TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Nice process Turbo Tax walks you through the process very well. I have used it for years. I do not like the payment process though as it can get you with extra payments if you are not careful. This year I almost got caught with an extra $40.00 to e-file taking it out of my federal money on top of the already $40 for Federal and $40 for State--final bill would have been $120!! Paid with credit card instead. Be careful!
Date published: 2021-02-20
Rated 1 out of 5 by from this year they charge you 40 extra to pay tt with I find it very sneaky and expensive for you all to add an additional 40 dollar fee to pay for turbo tax out of our taxes example i paid 90 dollars and 50 dollars chose to deduct out of my federal taxes and you charge another 40 to do that.....this will be ladt year i use turbo tax
Date published: 2021-02-20
Rated 4 out of 5 by from Problems with old info not wanting to delete I kept having problems with the program pulling in old information.
Date published: 2021-02-20
Rated 3 out of 5 by from It works, but it is not straightforward Overall use was simple, but I got the same error multiple times before filing and it was not clear where I would go to make the correction. After about 30 minutes of frustration, the return finally was filed.
Date published: 2021-02-20
Rated 5 out of 5 by from great it was great it was super simple and easy to file my taxes
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Easy It was easy to use and informative. I have had a really great experience.
Date published: 2021-02-20
Rated 5 out of 5 by from turbo experience easy to do with the option to ask for help any step of the way , will be doing my taxes every year if i have the option and this service continues .. ill be recommending this service to my family and friends because it was easy and stress free to have my taxes done by myself .
Date published: 2021-02-20
Rated 5 out of 5 by from First time user Pretty easy to use. If you're confused about anything, the help popups are very imformative.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is simple and clean. Wonderful system. I like how the Feds made things easier this year.Turbo Tax guides you through every step of the process. You can log out or back up to check things as many times as you wish.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is awesome! Everything worked as expected and if i had a question about anything everything was at my fingertips to give me the answer.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2110
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Nice process Turbo Tax walks you through the process very well. I have used it for years. I do not like the payment process though as it can get you with extra payments if you are not careful. This year I almost got caught with an extra $40.00 to e-file taking it out of my federal money on top of the already $40 for Federal and $40 for State--final bill would have been $120!! Paid with credit card instead. Be careful!
Date published: 2021-02-20
Rated 1 out of 5 by from this year they charge you 40 extra to pay tt with I find it very sneaky and expensive for you all to add an additional 40 dollar fee to pay for turbo tax out of our taxes example i paid 90 dollars and 50 dollars chose to deduct out of my federal taxes and you charge another 40 to do that.....this will be ladt year i use turbo tax
Date published: 2021-02-20
Rated 4 out of 5 by from Problems with old info not wanting to delete I kept having problems with the program pulling in old information.
Date published: 2021-02-20
Rated 3 out of 5 by from It works, but it is not straightforward Overall use was simple, but I got the same error multiple times before filing and it was not clear where I would go to make the correction. After about 30 minutes of frustration, the return finally was filed.
Date published: 2021-02-20
Rated 5 out of 5 by from great it was great it was super simple and easy to file my taxes
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is Easy It was easy to use and informative. I have had a really great experience.
Date published: 2021-02-20
Rated 5 out of 5 by from turbo experience easy to do with the option to ask for help any step of the way , will be doing my taxes every year if i have the option and this service continues .. ill be recommending this service to my family and friends because it was easy and stress free to have my taxes done by myself .
Date published: 2021-02-20
Rated 5 out of 5 by from First time user Pretty easy to use. If you're confused about anything, the help popups are very imformative.
Date published: 2021-02-20
Rated 5 out of 5 by from Turbo Tax is simple and clean. Wonderful system. I like how the Feds made things easier this year.Turbo Tax guides you through every step of the process. You can log out or back up to check things as many times as you wish.
Date published: 2021-02-20
Rated 5 out of 5 by from TurboTax is awesome! Everything worked as expected and if i had a question about anything everything was at my fingertips to give me the answer.
Date published: 2021-02-20
All TurboTax® Offerings Reviews - Page 2110