TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Yall let me get robbed for my stimulus I did my taxes with turbo tax last year and it went great. I received my first stimulus payment on my turbo card. My card was drained of all my money ans after contacting your compant inwas infornes it was not your responsiblity or fault.
Date published: 2021-02-28
Rated 2 out of 5 by from Not sure about this year I have been filing with TurboTax since I was able to file (over 10 years) and I have never had any real issues. This year was different. First issue: They wanted to charge me for something that I accidently chose early on in the process and the only way to delete was to start over completely. Second: they kept trying to add an employer that I told them I no longer worked for. So both times I had to file (since they didn't let me delete a tax product,) I had to delete the previous employer and add my W-2 info for my actual current employer by hand all over again. It was very frustrating. Not sure what happened this year but it has made me reconsider filing with them again. I was literally fussing at my computer. Taxes are already frustrating as they are.
Date published: 2021-02-28
Rated 5 out of 5 by from Great and Easy to Use Helps us organize and do our taxes in a very simple to follow way.
Date published: 2021-02-28
Rated 4 out of 5 by from First time First time doing it through turbo tax, it was super easy, but will not update you if your taxes are rejected, other than that it was a very quick experience.
Date published: 2021-02-28
Rated 5 out of 5 by from Very Easy! No time at all to complete! Very much recommended!
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome experience Fast service. Efficient filing. Did both state and federal efile for free.
Date published: 2021-02-28
Rated 4 out of 5 by from Great, except for returning to Standard deductions Once I looked at itemizing, it wouldn't return to Standard deductions
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use The software was user friendly and easy to use!!!!
Date published: 2021-02-28
Rated 5 out of 5 by from So simple Love the ease of filing with the step-by-step instructions. Thank youTurbo Tax!!
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience! It was very nice to be reminded to start my return early. The e-mails sent every week were helpful to keep me on track. Turbotax just makes it really easy to get ahead of the game and finish at your own pace. Everything, while filing, was very straight forward. Thank you Turbotax for making this process simple! It goes a long way!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2190
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Yall let me get robbed for my stimulus I did my taxes with turbo tax last year and it went great. I received my first stimulus payment on my turbo card. My card was drained of all my money ans after contacting your compant inwas infornes it was not your responsiblity or fault.
Date published: 2021-02-28
Rated 2 out of 5 by from Not sure about this year I have been filing with TurboTax since I was able to file (over 10 years) and I have never had any real issues. This year was different. First issue: They wanted to charge me for something that I accidently chose early on in the process and the only way to delete was to start over completely. Second: they kept trying to add an employer that I told them I no longer worked for. So both times I had to file (since they didn't let me delete a tax product,) I had to delete the previous employer and add my W-2 info for my actual current employer by hand all over again. It was very frustrating. Not sure what happened this year but it has made me reconsider filing with them again. I was literally fussing at my computer. Taxes are already frustrating as they are.
Date published: 2021-02-28
Rated 5 out of 5 by from Great and Easy to Use Helps us organize and do our taxes in a very simple to follow way.
Date published: 2021-02-28
Rated 4 out of 5 by from First time First time doing it through turbo tax, it was super easy, but will not update you if your taxes are rejected, other than that it was a very quick experience.
Date published: 2021-02-28
Rated 5 out of 5 by from Very Easy! No time at all to complete! Very much recommended!
Date published: 2021-02-28
Rated 5 out of 5 by from Awesome experience Fast service. Efficient filing. Did both state and federal efile for free.
Date published: 2021-02-28
Rated 4 out of 5 by from Great, except for returning to Standard deductions Once I looked at itemizing, it wouldn't return to Standard deductions
Date published: 2021-02-28
Rated 5 out of 5 by from Easy to use The software was user friendly and easy to use!!!!
Date published: 2021-02-28
Rated 5 out of 5 by from So simple Love the ease of filing with the step-by-step instructions. Thank youTurbo Tax!!
Date published: 2021-02-28
Rated 5 out of 5 by from Great Experience! It was very nice to be reminded to start my return early. The e-mails sent every week were helpful to keep me on track. Turbotax just makes it really easy to get ahead of the game and finish at your own pace. Everything, while filing, was very straight forward. Thank you Turbotax for making this process simple! It goes a long way!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2190