TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to use Great product. I would use again. I don't like that I have to post such a long review
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is Awesome! With Turbo Tax it is very easy to follow instructions and to file
Date published: 2021-03-07
Rated 5 out of 5 by from Quick and Efficient! Information was easy to input and the questions were clear and accurate.
Date published: 2021-03-07
Rated 3 out of 5 by from Somewhat frustrating this year I initially tried to prepare my federal and state taxes using the online version through their website. What a mess. Prepared it twice, got two different answers for the refund amount, and the software questions ended up with me missing entering critical information. I went to Costco and purchsed the cd. It was much more clear and I identified several questions that led me to enter information that would have been missed if I used the online version. I have no clue how that is possible since it should be the same program, right?
Date published: 2021-03-07
Rated 2 out of 5 by from Can't Download from Merrill I love the 1040 software because of the download from our financial institution (Merrill Lynch). This was the first year it looks like you are providing that feature but ML was not a choice.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is a time saver Ease of use. Transfer of tax info is a snap. Error correction is a great asset.
Date published: 2021-03-07
Rated 5 out of 5 by from GREAT TAX SOFTWARE MY EXPERIENCE WITH TURBOTAX IS THAT YOU HAVE TO EXPERIENCE YOURSELF TO SEE HOW HAPPY AND STREE FREE I AM THESE YEARS THANKS INTUIT FOR TURBOTAX.
Date published: 2021-03-07
Rated 2 out of 5 by from I had some aggravating problems The first 2 people I talked to gave me confliction answers so I tried again. The 3rd, 4th and 5th were extremely helpful and accurate. The 5th was a CPA and the rest were "Tax Experts" So my answer to Expert Rating only applies to 3-5, not 1 &2
Date published: 2021-03-07
Rated 5 out of 5 by from Great product with ease of use The 2020 version is an improvement over 2019. I was a lot faster this year in completing our returns.
Date published: 2021-03-07
Rated 5 out of 5 by from Easy to use This is probably my 10th year using TurboTax. I love how easy it is and I can save money doing taxes myself.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 261
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use Great product. I would use again. I don't like that I have to post such a long review
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is Awesome! With Turbo Tax it is very easy to follow instructions and to file
Date published: 2021-03-07
Rated 5 out of 5 by from Quick and Efficient! Information was easy to input and the questions were clear and accurate.
Date published: 2021-03-07
Rated 3 out of 5 by from Somewhat frustrating this year I initially tried to prepare my federal and state taxes using the online version through their website. What a mess. Prepared it twice, got two different answers for the refund amount, and the software questions ended up with me missing entering critical information. I went to Costco and purchsed the cd. It was much more clear and I identified several questions that led me to enter information that would have been missed if I used the online version. I have no clue how that is possible since it should be the same program, right?
Date published: 2021-03-07
Rated 2 out of 5 by from Can't Download from Merrill I love the 1040 software because of the download from our financial institution (Merrill Lynch). This was the first year it looks like you are providing that feature but ML was not a choice.
Date published: 2021-03-07
Rated 5 out of 5 by from Turbo Tax is a time saver Ease of use. Transfer of tax info is a snap. Error correction is a great asset.
Date published: 2021-03-07
Rated 5 out of 5 by from GREAT TAX SOFTWARE MY EXPERIENCE WITH TURBOTAX IS THAT YOU HAVE TO EXPERIENCE YOURSELF TO SEE HOW HAPPY AND STREE FREE I AM THESE YEARS THANKS INTUIT FOR TURBOTAX.
Date published: 2021-03-07
Rated 2 out of 5 by from I had some aggravating problems The first 2 people I talked to gave me confliction answers so I tried again. The 3rd, 4th and 5th were extremely helpful and accurate. The 5th was a CPA and the rest were "Tax Experts" So my answer to Expert Rating only applies to 3-5, not 1 &2
Date published: 2021-03-07
Rated 5 out of 5 by from Great product with ease of use The 2020 version is an improvement over 2019. I was a lot faster this year in completing our returns.
Date published: 2021-03-07
Rated 5 out of 5 by from Easy to use This is probably my 10th year using TurboTax. I love how easy it is and I can save money doing taxes myself.
Date published: 2021-03-07
All TurboTax® Offerings Reviews - Page 261