TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from LIVE HELP WALTER O WAS VERY GOOD. HE CONDUCTED HIMSELF PROFESIONALLY AND WITH GOOD HUMOR. WALTER PATIENTLY TRANSITIONED US FROM TURBO TAX FREE TO DELUXE AND THEN TOOK US THROUGH OUR FEDERAL RETURN POINT BY POINT (SOMETIMES MORE THAN ONCE) UNTIL NOT ONLY WE, BUT HE, WAS SURE OF THE RETURN'S ACCURACY. IN ALL, WALTER SPENT OVER AN HOUR ASSISTING AND REVIEWING OUR FEDERAL RETURN UNTIL WE WERE SATISFIED WITH THE RESULTS. WE CANNOT OVEREMPHASIZE HOW GRATEFUL WE ARE FOR WALTER'S ASSISTANCE, HE SAVED US A LOT OF HEADACHE, ANXIETY AND GOT US A SUBSTANTIAL REFUND. THANK YOU, WALTER!!!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Awesome As Described will use again in the future!!!!!!!!!!
Date published: 2021-02-27
Rated 5 out of 5 by from Very Helpful! This was my first filing taxes on my own so I was really intimidated, but the Turbo Tax staff made it much easier for me and held my hand through it every step of the way. And I saved money this year so who doesn't love that! :)
Date published: 2021-02-27
Rated 5 out of 5 by from Very happy with experience! So easy to use - will do so again next year. Thank you!
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use and great step-by-step instructions First time in like 25 years I've done my own taxes. Now that we are retired, no hassle with CPA or the expense. Thank you!
Date published: 2021-02-27
Rated 5 out of 5 by from Simple Normally I use a CPA for ease and to save time, however with the pandemic and doing it from home it took very a short period after dinner from start to finish
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Easy and convenient. Thank you for explain everything.
Date published: 2021-02-27
Rated 5 out of 5 by from Really easy to use the step by step directions! Have used for years, love that it saves all info and really easy to file
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax did follow through Yes I dealt with 3 of your people because you wanted to file State Tax when I don't pay state tax as I'm an American Indian living & working on my reservation. It finally took one of your CPA's to finally figure out that I'd have to say I would file the tax myself and just not file. While this seems odd at least I got it fixed.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Easy and Free!!! Took me a little while to get all the information I needed, turbo works great!!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2739
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from LIVE HELP WALTER O WAS VERY GOOD. HE CONDUCTED HIMSELF PROFESIONALLY AND WITH GOOD HUMOR. WALTER PATIENTLY TRANSITIONED US FROM TURBO TAX FREE TO DELUXE AND THEN TOOK US THROUGH OUR FEDERAL RETURN POINT BY POINT (SOMETIMES MORE THAN ONCE) UNTIL NOT ONLY WE, BUT HE, WAS SURE OF THE RETURN'S ACCURACY. IN ALL, WALTER SPENT OVER AN HOUR ASSISTING AND REVIEWING OUR FEDERAL RETURN UNTIL WE WERE SATISFIED WITH THE RESULTS. WE CANNOT OVEREMPHASIZE HOW GRATEFUL WE ARE FOR WALTER'S ASSISTANCE, HE SAVED US A LOT OF HEADACHE, ANXIETY AND GOT US A SUBSTANTIAL REFUND. THANK YOU, WALTER!!!
Date published: 2021-02-27
Rated 5 out of 5 by from TurboTax is Awesome As Described will use again in the future!!!!!!!!!!
Date published: 2021-02-27
Rated 5 out of 5 by from Very Helpful! This was my first filing taxes on my own so I was really intimidated, but the Turbo Tax staff made it much easier for me and held my hand through it every step of the way. And I saved money this year so who doesn't love that! :)
Date published: 2021-02-27
Rated 5 out of 5 by from Very happy with experience! So easy to use - will do so again next year. Thank you!
Date published: 2021-02-27
Rated 5 out of 5 by from Easy to use and great step-by-step instructions First time in like 25 years I've done my own taxes. Now that we are retired, no hassle with CPA or the expense. Thank you!
Date published: 2021-02-27
Rated 5 out of 5 by from Simple Normally I use a CPA for ease and to save time, however with the pandemic and doing it from home it took very a short period after dinner from start to finish
Date published: 2021-02-27
Rated 5 out of 5 by from Awesome Easy and convenient. Thank you for explain everything.
Date published: 2021-02-27
Rated 5 out of 5 by from Really easy to use the step by step directions! Have used for years, love that it saves all info and really easy to file
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax did follow through Yes I dealt with 3 of your people because you wanted to file State Tax when I don't pay state tax as I'm an American Indian living & working on my reservation. It finally took one of your CPA's to finally figure out that I'd have to say I would file the tax myself and just not file. While this seems odd at least I got it fixed.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax Easy and Free!!! Took me a little while to get all the information I needed, turbo works great!!
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2739