TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Wouldn't let me downgrade from the premium service I was forced to pay $70 instead of the $40 because it wouldn't let me downgrade premium services
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax Comes Through Again! Enjoy the ease of TurboTax. However, I find one of my state returns (NY) which is always filed through TurboTax not transferable online. As a result, I continually have to re-enter the information from last year's return. It's the only thing that slows down the filing. Otherwise, I'm very pleased with TurboTax!
Date published: 2021-02-28
Rated 4 out of 5 by from Great for Federal Taxes! Turbo Tax is great for Federal taxes, but TT seems to make it difficult to file State by US mail, vs charging the $20 for efile. When no State Taxes are due, or there's no refund, I don't want to spend money to efile. I wish it were easier to separate the filing methods between state and federal. Eventually found a way to do it, but TT did not make it easy.
Date published: 2021-02-28
Rated 1 out of 5 by from Charging students to file! Last year (2020) I don't remember having to pay to file as a student, now you have to upgrade to deluxe for tuition tax credits.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is more can awesome! I have used Turbotax for decades. easy to use , accurate, and helpful.
Date published: 2021-02-28
Rated 4 out of 5 by from First Time Usser Good, thorough walk thru. Would like more information on Student Loan deductions.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Amazing I have used Turbo Tax for 8 years solid and love it!!!
Date published: 2021-02-28
Rated 5 out of 5 by from The only way to prepare and file your taxes. We think you would be foolish to try to do this yourself. Not only is it faster and simpler, but Turbo Tax helps you find all of the tax credits you are entitled to every time.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy Very easy to file and on line chat was very helpful
Date published: 2021-02-28
Rated 5 out of 5 by from WONDERFUL, EASY EXPERIENCE! TurboTax is very user friendly and efficient. I will continue to use every year!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2117
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Wouldn't let me downgrade from the premium service I was forced to pay $70 instead of the $40 because it wouldn't let me downgrade premium services
Date published: 2021-02-28
Rated 4 out of 5 by from TurboTax Comes Through Again! Enjoy the ease of TurboTax. However, I find one of my state returns (NY) which is always filed through TurboTax not transferable online. As a result, I continually have to re-enter the information from last year's return. It's the only thing that slows down the filing. Otherwise, I'm very pleased with TurboTax!
Date published: 2021-02-28
Rated 4 out of 5 by from Great for Federal Taxes! Turbo Tax is great for Federal taxes, but TT seems to make it difficult to file State by US mail, vs charging the $20 for efile. When no State Taxes are due, or there's no refund, I don't want to spend money to efile. I wish it were easier to separate the filing methods between state and federal. Eventually found a way to do it, but TT did not make it easy.
Date published: 2021-02-28
Rated 1 out of 5 by from Charging students to file! Last year (2020) I don't remember having to pay to file as a student, now you have to upgrade to deluxe for tuition tax credits.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is more can awesome! I have used Turbotax for decades. easy to use , accurate, and helpful.
Date published: 2021-02-28
Rated 4 out of 5 by from First Time Usser Good, thorough walk thru. Would like more information on Student Loan deductions.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax is Amazing I have used Turbo Tax for 8 years solid and love it!!!
Date published: 2021-02-28
Rated 5 out of 5 by from The only way to prepare and file your taxes. We think you would be foolish to try to do this yourself. Not only is it faster and simpler, but Turbo Tax helps you find all of the tax credits you are entitled to every time.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy Very easy to file and on line chat was very helpful
Date published: 2021-02-28
Rated 5 out of 5 by from WONDERFUL, EASY EXPERIENCE! TurboTax is very user friendly and efficient. I will continue to use every year!
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 2117