TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by
Bronxsusu from
It is not free
It is a great process to do it alone but not worth 129.$
Date published: 2023-01-29
Rated 5 out of 5 by
Brewri from
Easy service
Rick was able to assist me and made everything so easy and fast . I was able to file in minutes!
Date published: 2023-01-29
Rated 3 out of 5 by
mc9183 from
TurboTax has changed
TurboTax used to give military and veterans free tax returns. They no longer do and on top of that you pay for each tax return separately. Why not just $39 to file. Then you get charged for choosing to use your tax return to pay for it. I think, $39 for federal, then $29 for state, and then $39 dollars for choosing to pay with tax return. Thats little ridiculous. You have a great program, but I don't know about all these charges. Just have one charge to file your taxes and then all your optional add Ons as whatever separate charge. I really though another $39 just for choosing to pay with my tax return was kind of overboard.
Date published: 2023-01-29
Rated 4 out of 5 by
BonnieSueQ from
I value the brand of Turbo Tax.
Turbo Tax has been and will continue to be our go-to software for our family. This year we experienced a bit of disappointment when I was charged a fee to file a state return. The AGI was well below the threshold, qualifying for free tax filing through several other vendors. To my disappointment, Turbo Tax (Intuit.std) does not offer this well-deserved service for low-income taxpayers. 4-star rating implies there is always room for improvement!
Date published: 2023-01-29
Rated 5 out of 5 by
1TeacherMom from
Thank You, Turbo Tax
I love how my previous information is saved to use the following year. I feel I get my return more quickly than expected each year. I love I can do my taxes at home.
Date published: 2023-01-29
Rated 5 out of 5 by
BAX23 from
Awesome and fast!
Filing was easy this year and great to be done with filing!
Date published: 2023-01-29
Rated 5 out of 5 by
Jahira from
The best agents ever!
Every agent that has helped jume has been super helpful, professional, and super nice!
Date published: 2023-01-29
Rated 5 out of 5 by
Midge 3232 from
Great
Easy to use, would highly recommend. I will be using again
Date published: 2023-01-29
Rated 5 out of 5 by
Myquajo from
Simple & Easy!
I've been filing with Turbo-Tax for 5 years and they've never failed me! Thanks, Turbo-Tax! Start your filing today!
Date published: 2023-01-29
Rated 3 out of 5 by
newnurse02 from
turbo
I was not happy about having to pay to add my 1098-T. I thought it was because I added expenses I have paid, but I did the entire return over and left them out and it still charged me. Not good
All TurboTax® Offerings Reviews - Page 2718
Date published: 2023-01-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Bronxsusu from
It is not free
It is a great process to do it alone but not worth 129.$
Date published: 2023-01-29
Rated 5 out of 5 by
Brewri from
Easy service
Rick was able to assist me and made everything so easy and fast . I was able to file in minutes!
Date published: 2023-01-29
Rated 3 out of 5 by
mc9183 from
TurboTax has changed
TurboTax used to give military and veterans free tax returns. They no longer do and on top of that you pay for each tax return separately. Why not just $39 to file. Then you get charged for choosing to use your tax return to pay for it. I think, $39 for federal, then $29 for state, and then $39 dollars for choosing to pay with tax return. Thats little ridiculous. You have a great program, but I don't know about all these charges. Just have one charge to file your taxes and then all your optional add Ons as whatever separate charge. I really though another $39 just for choosing to pay with my tax return was kind of overboard.
Date published: 2023-01-29
Rated 4 out of 5 by
BonnieSueQ from
I value the brand of Turbo Tax.
Turbo Tax has been and will continue to be our go-to software for our family. This year we experienced a bit of disappointment when I was charged a fee to file a state return. The AGI was well below the threshold, qualifying for free tax filing through several other vendors. To my disappointment, Turbo Tax (Intuit.std) does not offer this well-deserved service for low-income taxpayers. 4-star rating implies there is always room for improvement!
Date published: 2023-01-29
Rated 5 out of 5 by
1TeacherMom from
Thank You, Turbo Tax
I love how my previous information is saved to use the following year. I feel I get my return more quickly than expected each year. I love I can do my taxes at home.
Date published: 2023-01-29
Rated 5 out of 5 by
BAX23 from
Awesome and fast!
Filing was easy this year and great to be done with filing!
Date published: 2023-01-29
Rated 5 out of 5 by
Jahira from
The best agents ever!
Every agent that has helped jume has been super helpful, professional, and super nice!
Date published: 2023-01-29
Rated 5 out of 5 by
Midge 3232 from
Great
Easy to use, would highly recommend. I will be using again
Date published: 2023-01-29
Rated 5 out of 5 by
Myquajo from
Simple & Easy!
I've been filing with Turbo-Tax for 5 years and they've never failed me! Thanks, Turbo-Tax! Start your filing today!
Date published: 2023-01-29
Rated 3 out of 5 by
newnurse02 from
turbo
I was not happy about having to pay to add my 1098-T. I thought it was because I added expenses I have paid, but I did the entire return over and left them out and it still charged me. Not good
All TurboTax® Offerings Reviews - Page 2718
Date published: 2023-01-29