TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
jay1ne81 from
awesome
great experience. very easy, I recommend TurboTax.
Date published: 2023-01-24
Rated 5 out of 5 by
Z337 from
Awesome
Easy and fast experience. Will be using in future tax filing.
Date published: 2023-01-24
Rated 5 out of 5 by
Judith Blanco from
fast and easy
i have been using turbo tax for a couple years, I highly recommend it. Great price, and very friendly to use.
Date published: 2023-01-24
Rated 5 out of 5 by
Kimm0805 from
Loyal customer
Always loved turbo tax been using them for years and will continue.
Date published: 2023-01-24
Rated 4 out of 5 by
Rendeck23 from
Turbo tax is easy to use
Taxes have never been this easy according to my parents
Date published: 2023-01-24
Rated 2 out of 5 by
TayB29 from
Too overpriced
The extra and hidden fees are ridiculous and continue getting worse every year. I've used TT for the last 7 years, I don't think I will be using it again.
Date published: 2023-01-24
Rated 5 out of 5 by
AmberB87 from
I love using TurboTax
The program is so easy to use and I really appreciate all the attention to detail.
Date published: 2023-01-24
Rated 2 out of 5 by
mminn811 from
Just ok
My experience was underwhelming. The system/software is pretty glitchy and it froze over a dozen times while I was trying to file my taxes. Overall, it took me about 5 hours over the course of 2 days to file our taxes. We aren't that complicated, the website would just always reroute me to the very beginning of the process which means I "reviewed" my info about 30 times before actually being able to file. It's also expensive. Don't get me wrong- it's better than making an appointment and going to a tax office, but only slightly.
Date published: 2023-01-24
Rated 5 out of 5 by
Lissa98 from
Turbo tax is awesome :)
Live expert was extremely helpful! She was quick and convenient
Date published: 2023-01-24
Rated 1 out of 5 by
Nubzykins from
Horrible
The fact that I need to use a tax service not provided by the government is awful. This company is awful. Being charged almost 80 dollars just because I get student loans and need to include them in my taxes to make my return larger is absolute insanity
All TurboTax® Offerings Reviews - Page 2311
Date published: 2023-01-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
jay1ne81 from
awesome
great experience. very easy, I recommend TurboTax.
Date published: 2023-01-24
Rated 5 out of 5 by
Z337 from
Awesome
Easy and fast experience. Will be using in future tax filing.
Date published: 2023-01-24
Rated 5 out of 5 by
Judith Blanco from
fast and easy
i have been using turbo tax for a couple years, I highly recommend it. Great price, and very friendly to use.
Date published: 2023-01-24
Rated 5 out of 5 by
Kimm0805 from
Loyal customer
Always loved turbo tax been using them for years and will continue.
Date published: 2023-01-24
Rated 4 out of 5 by
Rendeck23 from
Turbo tax is easy to use
Taxes have never been this easy according to my parents
Date published: 2023-01-24
Rated 2 out of 5 by
TayB29 from
Too overpriced
The extra and hidden fees are ridiculous and continue getting worse every year. I've used TT for the last 7 years, I don't think I will be using it again.
Date published: 2023-01-24
Rated 5 out of 5 by
AmberB87 from
I love using TurboTax
The program is so easy to use and I really appreciate all the attention to detail.
Date published: 2023-01-24
Rated 2 out of 5 by
mminn811 from
Just ok
My experience was underwhelming. The system/software is pretty glitchy and it froze over a dozen times while I was trying to file my taxes. Overall, it took me about 5 hours over the course of 2 days to file our taxes. We aren't that complicated, the website would just always reroute me to the very beginning of the process which means I "reviewed" my info about 30 times before actually being able to file. It's also expensive. Don't get me wrong- it's better than making an appointment and going to a tax office, but only slightly.
Date published: 2023-01-24
Rated 5 out of 5 by
Lissa98 from
Turbo tax is awesome :)
Live expert was extremely helpful! She was quick and convenient
Date published: 2023-01-24
Rated 1 out of 5 by
Nubzykins from
Horrible
The fact that I need to use a tax service not provided by the government is awful. This company is awful. Being charged almost 80 dollars just because I get student loans and need to include them in my taxes to make my return larger is absolute insanity
All TurboTax® Offerings Reviews - Page 2311
Date published: 2023-01-24