TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Multi efficient way to file taxes My fourth year!! last year I engaged with a customer service staff member who was excellent but this year I was able to do it all solo with the ease of TurboTax Online FREE Edition!!!!!!
Date published: 2023-01-26
Rated 5 out of 5 by from Great place to do your own taxes free. They helped me save the 300 dollars I use to pay hr block.
Date published: 2023-01-26
Rated 5 out of 5 by from TURBO IS THE WAY TO GO!!! I have been using turbo tax ever since I started filing taxes, and would you know I am always satisfied. Though this years live help was not as good as last years, I know that I got what I paid for.
Date published: 2023-01-26
Rated 5 out of 5 by from SO EASY! Easy to navigate and I feel confident they’ve helped get my maximum return
Date published: 2023-01-26
Rated 5 out of 5 by from Will always use TurboTax We have used TurboTax for several years and have never had a single issue! Great service!!
Date published: 2023-01-26
Rated 4 out of 5 by from Great Was great quick and easy thank you for a good first time experience
Date published: 2023-01-26
Rated 1 out of 5 by from its ok I paid for turbo delux which I thought covers processing fees. But apparently when you have the fees taking out of your refund. Turbo Tax charge an additional fee for processing. Even if you just paid extra to upgrade to delux. but if you pay with a credit or debit card you won't get charged that extra fee which makes no sense. Stop over charging people. What is the point of paying for an upgrade? /
Date published: 2023-01-26
Rated 1 out of 5 by from TurboTax is getting greedy I have used TurboTax every single year that I have filed taxes since I turned 18. Everything worked smooth and easy like normal. But $40 just to pay with my refund ? What is that? I had to get the deluxe edition so it cost me $80 to use your service. Of course you don't mention anything about paying with your refund costing anything until the very last page before you submit the darn thing. I will be looking at other options next year. I think your service works flawlessly, but I cannot afford these ridiculous fees.
Date published: 2023-01-26
Rated 5 out of 5 by from I love it I always get good results. And i really recommed it
Date published: 2023-01-26
Rated 5 out of 5 by from good good product that i have used for years....simple and easy to efile
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 2304
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Multi efficient way to file taxes My fourth year!! last year I engaged with a customer service staff member who was excellent but this year I was able to do it all solo with the ease of TurboTax Online FREE Edition!!!!!!
Date published: 2023-01-26
Rated 5 out of 5 by from Great place to do your own taxes free. They helped me save the 300 dollars I use to pay hr block.
Date published: 2023-01-26
Rated 5 out of 5 by from TURBO IS THE WAY TO GO!!! I have been using turbo tax ever since I started filing taxes, and would you know I am always satisfied. Though this years live help was not as good as last years, I know that I got what I paid for.
Date published: 2023-01-26
Rated 5 out of 5 by from SO EASY! Easy to navigate and I feel confident they’ve helped get my maximum return
Date published: 2023-01-26
Rated 5 out of 5 by from Will always use TurboTax We have used TurboTax for several years and have never had a single issue! Great service!!
Date published: 2023-01-26
Rated 4 out of 5 by from Great Was great quick and easy thank you for a good first time experience
Date published: 2023-01-26
Rated 1 out of 5 by from its ok I paid for turbo delux which I thought covers processing fees. But apparently when you have the fees taking out of your refund. Turbo Tax charge an additional fee for processing. Even if you just paid extra to upgrade to delux. but if you pay with a credit or debit card you won't get charged that extra fee which makes no sense. Stop over charging people. What is the point of paying for an upgrade? /
Date published: 2023-01-26
Rated 1 out of 5 by from TurboTax is getting greedy I have used TurboTax every single year that I have filed taxes since I turned 18. Everything worked smooth and easy like normal. But $40 just to pay with my refund ? What is that? I had to get the deluxe edition so it cost me $80 to use your service. Of course you don't mention anything about paying with your refund costing anything until the very last page before you submit the darn thing. I will be looking at other options next year. I think your service works flawlessly, but I cannot afford these ridiculous fees.
Date published: 2023-01-26
Rated 5 out of 5 by from I love it I always get good results. And i really recommed it
Date published: 2023-01-26
Rated 5 out of 5 by from good good product that i have used for years....simple and easy to efile
Date published: 2023-01-26
All TurboTax® Offerings Reviews - Page 2304