TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from It is not free It is a great process to do it alone but not worth 129.$
Date published: 2023-01-29
Rated 5 out of 5 by from Easy service Rick was able to assist me and made everything so easy and fast . I was able to file in minutes!
Date published: 2023-01-29
Rated 3 out of 5 by from TurboTax has changed TurboTax used to give military and veterans free tax returns. They no longer do and on top of that you pay for each tax return separately. Why not just $39 to file. Then you get charged for choosing to use your tax return to pay for it. I think, $39 for federal, then $29 for state, and then $39 dollars for choosing to pay with tax return. Thats little ridiculous. You have a great program, but I don't know about all these charges. Just have one charge to file your taxes and then all your optional add Ons as whatever separate charge. I really though another $39 just for choosing to pay with my tax return was kind of overboard.
Date published: 2023-01-29
Rated 4 out of 5 by from I value the brand of Turbo Tax. Turbo Tax has been and will continue to be our go-to software for our family. This year we experienced a bit of disappointment when I was charged a fee to file a state return. The AGI was well below the threshold, qualifying for free tax filing through several other vendors. To my disappointment, Turbo Tax (Intuit.std) does not offer this well-deserved service for low-income taxpayers. 4-star rating implies there is always room for improvement!
Date published: 2023-01-29
Rated 5 out of 5 by from Thank You, Turbo Tax I love how my previous information is saved to use the following year. I feel I get my return more quickly than expected each year. I love I can do my taxes at home.
Date published: 2023-01-29
Rated 5 out of 5 by from Awesome and fast! Filing was easy this year and great to be done with filing!
Date published: 2023-01-29
Rated 5 out of 5 by from The best agents ever! Every agent that has helped jume has been super helpful, professional, and super nice!
Date published: 2023-01-29
Rated 5 out of 5 by from Great Easy to use, would highly recommend. I will be using again
Date published: 2023-01-29
Rated 5 out of 5 by from Simple & Easy! I've been filing with Turbo-Tax for 5 years and they've never failed me! Thanks, Turbo-Tax! Start your filing today!
Date published: 2023-01-29
Rated 3 out of 5 by from turbo I was not happy about having to pay to add my 1098-T. I thought it was because I added expenses I have paid, but I did the entire return over and left them out and it still charged me. Not good
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2718
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from It is not free It is a great process to do it alone but not worth 129.$
Date published: 2023-01-29
Rated 5 out of 5 by from Easy service Rick was able to assist me and made everything so easy and fast . I was able to file in minutes!
Date published: 2023-01-29
Rated 3 out of 5 by from TurboTax has changed TurboTax used to give military and veterans free tax returns. They no longer do and on top of that you pay for each tax return separately. Why not just $39 to file. Then you get charged for choosing to use your tax return to pay for it. I think, $39 for federal, then $29 for state, and then $39 dollars for choosing to pay with tax return. Thats little ridiculous. You have a great program, but I don't know about all these charges. Just have one charge to file your taxes and then all your optional add Ons as whatever separate charge. I really though another $39 just for choosing to pay with my tax return was kind of overboard.
Date published: 2023-01-29
Rated 4 out of 5 by from I value the brand of Turbo Tax. Turbo Tax has been and will continue to be our go-to software for our family. This year we experienced a bit of disappointment when I was charged a fee to file a state return. The AGI was well below the threshold, qualifying for free tax filing through several other vendors. To my disappointment, Turbo Tax (Intuit.std) does not offer this well-deserved service for low-income taxpayers. 4-star rating implies there is always room for improvement!
Date published: 2023-01-29
Rated 5 out of 5 by from Thank You, Turbo Tax I love how my previous information is saved to use the following year. I feel I get my return more quickly than expected each year. I love I can do my taxes at home.
Date published: 2023-01-29
Rated 5 out of 5 by from Awesome and fast! Filing was easy this year and great to be done with filing!
Date published: 2023-01-29
Rated 5 out of 5 by from The best agents ever! Every agent that has helped jume has been super helpful, professional, and super nice!
Date published: 2023-01-29
Rated 5 out of 5 by from Great Easy to use, would highly recommend. I will be using again
Date published: 2023-01-29
Rated 5 out of 5 by from Simple & Easy! I've been filing with Turbo-Tax for 5 years and they've never failed me! Thanks, Turbo-Tax! Start your filing today!
Date published: 2023-01-29
Rated 3 out of 5 by from turbo I was not happy about having to pay to add my 1098-T. I thought it was because I added expenses I have paid, but I did the entire return over and left them out and it still charged me. Not good
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2718