TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easy to use Easy to use, very self-explanatory, can see your refund/balance owed as you complete each step of your return
Date published: 2021-02-28
Rated 3 out of 5 by from Double check TurboTax this year I have used TurboTax for several years. This year, after completing federal info and review I proceeded to state. I have done this in the past with no problem. After doing state, which essentially amounted to review, my federal taxes changed from refund to owing, about a $200 swing. It also suggested reviewing federal again for more info, proceeding to ask several questions about my age in regards to retirement income. I am not old enough and do not receive, but my husband does and is of age. I went back to federal income and all of his pension money had been switched to me and his pension showed none received. I re-typed all of his info in and deleted the form showing me receiving retirement income. Also, I noticed our state refund from 2019 was counted twice, making income appear higher. I had to correct this. I then reviewed and submitted without problem. Just be sure your federal does not change if you also do your state and if it does, review the info.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to Use Turbo Tax was easy to use and complete my return. Forth year of using the tool and cost far less than a CPA.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast, easy, and professional This is my first time filing taxes and I’m very pleased with my experience. I will do this again!
Date published: 2021-02-28
Rated 5 out of 5 by from Great program!! Crystal assisted me today in my tax return preparation. I found her to be very pleasant and knowledgeable.
Date published: 2021-02-28
Rated 5 out of 5 by from AWSOME VERY HELPFUL WITH YOUR QUESTIONS VERY FAST PROCESS EXCELLENT GUIDANCE
Date published: 2021-02-28
Rated 4 out of 5 by from it was a little bit difficult this year I moved from one state to the next, and the instructions on how to file for that were not easy to follow.
Date published: 2021-02-28
Rated 5 out of 5 by from Superb Couldn't be easier to file taxes, but knowing TurboTax, they'll find a way to make it even easier next year! Best product!
Date published: 2021-02-28
Rated 5 out of 5 by from Love it! Have been able to do it for several years Didn't have to but would have been really nice if I had needed to. Turbo Tax is fairly easy as long as you actually read the instructions
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is amazing! The simplicity, security & comfort eliminated any unnecessary stress with filing annual taxes. Thank you!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2311
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy to use Easy to use, very self-explanatory, can see your refund/balance owed as you complete each step of your return
Date published: 2021-02-28
Rated 3 out of 5 by from Double check TurboTax this year I have used TurboTax for several years. This year, after completing federal info and review I proceeded to state. I have done this in the past with no problem. After doing state, which essentially amounted to review, my federal taxes changed from refund to owing, about a $200 swing. It also suggested reviewing federal again for more info, proceeding to ask several questions about my age in regards to retirement income. I am not old enough and do not receive, but my husband does and is of age. I went back to federal income and all of his pension money had been switched to me and his pension showed none received. I re-typed all of his info in and deleted the form showing me receiving retirement income. Also, I noticed our state refund from 2019 was counted twice, making income appear higher. I had to correct this. I then reviewed and submitted without problem. Just be sure your federal does not change if you also do your state and if it does, review the info.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to Use Turbo Tax was easy to use and complete my return. Forth year of using the tool and cost far less than a CPA.
Date published: 2021-02-28
Rated 5 out of 5 by from Fast, easy, and professional This is my first time filing taxes and I’m very pleased with my experience. I will do this again!
Date published: 2021-02-28
Rated 5 out of 5 by from Great program!! Crystal assisted me today in my tax return preparation. I found her to be very pleasant and knowledgeable.
Date published: 2021-02-28
Rated 5 out of 5 by from AWSOME VERY HELPFUL WITH YOUR QUESTIONS VERY FAST PROCESS EXCELLENT GUIDANCE
Date published: 2021-02-28
Rated 4 out of 5 by from it was a little bit difficult this year I moved from one state to the next, and the instructions on how to file for that were not easy to follow.
Date published: 2021-02-28
Rated 5 out of 5 by from Superb Couldn't be easier to file taxes, but knowing TurboTax, they'll find a way to make it even easier next year! Best product!
Date published: 2021-02-28
Rated 5 out of 5 by from Love it! Have been able to do it for several years Didn't have to but would have been really nice if I had needed to. Turbo Tax is fairly easy as long as you actually read the instructions
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is amazing! The simplicity, security & comfort eliminated any unnecessary stress with filing annual taxes. Thank you!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2311