TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from 2020 Sch SE-S glitch is a nightmare! I spoke to 3 different TurboTax representatives on the phone and no one was able to fix the glitch. I spent enormous amounts of time doing something that should have been simple. I ended up finding the answer on Community Discussions (which is full of frustrated customers all troubleshooting the same issue).
Date published: 2021-02-27
Rated 5 out of 5 by from Could not have done it on my own The software has improved every year The best was Nate the live person who walked me through it every step of the way He was fantastic calm patient & without him I would have pulled my hair out
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and easy It was very user friendly. It took very little time to complete.
Date published: 2021-02-27
Rated 4 out of 5 by from simple This was simple to use. I have nothing else to say
Date published: 2021-02-27
Rated 5 out of 5 by from Love Turbo Tax Very kind, quick and knowledgeable representatives
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax made me feel comfortable doing taxes! We've previous filled our taxes with another agency and not only was it really expensive it made us feel like we knew less about what documentation we would need. Turbotax explains every step with printable documents and required paperwork lists.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Turbo Tax is a very detailed and easy to use piece of software. I have used it for 10 years.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is amazing I have used Turbo Tax now for MANY years, and have never once had an issue. It's a great way to learn how to do your own taxes and be able to file by yourself. Being a single parent with a full-time job I do not have much time. This takes little time and is easy with step-by-step guidance, and is always accurate.
Date published: 2021-02-27
Rated 5 out of 5 by from Wonderful experience! Turbotax is a great place to get your taxes done and safely! The live chat was phenomenal due to any questions I had filing my taxes and the client was an expert to resolving my issues.
Date published: 2021-02-27
Rated 5 out of 5 by from easy to use i have been using it for yrs and it has always been easy to use
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2314
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from 2020 Sch SE-S glitch is a nightmare! I spoke to 3 different TurboTax representatives on the phone and no one was able to fix the glitch. I spent enormous amounts of time doing something that should have been simple. I ended up finding the answer on Community Discussions (which is full of frustrated customers all troubleshooting the same issue).
Date published: 2021-02-27
Rated 5 out of 5 by from Could not have done it on my own The software has improved every year The best was Nate the live person who walked me through it every step of the way He was fantastic calm patient & without him I would have pulled my hair out
Date published: 2021-02-27
Rated 5 out of 5 by from Quick and easy It was very user friendly. It took very little time to complete.
Date published: 2021-02-27
Rated 4 out of 5 by from simple This was simple to use. I have nothing else to say
Date published: 2021-02-27
Rated 5 out of 5 by from Love Turbo Tax Very kind, quick and knowledgeable representatives
Date published: 2021-02-27
Rated 5 out of 5 by from Turbotax made me feel comfortable doing taxes! We've previous filled our taxes with another agency and not only was it really expensive it made us feel like we knew less about what documentation we would need. Turbotax explains every step with printable documents and required paperwork lists.
Date published: 2021-02-27
Rated 5 out of 5 by from Great Turbo Tax is a very detailed and easy to use piece of software. I have used it for 10 years.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is amazing I have used Turbo Tax now for MANY years, and have never once had an issue. It's a great way to learn how to do your own taxes and be able to file by yourself. Being a single parent with a full-time job I do not have much time. This takes little time and is easy with step-by-step guidance, and is always accurate.
Date published: 2021-02-27
Rated 5 out of 5 by from Wonderful experience! Turbotax is a great place to get your taxes done and safely! The live chat was phenomenal due to any questions I had filing my taxes and the client was an expert to resolving my issues.
Date published: 2021-02-27
Rated 5 out of 5 by from easy to use i have been using it for yrs and it has always been easy to use
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 2314