TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is awesome and easy to understand!! It was great! Easy and quick, no need to contact the online experts
Date published: 2021-02-27
Rated 3 out of 5 by from Help takes way too long to do any good Every time I ask for help the written suggestions were way off. Every time. Then when I asked for live help, which I paid for it would take hours, then disconnect, call back wrong phone number. Message sent back to me the following day after I had googled and called another tax consultant. The help is not there and not good and certainly not worth extra money.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great Turbo tax has always done a good job!! I have used turbo tax for multiple years now and I'm always happy.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to Use!!! So easy to use and take only 20 minutes from start to finish.
Date published: 2021-02-27
Rated 5 out of 5 by from I Love Turbo Tax I love using Turbo Tax. It is very simple and if you need help they will help you
Date published: 2021-02-27
Rated 5 out of 5 by from awesome!!!! Been using Turbotax for several years. i am very pleased with the step by step guidance.
Date published: 2021-02-27
Rated 4 out of 5 by from Preferred over H&R Block Turbo Tax allowed me to delete items H&R Block did not. Unlike with H&R Block, I did not feel trapped into purchasing Deluxe or Plus versions; yes they were advertised, but I was not backed into a corner. I found this easier and clearer to maneuver. Furthermore, Turbo Tax allows you to speak to a live person at least one time before purchasing a package, unlike H&R Block who will not even answer simple website trouble shooting problems without a catch.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to Do been using Turbo Tax for the past 7 years - very easy and in layman terms
Date published: 2021-02-27
Rated 5 out of 5 by from Love Turbo Tax! It was easy yet direct and clear to understand. I would suggest it to anyone.
Date published: 2021-02-27
Rated 2 out of 5 by from Lots of glitches this year Seemed as if turbotax couldnt handle the complexities of one person in our home owrking out of state. Many glitches, at some point when importing state taxes my wife and I incomes got sorted under the wrong names. The Site kept asking me to fix thing that had no need to be fixed. There were times id hit continue and go back to the same page.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2801
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is awesome and easy to understand!! It was great! Easy and quick, no need to contact the online experts
Date published: 2021-02-27
Rated 3 out of 5 by from Help takes way too long to do any good Every time I ask for help the written suggestions were way off. Every time. Then when I asked for live help, which I paid for it would take hours, then disconnect, call back wrong phone number. Message sent back to me the following day after I had googled and called another tax consultant. The help is not there and not good and certainly not worth extra money.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is great Turbo tax has always done a good job!! I have used turbo tax for multiple years now and I'm always happy.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to Use!!! So easy to use and take only 20 minutes from start to finish.
Date published: 2021-02-27
Rated 5 out of 5 by from I Love Turbo Tax I love using Turbo Tax. It is very simple and if you need help they will help you
Date published: 2021-02-27
Rated 5 out of 5 by from awesome!!!! Been using Turbotax for several years. i am very pleased with the step by step guidance.
Date published: 2021-02-27
Rated 4 out of 5 by from Preferred over H&R Block Turbo Tax allowed me to delete items H&R Block did not. Unlike with H&R Block, I did not feel trapped into purchasing Deluxe or Plus versions; yes they were advertised, but I was not backed into a corner. I found this easier and clearer to maneuver. Furthermore, Turbo Tax allows you to speak to a live person at least one time before purchasing a package, unlike H&R Block who will not even answer simple website trouble shooting problems without a catch.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to Do been using Turbo Tax for the past 7 years - very easy and in layman terms
Date published: 2021-02-27
Rated 5 out of 5 by from Love Turbo Tax! It was easy yet direct and clear to understand. I would suggest it to anyone.
Date published: 2021-02-27
Rated 2 out of 5 by from Lots of glitches this year Seemed as if turbotax couldnt handle the complexities of one person in our home owrking out of state. Many glitches, at some point when importing state taxes my wife and I incomes got sorted under the wrong names. The Site kept asking me to fix thing that had no need to be fixed. There were times id hit continue and go back to the same page.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2801