer all my questions and do such a great job at explaining everything. Thanks Turbo Tax for being my go to for the last 8 years!!
Date published: 2023-01-16
Rated 1 out of 5 by from Never the price it states The overall process is simple and easy to follow, but the most irritating thing is when it says you get $10 off and it says you total is going to be $107 then when you finish it is actually $149! Such a load of crap.
Date published: 2023-01-16
Rated 5 out of 5 by from Turbo tax is easy to navigate I have been using TurboTax for years now and I wouldn't choose any other tax company to do my taxes.
Date published: 2023-01-16
Rated 5 out of 5 by from TurboTax is great Very easy, very helpful and I definitely look forward to working with turbo tax again
Date published: 2023-01-16
Rated 5 out of 5 by from awesome Easiest and most helpful way to do taxes, Hands down!!!!
Date published: 2023-01-16
Rated 5 out of 5 by from Turbo tax is great I use turbo tax every year to do my taxes, it takes you step by step.
Date published: 2023-01-16
All TurboTax® Offerings Reviews - Page 2863
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is excellent Very easy and quick to use ,should be everyone place to file their taxes
Date published: 2023-01-16
Rated 5 out of 5 by from Awesome! I actually got to talk with Linda from Texas! She IS AMAZING! She walked me through all of my filing and checked everything twice. I would still be here for another hour at least!
Date published: 2023-01-16
Rated 3 out of 5 by from Frustrating Well for one thing it forced me to upgrade because of a retirement plan that my employer forced me to participate in and then it said the upgrade was $39 but then it charged me $39 for state and $39 for federal and the credit I was getting was only like $38 to begin with. Then I kept having to refresh the page countless times because it wouldn't load in. Then everytime I would select a payment option it would take me to credit karma website then start me back at the sign in and not let me move forward to file, it did this 5 or 6 times before letting me finally file. It was very frustrating.
Date published: 2023-01-16
Rated 5 out of 5 by from Thank You Turbo tax Turbo tax gets faster easier and more efficient every year. Great Job Team
Date published: 2023-01-16
Rated 5 out of 5 by from Turbo Tax is AMAZING! Turbo Tax walks you through everything and has super easy to use chats. They answer all my questions and do such a great job at explaining everything. Thanks Turbo Tax for being my go to for the last 8 years!!
Date published: 2023-01-16
Rated 1 out of 5 by from Never the price it states The overall process is simple and easy to follow, but the most irritating thing is when it says you get $10 off and it says you total is going to be $107 then when you finish it is actually $149! Such a load of crap.
Date published: 2023-01-16
Rated 5 out of 5 by from Turbo tax is easy to navigate I have been using TurboTax for years now and I wouldn't choose any other tax company to do my taxes.
Date published: 2023-01-16
Rated 5 out of 5 by from TurboTax is great Very easy, very helpful and I definitely look forward to working with turbo tax again
Date published: 2023-01-16
Rated 5 out of 5 by from awesome Easiest and most helpful way to do taxes, Hands down!!!!
Date published: 2023-01-16
Rated 5 out of 5 by from Turbo tax is great I use turbo tax every year to do my taxes, it takes you step by step.
Date published: 2023-01-16
All TurboTax® Offerings Reviews - Page 2863