TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Glad I came back to Turbo Tax!! Ease of navigation, clear instructions. Highly recommend!!
Date published: 2021-02-28
Rated 5 out of 5 by from Love it use it every year I had to use live this tear and Scott was great to deal with and helped me maximize my return.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is great Great and very helpful fixed my returns quickly and efficiently
Date published: 2021-02-28
Rated 5 out of 5 by from Thank goodness! All the support I got was amazing! Thank you to Jennifer(?), Mica, and Edmond for getting me through this terrible tax year! <3
Date published: 2021-02-28
Rated 4 out of 5 by from Reliable as usual - but RSU take more time Been TurboTax user almost all my life. It's very straightforward to use for the most part. The only problem I have (multiple years) is that I can't import stock grant exercise(1099-B) directly. Charles Schwab team told me TurboTax disallows them and I have to type each transaction by hand. This year it's particularly painful as I have fractional shares to type up for each grant and each fraction shares have a long 10+ questions to answer. Also TurboTax cannot deal with shares with more than 2 digits after the decimal. Example sale of 0.663 share will get truncated to 0.66 share but that does not match my return values. Overall this year was worse in term of RSU handling even though I have premier version.
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and easy It was quick easy and I needed a bit of help and the agent was super nice.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is Very Helpful TurboTax made the stress of submitting taxes very easy
Date published: 2021-02-28
Rated 5 out of 5 by from Super easy Just love how easy it is. I love how everything is already set up.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast, Efficient, Easy I use TurboTax every year for both personal and business. I find it to be the best, fastest and easiest to use.
Date published: 2021-02-28
Rated 4 out of 5 by from Great minus the Transmission Issues I love the easy process, I can line everything out and it's ready to go. My only complaint is it took a solid month of checking regularly to transmit my taxes. I would have had this process done awhile ago, but it kept telling me it couldn't transmit. Aside from that, it made doing my first year of small business taxes very easy.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2543
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Glad I came back to Turbo Tax!! Ease of navigation, clear instructions. Highly recommend!!
Date published: 2021-02-28
Rated 5 out of 5 by from Love it use it every year I had to use live this tear and Scott was great to deal with and helped me maximize my return.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo tax is great Great and very helpful fixed my returns quickly and efficiently
Date published: 2021-02-28
Rated 5 out of 5 by from Thank goodness! All the support I got was amazing! Thank you to Jennifer(?), Mica, and Edmond for getting me through this terrible tax year! <3
Date published: 2021-02-28
Rated 4 out of 5 by from Reliable as usual - but RSU take more time Been TurboTax user almost all my life. It's very straightforward to use for the most part. The only problem I have (multiple years) is that I can't import stock grant exercise(1099-B) directly. Charles Schwab team told me TurboTax disallows them and I have to type each transaction by hand. This year it's particularly painful as I have fractional shares to type up for each grant and each fraction shares have a long 10+ questions to answer. Also TurboTax cannot deal with shares with more than 2 digits after the decimal. Example sale of 0.663 share will get truncated to 0.66 share but that does not match my return values. Overall this year was worse in term of RSU handling even though I have premier version.
Date published: 2021-02-28
Rated 5 out of 5 by from Quick and easy It was quick easy and I needed a bit of help and the agent was super nice.
Date published: 2021-02-28
Rated 5 out of 5 by from TurboTax is Very Helpful TurboTax made the stress of submitting taxes very easy
Date published: 2021-02-28
Rated 5 out of 5 by from Super easy Just love how easy it is. I love how everything is already set up.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast, Efficient, Easy I use TurboTax every year for both personal and business. I find it to be the best, fastest and easiest to use.
Date published: 2021-02-28
Rated 4 out of 5 by from Great minus the Transmission Issues I love the easy process, I can line everything out and it's ready to go. My only complaint is it took a solid month of checking regularly to transmit my taxes. I would have had this process done awhile ago, but it kept telling me it couldn't transmit. Aside from that, it made doing my first year of small business taxes very easy.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2543