TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 4 out of 5 by from TurboTax makes filing easy I appreciate this tool because I am able to file my taxes quickly and efficiently. The service has improved over the years, and it is truly a painless way to file my taxes.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax is awsome Turbo tax is awesome I had no issues in the past years.
Date published: 2023-01-29
Rated 5 out of 5 by from TURBOTAX THE EASIEST WAY TO FILE I've been using TurboTax for years and appreciate the ease of preparing and submitting my returns.
Date published: 2023-01-29
Rated 1 out of 5 by from disappointed Turbotax was almost $138 for a simple return! The cost is becoming rediculous for a simple return that I do myself! I will NOT be using this service next year.
Date published: 2023-01-29
Rated 5 out of 5 by from Great service I needed help and got quick assistance and she was very helpful and polite
Date published: 2023-01-29
Rated 5 out of 5 by from Intuitive and easy to use Easy to use. I love that it offers on the spot answers to any tax-prep questions, rather than the old way of poring through hundreds of pages of confusing information, or worse, having to call!
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is easy to use! Turbo Tax is so easy to use, especially if you did your return the previous year with Turbo Tax. It pulls in all of your information!
Date published: 2023-01-29
Rated 3 out of 5 by from Time 12 minutes turned into 2 hours Time issue ,I went into filing with limited time,being it stated I'd be done in 12 minutes,I had all the correct documents in front of me, turned into a 2 hour adventure
Date published: 2023-01-29
Rated 5 out of 5 by from Great chat customer service Had some hard questions and Delisa took care of them wonderfully. Great interaction with her and the computer !
Date published: 2023-01-29
Rated 3 out of 5 by from Sneaky If you have a retirement plan Turbo forces you to pay a 44$ to purchase there free app. Then to have it taken out of refund they charge you another 39$ fee hidden at the end. Watch closely before you move to next step.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2444
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax makes filing easy I appreciate this tool because I am able to file my taxes quickly and efficiently. The service has improved over the years, and it is truly a painless way to file my taxes.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax is awsome Turbo tax is awesome I had no issues in the past years.
Date published: 2023-01-29
Rated 5 out of 5 by from TURBOTAX THE EASIEST WAY TO FILE I've been using TurboTax for years and appreciate the ease of preparing and submitting my returns.
Date published: 2023-01-29
Rated 1 out of 5 by from disappointed Turbotax was almost $138 for a simple return! The cost is becoming rediculous for a simple return that I do myself! I will NOT be using this service next year.
Date published: 2023-01-29
Rated 5 out of 5 by from Great service I needed help and got quick assistance and she was very helpful and polite
Date published: 2023-01-29
Rated 5 out of 5 by from Intuitive and easy to use Easy to use. I love that it offers on the spot answers to any tax-prep questions, rather than the old way of poring through hundreds of pages of confusing information, or worse, having to call!
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo Tax is easy to use! Turbo Tax is so easy to use, especially if you did your return the previous year with Turbo Tax. It pulls in all of your information!
Date published: 2023-01-29
Rated 3 out of 5 by from Time 12 minutes turned into 2 hours Time issue ,I went into filing with limited time,being it stated I'd be done in 12 minutes,I had all the correct documents in front of me, turned into a 2 hour adventure
Date published: 2023-01-29
Rated 5 out of 5 by from Great chat customer service Had some hard questions and Delisa took care of them wonderfully. Great interaction with her and the computer !
Date published: 2023-01-29
Rated 3 out of 5 by from Sneaky If you have a retirement plan Turbo forces you to pay a 44$ to purchase there free app. Then to have it taken out of refund they charge you another 39$ fee hidden at the end. Watch closely before you move to next step.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 2444