TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from awesome great experience. very easy, I recommend TurboTax.
Date published: 2023-01-24
Rated 5 out of 5 by from Awesome Easy and fast experience. Will be using in future tax filing.
Date published: 2023-01-24
Rated 5 out of 5 by from fast and easy i have been using turbo tax for a couple years, I highly recommend it. Great price, and very friendly to use.
Date published: 2023-01-24
Rated 5 out of 5 by from Loyal customer Always loved turbo tax been using them for years and will continue.
Date published: 2023-01-24
Rated 4 out of 5 by from Turbo tax is easy to use Taxes have never been this easy according to my parents
Date published: 2023-01-24
Rated 2 out of 5 by from Too overpriced The extra and hidden fees are ridiculous and continue getting worse every year. I've used TT for the last 7 years, I don't think I will be using it again.
Date published: 2023-01-24
Rated 5 out of 5 by from I love using TurboTax The program is so easy to use and I really appreciate all the attention to detail.
Date published: 2023-01-24
Rated 2 out of 5 by from Just ok My experience was underwhelming. The system/software is pretty glitchy and it froze over a dozen times while I was trying to file my taxes. Overall, it took me about 5 hours over the course of 2 days to file our taxes. We aren't that complicated, the website would just always reroute me to the very beginning of the process which means I "reviewed" my info about 30 times before actually being able to file. It's also expensive. Don't get me wrong- it's better than making an appointment and going to a tax office, but only slightly.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo tax is awesome :) Live expert was extremely helpful! She was quick and convenient
Date published: 2023-01-24
Rated 1 out of 5 by from Horrible The fact that I need to use a tax service not provided by the government is awful. This company is awful. Being charged almost 80 dollars just because I get student loans and need to include them in my taxes to make my return larger is absolute insanity
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 2311
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from awesome great experience. very easy, I recommend TurboTax.
Date published: 2023-01-24
Rated 5 out of 5 by from Awesome Easy and fast experience. Will be using in future tax filing.
Date published: 2023-01-24
Rated 5 out of 5 by from fast and easy i have been using turbo tax for a couple years, I highly recommend it. Great price, and very friendly to use.
Date published: 2023-01-24
Rated 5 out of 5 by from Loyal customer Always loved turbo tax been using them for years and will continue.
Date published: 2023-01-24
Rated 4 out of 5 by from Turbo tax is easy to use Taxes have never been this easy according to my parents
Date published: 2023-01-24
Rated 2 out of 5 by from Too overpriced The extra and hidden fees are ridiculous and continue getting worse every year. I've used TT for the last 7 years, I don't think I will be using it again.
Date published: 2023-01-24
Rated 5 out of 5 by from I love using TurboTax The program is so easy to use and I really appreciate all the attention to detail.
Date published: 2023-01-24
Rated 2 out of 5 by from Just ok My experience was underwhelming. The system/software is pretty glitchy and it froze over a dozen times while I was trying to file my taxes. Overall, it took me about 5 hours over the course of 2 days to file our taxes. We aren't that complicated, the website would just always reroute me to the very beginning of the process which means I "reviewed" my info about 30 times before actually being able to file. It's also expensive. Don't get me wrong- it's better than making an appointment and going to a tax office, but only slightly.
Date published: 2023-01-24
Rated 5 out of 5 by from Turbo tax is awesome :) Live expert was extremely helpful! She was quick and convenient
Date published: 2023-01-24
Rated 1 out of 5 by from Horrible The fact that I need to use a tax service not provided by the government is awful. This company is awful. Being charged almost 80 dollars just because I get student loans and need to include them in my taxes to make my return larger is absolute insanity
Date published: 2023-01-24
All TurboTax® Offerings Reviews - Page 2311