TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Your Va. state software issue was a mess Used turbo tax last 10 years, this software issue had poor instructions as how to correct. Not sure I will use Turbo Tax next year. (Federal Tax return appears to have worked as advertised)
Date published: 2021-02-20
Rated 5 out of 5 by from Super Efficient! This is my third year using TurboTax, and I'm in a state that is adding a lot of tax credits, I've got kids, and I'm part owner of a business. TT has kept up with those changes while making the process simpler and more intuitive each year.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is great! you made this easy and simple, thank you for you help
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use, i like turbo tax alot. Didn't take long and it was easy to use. I also used them last year.
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and very easy Turbo tax did both state and federal returns. The entire process was about a half hour and was absolutely free. Third year with Turbo tax and will be returning again next year. Great job !!!
Date published: 2021-02-20
Rated 5 out of 5 by from Sooo easy and user friendly! It’s just plain easy, the mobile interface is convenient and painless. Simple wording, explanations of anything I don’t understand. Saves my work so I can come back later if I’m missing info! VERY painless.
Date published: 2021-02-20
Rated 5 out of 5 by from They were fast n easy to ho through Helpful and made it easier to get it done and understand
Date published: 2021-02-20
Rated 2 out of 5 by from Isn’t helpful with rejects State got rejected I had no idea what I was doing and got zero help from turbo tax
Date published: 2021-02-20
Rated 5 out of 5 by from Overly Satisfied I have been doing my taxes with TurboTax for years, and I have never had an issue. This time of year can be stressful, especially with the amount that is going on in society. TurboTax is just a breath of fresh air!! Thank you for all of your help!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is the best. The best way to file. Got a refund coming with the help of Turbo Tax.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2673
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Your Va. state software issue was a mess Used turbo tax last 10 years, this software issue had poor instructions as how to correct. Not sure I will use Turbo Tax next year. (Federal Tax return appears to have worked as advertised)
Date published: 2021-02-20
Rated 5 out of 5 by from Super Efficient! This is my third year using TurboTax, and I'm in a state that is adding a lot of tax credits, I've got kids, and I'm part owner of a business. TT has kept up with those changes while making the process simpler and more intuitive each year.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is great! you made this easy and simple, thank you for you help
Date published: 2021-02-20
Rated 5 out of 5 by from Easy to use, i like turbo tax alot. Didn't take long and it was easy to use. I also used them last year.
Date published: 2021-02-20
Rated 5 out of 5 by from Fast and very easy Turbo tax did both state and federal returns. The entire process was about a half hour and was absolutely free. Third year with Turbo tax and will be returning again next year. Great job !!!
Date published: 2021-02-20
Rated 5 out of 5 by from Sooo easy and user friendly! It’s just plain easy, the mobile interface is convenient and painless. Simple wording, explanations of anything I don’t understand. Saves my work so I can come back later if I’m missing info! VERY painless.
Date published: 2021-02-20
Rated 5 out of 5 by from They were fast n easy to ho through Helpful and made it easier to get it done and understand
Date published: 2021-02-20
Rated 2 out of 5 by from Isn’t helpful with rejects State got rejected I had no idea what I was doing and got zero help from turbo tax
Date published: 2021-02-20
Rated 5 out of 5 by from Overly Satisfied I have been doing my taxes with TurboTax for years, and I have never had an issue. This time of year can be stressful, especially with the amount that is going on in society. TurboTax is just a breath of fresh air!! Thank you for all of your help!
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is the best. The best way to file. Got a refund coming with the help of Turbo Tax.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2673