TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Never use TurboTax again.... I paid 119.00 plus tax for my filing and my parents, for the same filing, only paid 89.00 plus tax. Also, I have to mail forms in to the IRS, though my parents did NOT have to mail forms. I had to jump through numerous hoops to prove my identity....though I had my username, password, and a code sent to me via text. I had to provide my AGI.....again, my parents did NOT have to provide last year's AGI.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is great It's quick and easy to use, and I am definitely using this next year.
Date published: 2023-04-17
Rated 4 out of 5 by from Great Software, the constant upsell is annoing I love using turbo tax. It's easy, you can import a lot of info, and I would not trade it for another online tax preparation. But the constant up-sell, and it is done in a such a way that it tries to trick you into buying things its just obnoxious. Get more input from your product developers, and less from your marketing people.
Date published: 2023-04-17
Rated 1 out of 5 by from Forced me to upgrade to most expensive service I was finished with my taxes, when I went to finalize taxes, I was forced to upgrade from mid level price/service to their max level price structure- ALL I had was a W2- the "live chat" is awful and after 20 minutes of waiting I was connected. Then the agent asked me to hold for a moment. This moment turned into 15 minutes with still no response. To boot, every time me or the agent entered anything in the chat box, it went all the way back to the top of the chat, super irritating all around-
Date published: 2023-04-17
Rated 5 out of 5 by from is easy and best way to get ur max return its fast easy and helps u get ur max returns every single time
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax makes it easy to file ... Again! I have an older MacBook Pro and cannot upgrade to the required iOS so i used the online version to file. Operated seamlessly and this was a great experience overall.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy & Fast I've bee using this software for approx 10 years. Very satisfied client.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Excellent I like I use Turbo Tax many years and I like it because it's easy and clear steps to follow and finish my tax returns
Date published: 2023-04-17
Rated 5 out of 5 by from I love Turbo Tax Easy to use, easy to understand and very helpful for me.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome and easy to use Enjoyed using Turbo Tax. it was so easy and I got a refund from my state.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2194
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Never use TurboTax again.... I paid 119.00 plus tax for my filing and my parents, for the same filing, only paid 89.00 plus tax. Also, I have to mail forms in to the IRS, though my parents did NOT have to mail forms. I had to jump through numerous hoops to prove my identity....though I had my username, password, and a code sent to me via text. I had to provide my AGI.....again, my parents did NOT have to provide last year's AGI.
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax is great It's quick and easy to use, and I am definitely using this next year.
Date published: 2023-04-17
Rated 4 out of 5 by from Great Software, the constant upsell is annoing I love using turbo tax. It's easy, you can import a lot of info, and I would not trade it for another online tax preparation. But the constant up-sell, and it is done in a such a way that it tries to trick you into buying things its just obnoxious. Get more input from your product developers, and less from your marketing people.
Date published: 2023-04-17
Rated 1 out of 5 by from Forced me to upgrade to most expensive service I was finished with my taxes, when I went to finalize taxes, I was forced to upgrade from mid level price/service to their max level price structure- ALL I had was a W2- the "live chat" is awful and after 20 minutes of waiting I was connected. Then the agent asked me to hold for a moment. This moment turned into 15 minutes with still no response. To boot, every time me or the agent entered anything in the chat box, it went all the way back to the top of the chat, super irritating all around-
Date published: 2023-04-17
Rated 5 out of 5 by from is easy and best way to get ur max return its fast easy and helps u get ur max returns every single time
Date published: 2023-04-17
Rated 5 out of 5 by from TurboTax makes it easy to file ... Again! I have an older MacBook Pro and cannot upgrade to the required iOS so i used the online version to file. Operated seamlessly and this was a great experience overall.
Date published: 2023-04-17
Rated 5 out of 5 by from Easy & Fast I've bee using this software for approx 10 years. Very satisfied client.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo Tax is Excellent I like I use Turbo Tax many years and I like it because it's easy and clear steps to follow and finish my tax returns
Date published: 2023-04-17
Rated 5 out of 5 by from I love Turbo Tax Easy to use, easy to understand and very helpful for me.
Date published: 2023-04-17
Rated 5 out of 5 by from Turbo tax is awesome and easy to use Enjoyed using Turbo Tax. it was so easy and I got a refund from my state.
Date published: 2023-04-17
All TurboTax® Offerings Reviews - Page 2194