TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from amazing and easy I have used Turbotax for at least 10 years and lover the ease and affordability of the program. I can always access my records if I ever need to, and they send me exactly what I need for what I need it for.
Date published: 2021-02-28
Rated 5 out of 5 by from They are great It was easy and fast love turbotax Will use it every year for ever
Date published: 2021-02-28
Rated 5 out of 5 by from This was so easy. Taxes are dreaded, but this was so easy. It asked and will even explain questions. Just great.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax quick easy Quick easy to follow carry’s over info makes it easier
Date published: 2021-02-28
Rated 1 out of 5 by from Terrible. Error in program added an extra 3 hours Error would not let me submit my taxes. It said "Accrued market discount should not be 0. Enter amount disallowed under was sale rules..." but it wouldn't let me change the values! After researching everywhere I finally figured out how to fix it but had to go through thousands of transactions to find specific ones to manually delete the values under 49 cents to zero. Tedious and a time waste! Will not be using turbo tax again. Would like a refund for my time wasted fixing this problem which should not have existed in the first place.
Date published: 2021-02-28
Rated 5 out of 5 by from Another Year of Excellent Service The TurboTax Live Expert was so incredibly helpful! She went over everything with me until I was satisfied I understood everything.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience! I've used Turbo Tax a lot. Prior to them, I did my own taxes, so I knew what to look for in Turbo tax. It covered everything I expected and it was much swifter than before. Definitely worth the minor expense. Highly recommend!
Date published: 2021-02-28
Rated 5 out of 5 by from turbotax is awesome good good good good good good good good good,good,
Date published: 2021-02-28
Rated 4 out of 5 by from Better Font Needed The current font is so faint and hard to read. Please consider using a darker black font.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great I switched to turbo tax this year and it was a really easy for me to get my taxes done.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2697
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from amazing and easy I have used Turbotax for at least 10 years and lover the ease and affordability of the program. I can always access my records if I ever need to, and they send me exactly what I need for what I need it for.
Date published: 2021-02-28
Rated 5 out of 5 by from They are great It was easy and fast love turbotax Will use it every year for ever
Date published: 2021-02-28
Rated 5 out of 5 by from This was so easy. Taxes are dreaded, but this was so easy. It asked and will even explain questions. Just great.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax quick easy Quick easy to follow carry’s over info makes it easier
Date published: 2021-02-28
Rated 1 out of 5 by from Terrible. Error in program added an extra 3 hours Error would not let me submit my taxes. It said "Accrued market discount should not be 0. Enter amount disallowed under was sale rules..." but it wouldn't let me change the values! After researching everywhere I finally figured out how to fix it but had to go through thousands of transactions to find specific ones to manually delete the values under 49 cents to zero. Tedious and a time waste! Will not be using turbo tax again. Would like a refund for my time wasted fixing this problem which should not have existed in the first place.
Date published: 2021-02-28
Rated 5 out of 5 by from Another Year of Excellent Service The TurboTax Live Expert was so incredibly helpful! She went over everything with me until I was satisfied I understood everything.
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience! I've used Turbo Tax a lot. Prior to them, I did my own taxes, so I knew what to look for in Turbo tax. It covered everything I expected and it was much swifter than before. Definitely worth the minor expense. Highly recommend!
Date published: 2021-02-28
Rated 5 out of 5 by from turbotax is awesome good good good good good good good good good,good,
Date published: 2021-02-28
Rated 4 out of 5 by from Better Font Needed The current font is so faint and hard to read. Please consider using a darker black font.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is great I switched to turbo tax this year and it was a really easy for me to get my taxes done.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2697