TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
tswanson103 from
TurboTax makes filing easy
I appreciate this tool because I am able to file my taxes quickly and efficiently. The service has improved over the years, and it is truly a painless way to file my taxes.
Date published: 2023-01-29
Rated 5 out of 5 by
miss hawley from
Turbo tax is awsome
Turbo tax is awesome I had no issues in the past years.
Date published: 2023-01-29
Rated 5 out of 5 by
Dancing Char from
TURBOTAX THE EASIEST WAY TO FILE
I've been using TurboTax for years and appreciate the ease of preparing and submitting my returns.
Date published: 2023-01-29
Rated 1 out of 5 by
dddddkkkk from
disappointed
Turbotax was almost $138 for a simple return! The cost is becoming rediculous for a simple return that I do myself! I will NOT be using this service next year.
Date published: 2023-01-29
Rated 5 out of 5 by
Ada 56 from
Great service
I needed help and got quick assistance and she was very helpful and polite
Date published: 2023-01-29
Rated 5 out of 5 by
Diane5817M from
Intuitive and easy to use
Easy to use. I love that it offers on the spot answers to any tax-prep questions, rather than the old way of poring through hundreds of pages of confusing information, or worse, having to call!
Date published: 2023-01-29
Rated 5 out of 5 by
TLEGE from
Turbo Tax is easy to use!
Turbo Tax is so easy to use, especially if you did your return the previous year with Turbo Tax. It pulls in all of your information!
Date published: 2023-01-29
Rated 3 out of 5 by
Jrod3373 from
Time 12 minutes turned into 2 hours
Time issue ,I went into filing with limited time,being it stated I'd be done in 12 minutes,I had all the correct documents in front of me, turned into a 2 hour adventure
Date published: 2023-01-29
Rated 5 out of 5 by
null from
Great chat customer service
Had some hard questions and Delisa took care of them wonderfully. Great interaction with her and the computer !
Date published: 2023-01-29
Rated 3 out of 5 by
Smhc from
Sneaky
If you have a retirement plan Turbo forces you to pay a 44$ to purchase there free app. Then to have it taken out of refund they charge you another 39$ fee hidden at the end. Watch closely before you move to next step.
All TurboTax® Offerings Reviews - Page 2444
Date published: 2023-01-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
tswanson103 from
TurboTax makes filing easy
I appreciate this tool because I am able to file my taxes quickly and efficiently. The service has improved over the years, and it is truly a painless way to file my taxes.
Date published: 2023-01-29
Rated 5 out of 5 by
miss hawley from
Turbo tax is awsome
Turbo tax is awesome I had no issues in the past years.
Date published: 2023-01-29
Rated 5 out of 5 by
Dancing Char from
TURBOTAX THE EASIEST WAY TO FILE
I've been using TurboTax for years and appreciate the ease of preparing and submitting my returns.
Date published: 2023-01-29
Rated 1 out of 5 by
dddddkkkk from
disappointed
Turbotax was almost $138 for a simple return! The cost is becoming rediculous for a simple return that I do myself! I will NOT be using this service next year.
Date published: 2023-01-29
Rated 5 out of 5 by
Ada 56 from
Great service
I needed help and got quick assistance and she was very helpful and polite
Date published: 2023-01-29
Rated 5 out of 5 by
Diane5817M from
Intuitive and easy to use
Easy to use. I love that it offers on the spot answers to any tax-prep questions, rather than the old way of poring through hundreds of pages of confusing information, or worse, having to call!
Date published: 2023-01-29
Rated 5 out of 5 by
TLEGE from
Turbo Tax is easy to use!
Turbo Tax is so easy to use, especially if you did your return the previous year with Turbo Tax. It pulls in all of your information!
Date published: 2023-01-29
Rated 3 out of 5 by
Jrod3373 from
Time 12 minutes turned into 2 hours
Time issue ,I went into filing with limited time,being it stated I'd be done in 12 minutes,I had all the correct documents in front of me, turned into a 2 hour adventure
Date published: 2023-01-29
Rated 5 out of 5 by
null from
Great chat customer service
Had some hard questions and Delisa took care of them wonderfully. Great interaction with her and the computer !
Date published: 2023-01-29
Rated 3 out of 5 by
Smhc from
Sneaky
If you have a retirement plan Turbo forces you to pay a 44$ to purchase there free app. Then to have it taken out of refund they charge you another 39$ fee hidden at the end. Watch closely before you move to next step.
All TurboTax® Offerings Reviews - Page 2444
Date published: 2023-01-29