TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
TCBaum from
Easy Tax Return
Walked me through every step. Made a difficult task easy for second year tax payer.
Date published: 2023-02-01
Rated 1 out of 5 by
MadAnth from
no support
bad support, generated wrong form and caused a lot of headache to correct
Date published: 2023-02-01
Rated 5 out of 5 by
RiaRoni55267 from
TurboTax the HERO
Any thing I was unsure about, all their drop down arrows and extra info squares clarified what I needed. Very appreciative!
Date published: 2023-02-01
Rated 1 out of 5 by
Kate2202 from
Not worth the price
Absolutely not worth the price this company charges for "assisted premier". Their agents are rushed through calls and not able to walk through you specific situation. Complete waste of over $200.
Date published: 2023-02-01
Rated 1 out of 5 by
Peakerjl from
Cost to much for what you get
Program is easy to follow. The pricing misleading. You need to be more upfront on all cost disappointed in cost for myself doing all the work
Date published: 2023-02-01
Rated 2 out of 5 by
David Opon from
Turbo Tax used to be good before.
Not good. Why do you force people to have their deposit to MVB bank? I would have liked my funds to go to my Bank of America.
Date published: 2023-02-01
Rated 5 out of 5 by
turbofan20223 from
7 YEARS GOING STRONG
All good things. It's fast and easy! Live help is ready for questions.
Date published: 2023-02-01
Rated 2 out of 5 by
Katiekay333 from
Inflation Sucks
I have been a Turbo Tax user for almost my whole adulthood. I understand taxes and income (theoretically) increase however the price to file is crazy high. Turbo Tax is also intense with asking you to upgrade but they NEVER give the option to downgrade. My taxes are not that difficult for me to understand and I have thought about going to Tax Act or another company to file however I try to keep my annual documents in one place. It is just easier for future tax years.
Date published: 2023-02-01
Rated 3 out of 5 by
Kderf from
Confused
I thought the federal return was free and you pay for the state. I had a coupon for the prep on the federal but I guess that doesn't mean anything now.😞
Date published: 2023-02-01
Rated 5 out of 5 by
Tarfl from
Turbo tax is amazing
So easy and awesome easy too use but apps too connect to get advance is a bit hard
All TurboTax® Offerings Reviews - Page 2362
Date published: 2023-02-01
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
TCBaum from
Easy Tax Return
Walked me through every step. Made a difficult task easy for second year tax payer.
Date published: 2023-02-01
Rated 1 out of 5 by
MadAnth from
no support
bad support, generated wrong form and caused a lot of headache to correct
Date published: 2023-02-01
Rated 5 out of 5 by
RiaRoni55267 from
TurboTax the HERO
Any thing I was unsure about, all their drop down arrows and extra info squares clarified what I needed. Very appreciative!
Date published: 2023-02-01
Rated 1 out of 5 by
Kate2202 from
Not worth the price
Absolutely not worth the price this company charges for "assisted premier". Their agents are rushed through calls and not able to walk through you specific situation. Complete waste of over $200.
Date published: 2023-02-01
Rated 1 out of 5 by
Peakerjl from
Cost to much for what you get
Program is easy to follow. The pricing misleading. You need to be more upfront on all cost disappointed in cost for myself doing all the work
Date published: 2023-02-01
Rated 2 out of 5 by
David Opon from
Turbo Tax used to be good before.
Not good. Why do you force people to have their deposit to MVB bank? I would have liked my funds to go to my Bank of America.
Date published: 2023-02-01
Rated 5 out of 5 by
turbofan20223 from
7 YEARS GOING STRONG
All good things. It's fast and easy! Live help is ready for questions.
Date published: 2023-02-01
Rated 2 out of 5 by
Katiekay333 from
Inflation Sucks
I have been a Turbo Tax user for almost my whole adulthood. I understand taxes and income (theoretically) increase however the price to file is crazy high. Turbo Tax is also intense with asking you to upgrade but they NEVER give the option to downgrade. My taxes are not that difficult for me to understand and I have thought about going to Tax Act or another company to file however I try to keep my annual documents in one place. It is just easier for future tax years.
Date published: 2023-02-01
Rated 3 out of 5 by
Kderf from
Confused
I thought the federal return was free and you pay for the state. I had a coupon for the prep on the federal but I guess that doesn't mean anything now.😞
Date published: 2023-02-01
Rated 5 out of 5 by
Tarfl from
Turbo tax is amazing
So easy and awesome easy too use but apps too connect to get advance is a bit hard
All TurboTax® Offerings Reviews - Page 2362
Date published: 2023-02-01