TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from repeat customer Pretty easy to use with the step by step walk through and if you do get stuck someone will quickly help you
Date published: 2023-01-31
Rated 5 out of 5 by from love it love it love it gotta use this seervice very user friendly try it and u will be hooked. so simple my 5 year old can use it
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to use - free for me! As usual, I received easy to understand instructions. As I am retired and have a very simple income stream, I almost could copy what I did last year with TurboTax.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is easy and quick. I've been using Turbo Tax for the past 10 years or so. It's quick, it's easy and they always provide direction on which way to go. Experts are available if you need them. What I love most is that it carries over your information from previous years.
Date published: 2023-01-31
Rated 4 out of 5 by from Turbo tax is iffy I've never had an issue personally filing my taxes with turbos tax. 2023 will be my 3rd time using it. however my sister had issues and didn't receive her payment to direct deposit until 8 month later. Also a couple of my friends said turbo tax kept there refunds as well. guess it just a hits and miss
Date published: 2023-01-31
Rated 5 out of 5 by from great customer service krishna was amazing i recommend she gets a big rause or bonus she relly safed me from screwing upthis year
Date published: 2023-01-31
Rated 4 out of 5 by from Turbotax was easy to use! It gives you step-by-step instructions and has multiple ways to answer any questions you may have. I chose the option to have a tax expert on standby. I did use the option a Sherry was a delight to speak with and helpful.
Date published: 2023-01-31
Rated 5 out of 5 by from easy to do very helpful customer service is nice i had to call and spoke with a customer service rep and she was very helpful and nice will recommend
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is a great product! Highley Recommend! The expert assisted me with every question I had along the way and explained why things are as they are. Very knowledgeable. Can't say enough about the assistance offered! See you next year!
Date published: 2023-01-31
Rated 5 out of 5 by from Thank you! My returns were rejected for the first time and Jesse put my mind at ease and walked me through how to fix it and refile.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2838
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from repeat customer Pretty easy to use with the step by step walk through and if you do get stuck someone will quickly help you
Date published: 2023-01-31
Rated 5 out of 5 by from love it love it love it gotta use this seervice very user friendly try it and u will be hooked. so simple my 5 year old can use it
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to use - free for me! As usual, I received easy to understand instructions. As I am retired and have a very simple income stream, I almost could copy what I did last year with TurboTax.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is easy and quick. I've been using Turbo Tax for the past 10 years or so. It's quick, it's easy and they always provide direction on which way to go. Experts are available if you need them. What I love most is that it carries over your information from previous years.
Date published: 2023-01-31
Rated 4 out of 5 by from Turbo tax is iffy I've never had an issue personally filing my taxes with turbos tax. 2023 will be my 3rd time using it. however my sister had issues and didn't receive her payment to direct deposit until 8 month later. Also a couple of my friends said turbo tax kept there refunds as well. guess it just a hits and miss
Date published: 2023-01-31
Rated 5 out of 5 by from great customer service krishna was amazing i recommend she gets a big rause or bonus she relly safed me from screwing upthis year
Date published: 2023-01-31
Rated 4 out of 5 by from Turbotax was easy to use! It gives you step-by-step instructions and has multiple ways to answer any questions you may have. I chose the option to have a tax expert on standby. I did use the option a Sherry was a delight to speak with and helpful.
Date published: 2023-01-31
Rated 5 out of 5 by from easy to do very helpful customer service is nice i had to call and spoke with a customer service rep and she was very helpful and nice will recommend
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is a great product! Highley Recommend! The expert assisted me with every question I had along the way and explained why things are as they are. Very knowledgeable. Can't say enough about the assistance offered! See you next year!
Date published: 2023-01-31
Rated 5 out of 5 by from Thank you! My returns were rejected for the first time and Jesse put my mind at ease and walked me through how to fix it and refile.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2838