TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Process was so easy. Results were great. Turbo Tax makes filing your taxes a painless and rewarding experience. To be able to prepare and file your taxes on your own is an accomplishment. I did engage with one of your live experts and she was a complete joy!!! I believe her name was Tan T. Do not lose her.
Date published: 2021-02-23
Rated 5 out of 5 by from Couldn't be easier Most of the instructions are self-explanitory, but even for the ones that aren't, they provide free live chat. It's great!
Date published: 2021-02-23
Rated 5 out of 5 by from Love Turbo Tax! So glad to be back with Turbo Tax. I made the mistake of switching to a different tax preparation software a few years ago. It was a nightmare. I completed my 2020 taxes with Turbo Tax in less than an hour. I'll never switch again!
Date published: 2021-02-23
Rated 5 out of 5 by from great great system set up. it founfd everthing i need to get taxes done
Date published: 2021-02-23
Rated 5 out of 5 by from very convenient of self filing taxes pretty good experience every time I use it. I love the help I get from customer service whenever I need them
Date published: 2021-02-23
Rated 5 out of 5 by from Still reliable as far as I'm concerned! I've used TurboTax these last few years, and I have never once been stressed about the entire process - actually, the first time filing on here was a bit stressful, but it was painless and over before I knew it! I recommend TurboTax to all my friends, especially when I hear one of them complain about how they're going to file. I mean sheesh! Just try it out one year and see how much better it is. Trust me!
Date published: 2021-02-23
Rated 3 out of 5 by from Unexpected Fees I was not aware of the upgraded package I needed to file my 1099-B. I have been using TurboTax for years and will likely continue to use it since it is easy.
Date published: 2021-02-23
Rated 5 out of 5 by from very awesome I agent was very patience with me Made this very helpfull
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Excellent Easy to understand, easy to navigate, and quick to do when you're pressed for time.
Date published: 2021-02-23
Rated 5 out of 5 by from thank you your awesome thank you for all your help always reliable
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 284
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Process was so easy. Results were great. Turbo Tax makes filing your taxes a painless and rewarding experience. To be able to prepare and file your taxes on your own is an accomplishment. I did engage with one of your live experts and she was a complete joy!!! I believe her name was Tan T. Do not lose her.
Date published: 2021-02-23
Rated 5 out of 5 by from Couldn't be easier Most of the instructions are self-explanitory, but even for the ones that aren't, they provide free live chat. It's great!
Date published: 2021-02-23
Rated 5 out of 5 by from Love Turbo Tax! So glad to be back with Turbo Tax. I made the mistake of switching to a different tax preparation software a few years ago. It was a nightmare. I completed my 2020 taxes with Turbo Tax in less than an hour. I'll never switch again!
Date published: 2021-02-23
Rated 5 out of 5 by from great great system set up. it founfd everthing i need to get taxes done
Date published: 2021-02-23
Rated 5 out of 5 by from very convenient of self filing taxes pretty good experience every time I use it. I love the help I get from customer service whenever I need them
Date published: 2021-02-23
Rated 5 out of 5 by from Still reliable as far as I'm concerned! I've used TurboTax these last few years, and I have never once been stressed about the entire process - actually, the first time filing on here was a bit stressful, but it was painless and over before I knew it! I recommend TurboTax to all my friends, especially when I hear one of them complain about how they're going to file. I mean sheesh! Just try it out one year and see how much better it is. Trust me!
Date published: 2021-02-23
Rated 3 out of 5 by from Unexpected Fees I was not aware of the upgraded package I needed to file my 1099-B. I have been using TurboTax for years and will likely continue to use it since it is easy.
Date published: 2021-02-23
Rated 5 out of 5 by from very awesome I agent was very patience with me Made this very helpfull
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax is Excellent Easy to understand, easy to navigate, and quick to do when you're pressed for time.
Date published: 2021-02-23
Rated 5 out of 5 by from thank you your awesome thank you for all your help always reliable
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 284