TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy Easy to complete, useful tips to help maximize your refund. Get ALL of your money with tax deductions, credits etc. It’s worth taking the extra time to go through everything!
Date published: 2023-01-31
Rated 4 out of 5 by from Turbo Tax for retirees This is probably the fifth time I used Turbo Tax to file my own taxes rather than paying someone else to do it for me. I really like it the way I am towed along through the forms and instructed to answer the questions. However now that I am 78 years old, I have found a few areas where some more explanations would be appreciated.
Date published: 2023-01-31
Rated 3 out of 5 by from Problems Loading and Using Turbotax TurboTax does not load easily. I ended up with two copies downloaded to different files and thought I had lost all data. Also TT does not ask for your IPP which is required for those of us that have had IPP issued by the IRS. This should be an automatic question. Again this year I had difficulty finding the form where the IPP is entered. Last year my filing was rejected due to a missing IPP.
Date published: 2023-01-31
Rated 5 out of 5 by from Very positive experience I had William (a CPA with 30yrs of experience) for more than 1hr on the phone walking me through the process and answering all my concerns...unvaluable help...
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax It was easy it walked you through every step and let you know when something wasn't right
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to Use I have been doing my own taxes and it is very user-friendly! I was not able to do my state yet. I kept getting an error message. Will have to restart!
Date published: 2023-01-31
Rated 5 out of 5 by from Fast and easy as always! TurboTax is still the go to for tax preparation. We have used other companies in the past with the same result for a refund but paid over 500% more, the one we used doesn't e-file and didn't even pay for the stamp to mail it in.
Date published: 2023-01-31
Rated 5 out of 5 by from turbo tax saves me every year its so easy, fast, you dont have to take time off anything else to file quickly!
Date published: 2023-01-31
Rated 5 out of 5 by from Great I love the simplicity of using TurboTax. If I have a question there's always the resources available. I use it every year and every year there is not one problem
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax Rocks! Turbo tax is easy breezy! I feel empowered doing my own taxes and the customer service is absolutely top notch I love turbo tax!
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2560
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Easy to complete, useful tips to help maximize your refund. Get ALL of your money with tax deductions, credits etc. It’s worth taking the extra time to go through everything!
Date published: 2023-01-31
Rated 4 out of 5 by from Turbo Tax for retirees This is probably the fifth time I used Turbo Tax to file my own taxes rather than paying someone else to do it for me. I really like it the way I am towed along through the forms and instructed to answer the questions. However now that I am 78 years old, I have found a few areas where some more explanations would be appreciated.
Date published: 2023-01-31
Rated 3 out of 5 by from Problems Loading and Using Turbotax TurboTax does not load easily. I ended up with two copies downloaded to different files and thought I had lost all data. Also TT does not ask for your IPP which is required for those of us that have had IPP issued by the IRS. This should be an automatic question. Again this year I had difficulty finding the form where the IPP is entered. Last year my filing was rejected due to a missing IPP.
Date published: 2023-01-31
Rated 5 out of 5 by from Very positive experience I had William (a CPA with 30yrs of experience) for more than 1hr on the phone walking me through the process and answering all my concerns...unvaluable help...
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax It was easy it walked you through every step and let you know when something wasn't right
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to Use I have been doing my own taxes and it is very user-friendly! I was not able to do my state yet. I kept getting an error message. Will have to restart!
Date published: 2023-01-31
Rated 5 out of 5 by from Fast and easy as always! TurboTax is still the go to for tax preparation. We have used other companies in the past with the same result for a refund but paid over 500% more, the one we used doesn't e-file and didn't even pay for the stamp to mail it in.
Date published: 2023-01-31
Rated 5 out of 5 by from turbo tax saves me every year its so easy, fast, you dont have to take time off anything else to file quickly!
Date published: 2023-01-31
Rated 5 out of 5 by from Great I love the simplicity of using TurboTax. If I have a question there's always the resources available. I use it every year and every year there is not one problem
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo tax Rocks! Turbo tax is easy breezy! I feel empowered doing my own taxes and the customer service is absolutely top notch I love turbo tax!
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2560