TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 5 out of 5 by from TurboTax is great - very user friendly! We have used TurboTax for years and will continue to do so!
Date published: 2023-01-31
Rated 4 out of 5 by from Great But Wishy-Washy at Times I love Turbotax, however it seems that they do not have a very good grasp on what citizens face if their returns are incorrect. When we agree to these statements with Green Dot Bank etc. and then find out that Turbotax failed to give folks their entire refunds in past years, our level of trust is going to go down. We live in hard times with very little comfort in the future and we don't need more financial problems because of a yearly required task of preparing a set of documents for government use. Instead of recommending that your clients go back and check their own info (without tacking on $50 for extra help) why don't you NOT allow us to send in our tax returns should the interface of Turbotax track errors or missing documents? As in lock the ability to do so until those other documents are prepared? In the end, we pay for a service in order to pay for a service (life in USA) and life isn't getting any cheaper. Consider providing discounted services and "locks" on incorrect returns to working class folks who choose Turbotax over the puzzle of the IRS. That $9 someone may have missed is now a missing carton of eggs in our fridge in Colorado regions, and it could be renter's insurance for those of us who struggle to afford a one bedroom apartment on two incomes. Do your economic research.
Date published: 2023-01-31
Rated 5 out of 5 by from I LOVE TURBO TAX! TURBO TAX MAKES FILING MY TAXES SO EASY. THEIR STEP BY STEP INSTRUCTION MAKES, WHAT ONCE WAS A SCARY PROSPECT, EASY AND DOABLE.
Date published: 2023-01-31
Rated 5 out of 5 by from turbotax is the best! Turbotax is the best thing and way you can file for your taxes. they are very helpful. Thanks Turbotax !
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax Express I know of no one who enjoys "tax season"; however, since using Turbo Tax my life is free of anxiety and stress! I look forward to an early start and conclusion with my tax prep and filing. With Turbo Tax I can rest peacefully knowing I am in good hands with Turbo Tax and, ultimately, with the U.S. government!
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to follow instructions for older people.
Date published: 2023-01-31
Rated 5 out of 5 by from I love Turbo Tax They made sure it was so easy for me to use. And if I was having problems there was people live to help me.
Date published: 2023-01-31
Rated 3 out of 5 by from Federal was quite simple Federal return was great, but it did not seem to populate the information to my Montana Return, or some of it was wrong or omitted.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo gets the job done right! I can always depend on Turbo to get me the most money at tax time, without having to go to a tax specialist who charge an arm and leg.
Date published: 2023-01-31
Rated 4 out of 5 by from turbo tax is it great product, simple , guides you i will not use another service
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2512
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great - very user friendly! We have used TurboTax for years and will continue to do so!
Date published: 2023-01-31
Rated 4 out of 5 by from Great But Wishy-Washy at Times I love Turbotax, however it seems that they do not have a very good grasp on what citizens face if their returns are incorrect. When we agree to these statements with Green Dot Bank etc. and then find out that Turbotax failed to give folks their entire refunds in past years, our level of trust is going to go down. We live in hard times with very little comfort in the future and we don't need more financial problems because of a yearly required task of preparing a set of documents for government use. Instead of recommending that your clients go back and check their own info (without tacking on $50 for extra help) why don't you NOT allow us to send in our tax returns should the interface of Turbotax track errors or missing documents? As in lock the ability to do so until those other documents are prepared? In the end, we pay for a service in order to pay for a service (life in USA) and life isn't getting any cheaper. Consider providing discounted services and "locks" on incorrect returns to working class folks who choose Turbotax over the puzzle of the IRS. That $9 someone may have missed is now a missing carton of eggs in our fridge in Colorado regions, and it could be renter's insurance for those of us who struggle to afford a one bedroom apartment on two incomes. Do your economic research.
Date published: 2023-01-31
Rated 5 out of 5 by from I LOVE TURBO TAX! TURBO TAX MAKES FILING MY TAXES SO EASY. THEIR STEP BY STEP INSTRUCTION MAKES, WHAT ONCE WAS A SCARY PROSPECT, EASY AND DOABLE.
Date published: 2023-01-31
Rated 5 out of 5 by from turbotax is the best! Turbotax is the best thing and way you can file for your taxes. they are very helpful. Thanks Turbotax !
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax Express I know of no one who enjoys "tax season"; however, since using Turbo Tax my life is free of anxiety and stress! I look forward to an early start and conclusion with my tax prep and filing. With Turbo Tax I can rest peacefully knowing I am in good hands with Turbo Tax and, ultimately, with the U.S. government!
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to follow instructions for older people.
Date published: 2023-01-31
Rated 5 out of 5 by from I love Turbo Tax They made sure it was so easy for me to use. And if I was having problems there was people live to help me.
Date published: 2023-01-31
Rated 3 out of 5 by from Federal was quite simple Federal return was great, but it did not seem to populate the information to my Montana Return, or some of it was wrong or omitted.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo gets the job done right! I can always depend on Turbo to get me the most money at tax time, without having to go to a tax specialist who charge an arm and leg.
Date published: 2023-01-31
Rated 4 out of 5 by from turbo tax is it great product, simple , guides you i will not use another service
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 2512