TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome! Used last eleven years More complicated than usual this year, but Live Experts walked me through everything
Date published: 2023-01-23
Rated 5 out of 5 by from The Best! It was fast, quick, and easy. It felt like someone was holding my hand through the process. The photos and efficiency made it kind of fun!
Date published: 2023-01-23
Rated 5 out of 5 by from Easy to use Easy step by step instructions. Turbo Tax made it as painless as possible to walk me through the process.
Date published: 2023-01-23
Rated 5 out of 5 by from Turbotax is the best very helpful It was easy , fast and very conveinant. Very helpful. Will use again.
Date published: 2023-01-23
Rated 4 out of 5 by from Not up to Par This Year Everything went well and I was please with my experience - UNTIL - I got to the portion when I was to be able to Review my Return. I clicked the box for Federal. A new box appeared and the message told me it would take just a "moment". Well, I waited, and waited. Finally after 30 minutes, I signed out and tried later in the day. I got the same message, and non-response time. This is POOR service, which is far less than what I expected from Intuit (Turbo Tax) which I have used for many years.
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax Is AMAZING! I used to file with H & R Block, but my daughter told me about Turbo Tax last year and I'm a repeat customer. Quick, Complete and Accurate service. Excellent Job!!!
Date published: 2023-01-23
Rated 5 out of 5 by from TurboTax is always great. TurboTax is always easy to use. I can file my taxes quickly and know that the information is going to be accurate. I have never had any issues. I will continue to be a customer!
Date published: 2023-01-23
Rated 5 out of 5 by from TurboTax was a great way to file taxes! TurboTax was easy and to-the-point. It addressed all options, and questions were asked with easy to follow instructions. I had to use a TurboTax Live Expert who was so patient with this 77 year old lady. She was very informative, knowledgeable, and friendly!
Date published: 2023-01-23
Rated 5 out of 5 by from IT WAS EASY AND FAST IT HAS ALWAYS BEEN RIGHT ON WITH FILING MY TAXES AND HAVE HAD NO AUDITS!!
Date published: 2023-01-23
Rated 5 out of 5 by from Quick, easy and efficient I had a simple return this year and it took me only 8 minutes to file. Fast and all broken down into simply explained fields. This is my 7th year using Turbo tax. Thanks!
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 2403
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome! Used last eleven years More complicated than usual this year, but Live Experts walked me through everything
Date published: 2023-01-23
Rated 5 out of 5 by from The Best! It was fast, quick, and easy. It felt like someone was holding my hand through the process. The photos and efficiency made it kind of fun!
Date published: 2023-01-23
Rated 5 out of 5 by from Easy to use Easy step by step instructions. Turbo Tax made it as painless as possible to walk me through the process.
Date published: 2023-01-23
Rated 5 out of 5 by from Turbotax is the best very helpful It was easy , fast and very conveinant. Very helpful. Will use again.
Date published: 2023-01-23
Rated 4 out of 5 by from Not up to Par This Year Everything went well and I was please with my experience - UNTIL - I got to the portion when I was to be able to Review my Return. I clicked the box for Federal. A new box appeared and the message told me it would take just a "moment". Well, I waited, and waited. Finally after 30 minutes, I signed out and tried later in the day. I got the same message, and non-response time. This is POOR service, which is far less than what I expected from Intuit (Turbo Tax) which I have used for many years.
Date published: 2023-01-23
Rated 5 out of 5 by from Turbo Tax Is AMAZING! I used to file with H & R Block, but my daughter told me about Turbo Tax last year and I'm a repeat customer. Quick, Complete and Accurate service. Excellent Job!!!
Date published: 2023-01-23
Rated 5 out of 5 by from TurboTax is always great. TurboTax is always easy to use. I can file my taxes quickly and know that the information is going to be accurate. I have never had any issues. I will continue to be a customer!
Date published: 2023-01-23
Rated 5 out of 5 by from TurboTax was a great way to file taxes! TurboTax was easy and to-the-point. It addressed all options, and questions were asked with easy to follow instructions. I had to use a TurboTax Live Expert who was so patient with this 77 year old lady. She was very informative, knowledgeable, and friendly!
Date published: 2023-01-23
Rated 5 out of 5 by from IT WAS EASY AND FAST IT HAS ALWAYS BEEN RIGHT ON WITH FILING MY TAXES AND HAVE HAD NO AUDITS!!
Date published: 2023-01-23
Rated 5 out of 5 by from Quick, easy and efficient I had a simple return this year and it took me only 8 minutes to file. Fast and all broken down into simply explained fields. This is my 7th year using Turbo tax. Thanks!
Date published: 2023-01-23
All TurboTax® Offerings Reviews - Page 2403