TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from Shouldn't charge as much when return is so low I normally like the service, but when a return is so low, basically you take most of the proceeds and it should be rated more based on how much you are receiving instead of taking my entire return. Thanks for filing though, but it looks like I may need to shop around for what is best for me and my family when it comes to filing
Date published: 2021-02-24
Rated 5 out of 5 by from It was easy fast and helpful Loved the Virtual help I would definitely go through Turbo tax again.
Date published: 2021-02-24
Rated 4 out of 5 by from Great and very helpful It was the first time filing taxes and they were wonderful they walk me through the steps answered all my questions and would even call me to make sure I understood everything wonderful people
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax helps do everything free My experience with turbo tax has been easy and very understanding
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome They are very user friendly! They basically walk you through step by step!
Date published: 2021-02-24
Rated 4 out of 5 by from was ok Don't like how they give you hidden fees at the end
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome! It was fast and easy to prepare! Prepare my own taxes with ease!
Date published: 2021-02-24
Rated 3 out of 5 by from Bummed out. For the past six years I've used Turbo Tax for filing. It used to be free. They made you do some more work for it to be free (typing in all of your information over again, etc.), but still worthwhile for a broke student. This year they got me for $89, as I had to file a 1099 and now they are charging for state taxes. I really enjoyed the reliability of Turbotax year after year. I will be looking elsewhere next spring :(
Date published: 2021-02-24
Rated 5 out of 5 by from its great real easy to use i love how turbo tax saves everything and is fast and easy to use
Date published: 2021-02-24
Rated 5 out of 5 by from PRETTY EASY NERVOUS ABOUT FILING ON MY OWN FOR THE FIRST TIME BUT IT WAS PRETTY EASY. I HAVE A COUPLE OF FRIENDS THAT ARE EXPERINCED AND THEY HELPED WHEN I HAD A QUESTION. I FEEL CONFIDENT THAT I ENTERED EVERYTHING CORRECTLY.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 2043
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Shouldn't charge as much when return is so low I normally like the service, but when a return is so low, basically you take most of the proceeds and it should be rated more based on how much you are receiving instead of taking my entire return. Thanks for filing though, but it looks like I may need to shop around for what is best for me and my family when it comes to filing
Date published: 2021-02-24
Rated 5 out of 5 by from It was easy fast and helpful Loved the Virtual help I would definitely go through Turbo tax again.
Date published: 2021-02-24
Rated 4 out of 5 by from Great and very helpful It was the first time filing taxes and they were wonderful they walk me through the steps answered all my questions and would even call me to make sure I understood everything wonderful people
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax helps do everything free My experience with turbo tax has been easy and very understanding
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is awesome They are very user friendly! They basically walk you through step by step!
Date published: 2021-02-24
Rated 4 out of 5 by from was ok Don't like how they give you hidden fees at the end
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome! It was fast and easy to prepare! Prepare my own taxes with ease!
Date published: 2021-02-24
Rated 3 out of 5 by from Bummed out. For the past six years I've used Turbo Tax for filing. It used to be free. They made you do some more work for it to be free (typing in all of your information over again, etc.), but still worthwhile for a broke student. This year they got me for $89, as I had to file a 1099 and now they are charging for state taxes. I really enjoyed the reliability of Turbotax year after year. I will be looking elsewhere next spring :(
Date published: 2021-02-24
Rated 5 out of 5 by from its great real easy to use i love how turbo tax saves everything and is fast and easy to use
Date published: 2021-02-24
Rated 5 out of 5 by from PRETTY EASY NERVOUS ABOUT FILING ON MY OWN FOR THE FIRST TIME BUT IT WAS PRETTY EASY. I HAVE A COUPLE OF FRIENDS THAT ARE EXPERINCED AND THEY HELPED WHEN I HAD A QUESTION. I FEEL CONFIDENT THAT I ENTERED EVERYTHING CORRECTLY.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 2043