TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is Excellent! This is my 5th year using TurboTax. It's quick and easy. That's why I always choose them!
Date published: 2021-02-26
Rated 5 out of 5 by from Great Website! It was very fast and free. I was able to take a break and come back to it as well !
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Great Only thing that is difficult is signing in. Too many choices for TurboTax when a search is made to sign in.
Date published: 2021-02-26
Rated 3 out of 5 by from Glitchy this year This year we had to remove financial institutions and daycare center that we had on last year's return. At the review stages errors were thrown because those banks and the daycare were left behind from the software. The interest, etc from the new bank was merged with the old bank name and the new bank worksheet was blank. The same issue occurred with daycare. The daycare expense was put with the daycare center that I deleted and nothing was down for the new daycare. I was able to resolve this with a call from customer service. But annoying and made me feel like I needed to pay for Max this year.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax was so easy! We usually use a CPA, but are a simple household, so Turbo tax saved us that CPA Fee. And everything was explained so it was clear and concise.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use. Very intuitive to follow the tax preparation from beginning to completion.
Date published: 2021-02-26
Rated 5 out of 5 by from EASY TO DO TAXES AND HELPFUL GUIDE EASY TO DO TAXES AND HELPFUL GUIDE THAT HELPS ALONG THE WAY
Date published: 2021-02-26
Rated 3 out of 5 by from Thank you TurboTax It was good. Costumer service was good and helpful.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is the way to go I have used Turbo Tax for many years and has always been fairly easy
Date published: 2021-02-26
Rated 4 out of 5 by from Like it Usually cheap but this year they charged me $120 because i had one college loan- id not like this at all. used to be better
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2192
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Excellent! This is my 5th year using TurboTax. It's quick and easy. That's why I always choose them!
Date published: 2021-02-26
Rated 5 out of 5 by from Great Website! It was very fast and free. I was able to take a break and come back to it as well !
Date published: 2021-02-26
Rated 5 out of 5 by from TurboTax is Great Only thing that is difficult is signing in. Too many choices for TurboTax when a search is made to sign in.
Date published: 2021-02-26
Rated 3 out of 5 by from Glitchy this year This year we had to remove financial institutions and daycare center that we had on last year's return. At the review stages errors were thrown because those banks and the daycare were left behind from the software. The interest, etc from the new bank was merged with the old bank name and the new bank worksheet was blank. The same issue occurred with daycare. The daycare expense was put with the daycare center that I deleted and nothing was down for the new daycare. I was able to resolve this with a call from customer service. But annoying and made me feel like I needed to pay for Max this year.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax was so easy! We usually use a CPA, but are a simple household, so Turbo tax saved us that CPA Fee. And everything was explained so it was clear and concise.
Date published: 2021-02-26
Rated 5 out of 5 by from Easy to use. Very intuitive to follow the tax preparation from beginning to completion.
Date published: 2021-02-26
Rated 5 out of 5 by from EASY TO DO TAXES AND HELPFUL GUIDE EASY TO DO TAXES AND HELPFUL GUIDE THAT HELPS ALONG THE WAY
Date published: 2021-02-26
Rated 3 out of 5 by from Thank you TurboTax It was good. Costumer service was good and helpful.
Date published: 2021-02-26
Rated 5 out of 5 by from Turbo Tax is the way to go I have used Turbo Tax for many years and has always been fairly easy
Date published: 2021-02-26
Rated 4 out of 5 by from Like it Usually cheap but this year they charged me $120 because i had one college loan- id not like this at all. used to be better
Date published: 2021-02-26
All TurboTax® Offerings Reviews - Page 2192