TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Best Way to do Taxes Love this program. Had to use their chat support this year due to a complication in taxes, but they were quick, efficient, polite, and got me all squared away. 5 stars for TurboTax!
Date published: 2023-02-01
Rated 5 out of 5 by from I feel confident in using Turbo Tax. I signed up for the full service Turbo Tax experience. It was excellent, and I am confident that my taxes were done correctly.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is amazing It was easy to walk through, the agent that assisted me went above and beyond.
Date published: 2023-02-01
Rated 5 out of 5 by from Thank you Turbo Tax! This is the fourth year I've used Turbo Tax and I love how simple it is. It explains everything that I need to know about preparing taxes. Wonderful service and I will be back again.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax was easy and quick! No I didn't engage with a Live Expert. Filling was fast and easy!
Date published: 2023-02-01
Rated 5 out of 5 by from full Service with Ron B Ron was very patient, and an expert. I would love to use Ron again next year.
Date published: 2023-02-01
Rated 5 out of 5 by from I love using Turbo Tax I Love using turbo tax because it’s Quick & very easy
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is awesome! It was an easy and helpful process. I love this thing!
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is my go to !! I’ve been a turbo tax user for about 8 years now and I will never go somewhere else to do my taxes ! They make it so easy and help you every step of the way !!
Date published: 2023-02-01
Rated 3 out of 5 by from What's going on TurboTax? I still enjoy the convenience TurboTax provides but I'm a little upset National Guard member now have to pay to file taxes. As well my 1099-R couldn't be uploading from TSP which was unfortunate. I love the idea of advance payments but not a big fan of the financial institute with trademark Credit Karma Money. I didn't look but is that even real currency. And lastly, having to pay to "pay" is a little absurd. I chose to pay with my federal return that shouldn't cost an additional $39. This has been the most expensive filing year I've had in my entire 15 years of doing taxes. And your spell checker is completely wrong.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2569
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best Way to do Taxes Love this program. Had to use their chat support this year due to a complication in taxes, but they were quick, efficient, polite, and got me all squared away. 5 stars for TurboTax!
Date published: 2023-02-01
Rated 5 out of 5 by from I feel confident in using Turbo Tax. I signed up for the full service Turbo Tax experience. It was excellent, and I am confident that my taxes were done correctly.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo Tax is amazing It was easy to walk through, the agent that assisted me went above and beyond.
Date published: 2023-02-01
Rated 5 out of 5 by from Thank you Turbo Tax! This is the fourth year I've used Turbo Tax and I love how simple it is. It explains everything that I need to know about preparing taxes. Wonderful service and I will be back again.
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax was easy and quick! No I didn't engage with a Live Expert. Filling was fast and easy!
Date published: 2023-02-01
Rated 5 out of 5 by from full Service with Ron B Ron was very patient, and an expert. I would love to use Ron again next year.
Date published: 2023-02-01
Rated 5 out of 5 by from I love using Turbo Tax I Love using turbo tax because it’s Quick & very easy
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax is awesome! It was an easy and helpful process. I love this thing!
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is my go to !! I’ve been a turbo tax user for about 8 years now and I will never go somewhere else to do my taxes ! They make it so easy and help you every step of the way !!
Date published: 2023-02-01
Rated 3 out of 5 by from What's going on TurboTax? I still enjoy the convenience TurboTax provides but I'm a little upset National Guard member now have to pay to file taxes. As well my 1099-R couldn't be uploading from TSP which was unfortunate. I love the idea of advance payments but not a big fan of the financial institute with trademark Credit Karma Money. I didn't look but is that even real currency. And lastly, having to pay to "pay" is a little absurd. I chose to pay with my federal return that shouldn't cost an additional $39. This has been the most expensive filing year I've had in my entire 15 years of doing taxes. And your spell checker is completely wrong.
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2569