TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from Easy to use TurboTax has been my preferred way to file each year. They’ve made a lot of changes the past few years that make it even easier to file.
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbo Tax! has everything I need and knows how to do what I need. If I get confused, the help response time is the best! Was told on 4/15/23 I had a call back coming in 5 minutes and in less than 2 minutes I had an extremely pleasant, knowledgeable and helpful person! I am so grateful! Thank you!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the bomb!! I use Turbo Tax each year to do my taxes. It is very self explanatory and helpful in the best way. However, I hit a bump in the road this year! I reached out to your live expert and Jeanette H. was so patient and very knowledgeable. She stayed with me every step of the way! Jeanette, you rock! Keep up the great work! We need you!!!
Date published: 2023-04-16
Rated 5 out of 5 by from Very happy with Turbotax! I am very happy with Turbotax and Audit Defense. A very valuable expense which comes in handy when you are questioned about your taxes! Great insurance to have!
Date published: 2023-04-16
Rated 3 out of 5 by from charged for LIVE did not use LIVE good experience doing my own taxes but somehow charged for LIVE Person I talked to and assist in this issue did send an email to help fix wrong charge.
Date published: 2023-04-16
Rated 5 out of 5 by from Thank you for making it so easy! Was excited to see that TurboTax filed a 5329 automatically for me (to request a wavier for what I think/hope is a reasonable error!) I thought I would have to do that myself and print and file!
Date published: 2023-04-16
Rated 5 out of 5 by from easy Walks you through every aspect! Makes it so easy. If you have all your info already collected, you can do it super quick.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome super easy, convenient option to filing your tax returns (if not too complicated)...
Date published: 2023-04-16
Rated 3 out of 5 by from Reminder to self - don't use turbotax next year Every year I am annoyed with turbotax and think, oh well, other software will annoy me too. But this year, no matter how hard I tried, I could not get turbotax to record amortized points for refinancing my house years ago. I do not have a 1098 form.
Date published: 2023-04-16
Rated 5 out of 5 by from ITS THE FREAKIN BEST FAST INTUITIVE AND OVER.....DONE..SWEET!! MY WHOLE FAMILY USES AND LOVES TURBOTAX ...THANZ ALOT!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2673
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use TurboTax has been my preferred way to file each year. They’ve made a lot of changes the past few years that make it even easier to file.
Date published: 2023-04-16
Rated 5 out of 5 by from Love Turbo Tax! has everything I need and knows how to do what I need. If I get confused, the help response time is the best! Was told on 4/15/23 I had a call back coming in 5 minutes and in less than 2 minutes I had an extremely pleasant, knowledgeable and helpful person! I am so grateful! Thank you!
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is the bomb!! I use Turbo Tax each year to do my taxes. It is very self explanatory and helpful in the best way. However, I hit a bump in the road this year! I reached out to your live expert and Jeanette H. was so patient and very knowledgeable. She stayed with me every step of the way! Jeanette, you rock! Keep up the great work! We need you!!!
Date published: 2023-04-16
Rated 5 out of 5 by from Very happy with Turbotax! I am very happy with Turbotax and Audit Defense. A very valuable expense which comes in handy when you are questioned about your taxes! Great insurance to have!
Date published: 2023-04-16
Rated 3 out of 5 by from charged for LIVE did not use LIVE good experience doing my own taxes but somehow charged for LIVE Person I talked to and assist in this issue did send an email to help fix wrong charge.
Date published: 2023-04-16
Rated 5 out of 5 by from Thank you for making it so easy! Was excited to see that TurboTax filed a 5329 automatically for me (to request a wavier for what I think/hope is a reasonable error!) I thought I would have to do that myself and print and file!
Date published: 2023-04-16
Rated 5 out of 5 by from easy Walks you through every aspect! Makes it so easy. If you have all your info already collected, you can do it super quick.
Date published: 2023-04-16
Rated 5 out of 5 by from Turbo Tax is awesome super easy, convenient option to filing your tax returns (if not too complicated)...
Date published: 2023-04-16
Rated 3 out of 5 by from Reminder to self - don't use turbotax next year Every year I am annoyed with turbotax and think, oh well, other software will annoy me too. But this year, no matter how hard I tried, I could not get turbotax to record amortized points for refinancing my house years ago. I do not have a 1098 form.
Date published: 2023-04-16
Rated 5 out of 5 by from ITS THE FREAKIN BEST FAST INTUITIVE AND OVER.....DONE..SWEET!! MY WHOLE FAMILY USES AND LOVES TURBOTAX ...THANZ ALOT!
Date published: 2023-04-16
All TurboTax® Offerings Reviews - Page 2673