TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by
AEAM2022 from
2022 Tax Return
Paid for the deluxe edition for $49 and selected to "Pay with my refund" option, but it does not disclose the additional $39 fee for selecting to pay with the refund until finalizing the return.
Date published: 2023-01-29
Rated 4 out of 5 by
Naima99 from
Turbo Tax Does the Job Just Fine for Us
I usually can whiz through the tax program just fine. This time I got confused about something, so I used the live CPA feature. He was patient and knowledgeable when he was helping me. He resolved my issue quickly. I will continue to use Turbo Tax in the future.
Date published: 2023-01-29
Rated 5 out of 5 by
Cash m from
Turbo tax is awesome
They made very easy for me to complete my taxes I them.
Date published: 2023-01-29
Rated 5 out of 5 by
Smitty55124 from
Long Time Customer
My returns use to be complicated years ago with rental property, two homes etc. Life is much less complicated now and Turbo has always led the way to making tax season easy for us!
Date published: 2023-01-29
Rated 5 out of 5 by
Mildred59 from
Great in pacifying what I need
Very good at correcting when you have to change something on your information
Date published: 2023-01-29
Rated 4 out of 5 by
RANDOMHUMAN from
VERY EASY
MOST PROMTS WERE VERY HELPFUL AND INTUITIVE, VERY EASY TO FILE.
Date published: 2023-01-29
Rated 5 out of 5 by
Cody30717 from
Easy Everytime
Always a smooth process with zero hiccups along the way. Very helpful, never obtrusive, and super clear with what's going on at all times. I've used this product multiple times over the years and have never had an issue once.
Date published: 2023-01-29
Rated 4 out of 5 by
zc2012 from
Easy to use
This is my first time using Turbo Tax to do my own taxes. You can best believe I will be doing them myself each year from now on.
Date published: 2023-01-29
Rated 5 out of 5 by
Isra3lite from
Always fun, as long as I get a refund though...
This year, I got all of my employer tax forms early and many were digital, making the usually collecting and collating easier. Last year, ended up paying taxes, so not as fun, but Turbo Tax always makes the process easy and fun, even if I owe more than I had deducted.
Date published: 2023-01-29
Rated 5 out of 5 by
MEG870 from
7th year in a row
TurboTax is incredibly easy to use from first time beginners to the tax pro. I have used TurboTax for the last seven years and am amazed every year with how easy the site is to navigate and how quickly it can be filed.
All TurboTax® Offerings Reviews - Page 1993
Date published: 2023-01-29
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
AEAM2022 from
2022 Tax Return
Paid for the deluxe edition for $49 and selected to "Pay with my refund" option, but it does not disclose the additional $39 fee for selecting to pay with the refund until finalizing the return.
Date published: 2023-01-29
Rated 4 out of 5 by
Naima99 from
Turbo Tax Does the Job Just Fine for Us
I usually can whiz through the tax program just fine. This time I got confused about something, so I used the live CPA feature. He was patient and knowledgeable when he was helping me. He resolved my issue quickly. I will continue to use Turbo Tax in the future.
Date published: 2023-01-29
Rated 5 out of 5 by
Cash m from
Turbo tax is awesome
They made very easy for me to complete my taxes I them.
Date published: 2023-01-29
Rated 5 out of 5 by
Smitty55124 from
Long Time Customer
My returns use to be complicated years ago with rental property, two homes etc. Life is much less complicated now and Turbo has always led the way to making tax season easy for us!
Date published: 2023-01-29
Rated 5 out of 5 by
Mildred59 from
Great in pacifying what I need
Very good at correcting when you have to change something on your information
Date published: 2023-01-29
Rated 4 out of 5 by
RANDOMHUMAN from
VERY EASY
MOST PROMTS WERE VERY HELPFUL AND INTUITIVE, VERY EASY TO FILE.
Date published: 2023-01-29
Rated 5 out of 5 by
Cody30717 from
Easy Everytime
Always a smooth process with zero hiccups along the way. Very helpful, never obtrusive, and super clear with what's going on at all times. I've used this product multiple times over the years and have never had an issue once.
Date published: 2023-01-29
Rated 4 out of 5 by
zc2012 from
Easy to use
This is my first time using Turbo Tax to do my own taxes. You can best believe I will be doing them myself each year from now on.
Date published: 2023-01-29
Rated 5 out of 5 by
Isra3lite from
Always fun, as long as I get a refund though...
This year, I got all of my employer tax forms early and many were digital, making the usually collecting and collating easier. Last year, ended up paying taxes, so not as fun, but Turbo Tax always makes the process easy and fun, even if I owe more than I had deducted.
Date published: 2023-01-29
Rated 5 out of 5 by
MEG870 from
7th year in a row
TurboTax is incredibly easy to use from first time beginners to the tax pro. I have used TurboTax for the last seven years and am amazed every year with how easy the site is to navigate and how quickly it can be filed.
All TurboTax® Offerings Reviews - Page 1993
Date published: 2023-01-29