TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy Tax Return Walked me through every step. Made a difficult task easy for second year tax payer.
Date published: 2023-02-01
Rated 1 out of 5 by from no support bad support, generated wrong form and caused a lot of headache to correct
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax the HERO Any thing I was unsure about, all their drop down arrows and extra info squares clarified what I needed. Very appreciative!
Date published: 2023-02-01
Rated 1 out of 5 by from Not worth the price Absolutely not worth the price this company charges for "assisted premier". Their agents are rushed through calls and not able to walk through you specific situation. Complete waste of over $200.
Date published: 2023-02-01
Rated 1 out of 5 by from Cost to much for what you get Program is easy to follow. The pricing misleading. You need to be more upfront on all cost disappointed in cost for myself doing all the work
Date published: 2023-02-01
Rated 2 out of 5 by from Turbo Tax used to be good before. Not good. Why do you force people to have their deposit to MVB bank? I would have liked my funds to go to my Bank of America.
Date published: 2023-02-01
Rated 5 out of 5 by from 7 YEARS GOING STRONG All good things. It's fast and easy! Live help is ready for questions.
Date published: 2023-02-01
Rated 2 out of 5 by from Inflation Sucks I have been a Turbo Tax user for almost my whole adulthood. I understand taxes and income (theoretically) increase however the price to file is crazy high. Turbo Tax is also intense with asking you to upgrade but they NEVER give the option to downgrade. My taxes are not that difficult for me to understand and I have thought about going to Tax Act or another company to file however I try to keep my annual documents in one place. It is just easier for future tax years.
Date published: 2023-02-01
Rated 3 out of 5 by from Confused I thought the federal return was free and you pay for the state. I had a coupon for the prep on the federal but I guess that doesn't mean anything now.😞
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is amazing So easy and awesome easy too use but apps too connect to get advance is a bit hard
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2362
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy Tax Return Walked me through every step. Made a difficult task easy for second year tax payer.
Date published: 2023-02-01
Rated 1 out of 5 by from no support bad support, generated wrong form and caused a lot of headache to correct
Date published: 2023-02-01
Rated 5 out of 5 by from TurboTax the HERO Any thing I was unsure about, all their drop down arrows and extra info squares clarified what I needed. Very appreciative!
Date published: 2023-02-01
Rated 1 out of 5 by from Not worth the price Absolutely not worth the price this company charges for "assisted premier". Their agents are rushed through calls and not able to walk through you specific situation. Complete waste of over $200.
Date published: 2023-02-01
Rated 1 out of 5 by from Cost to much for what you get Program is easy to follow. The pricing misleading. You need to be more upfront on all cost disappointed in cost for myself doing all the work
Date published: 2023-02-01
Rated 2 out of 5 by from Turbo Tax used to be good before. Not good. Why do you force people to have their deposit to MVB bank? I would have liked my funds to go to my Bank of America.
Date published: 2023-02-01
Rated 5 out of 5 by from 7 YEARS GOING STRONG All good things. It's fast and easy! Live help is ready for questions.
Date published: 2023-02-01
Rated 2 out of 5 by from Inflation Sucks I have been a Turbo Tax user for almost my whole adulthood. I understand taxes and income (theoretically) increase however the price to file is crazy high. Turbo Tax is also intense with asking you to upgrade but they NEVER give the option to downgrade. My taxes are not that difficult for me to understand and I have thought about going to Tax Act or another company to file however I try to keep my annual documents in one place. It is just easier for future tax years.
Date published: 2023-02-01
Rated 3 out of 5 by from Confused I thought the federal return was free and you pay for the state. I had a coupon for the prep on the federal but I guess that doesn't mean anything now.😞
Date published: 2023-02-01
Rated 5 out of 5 by from Turbo tax is amazing So easy and awesome easy too use but apps too connect to get advance is a bit hard
Date published: 2023-02-01
All TurboTax® Offerings Reviews - Page 2362