TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by from 2022 Tax Return Paid for the deluxe edition for $49 and selected to "Pay with my refund" option, but it does not disclose the additional $39 fee for selecting to pay with the refund until finalizing the return.
Date published: 2023-01-29
Rated 4 out of 5 by from Turbo Tax Does the Job Just Fine for Us I usually can whiz through the tax program just fine. This time I got confused about something, so I used the live CPA feature. He was patient and knowledgeable when he was helping me. He resolved my issue quickly. I will continue to use Turbo Tax in the future.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax is awesome They made very easy for me to complete my taxes I them.
Date published: 2023-01-29
Rated 5 out of 5 by from Long Time Customer My returns use to be complicated years ago with rental property, two homes etc. Life is much less complicated now and Turbo has always led the way to making tax season easy for us!
Date published: 2023-01-29
Rated 5 out of 5 by from Great in pacifying what I need Very good at correcting when you have to change something on your information
Date published: 2023-01-29
Rated 4 out of 5 by from VERY EASY MOST PROMTS WERE VERY HELPFUL AND INTUITIVE, VERY EASY TO FILE.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy Everytime Always a smooth process with zero hiccups along the way. Very helpful, never obtrusive, and super clear with what's going on at all times. I've used this product multiple times over the years and have never had an issue once.
Date published: 2023-01-29
Rated 4 out of 5 by from Easy to use This is my first time using Turbo Tax to do my own taxes. You can best believe I will be doing them myself each year from now on.
Date published: 2023-01-29
Rated 5 out of 5 by from Always fun, as long as I get a refund though... This year, I got all of my employer tax forms early and many were digital, making the usually collecting and collating easier. Last year, ended up paying taxes, so not as fun, but Turbo Tax always makes the process easy and fun, even if I owe more than I had deducted.
Date published: 2023-01-29
Rated 5 out of 5 by from 7th year in a row TurboTax is incredibly easy to use from first time beginners to the tax pro. I have used TurboTax for the last seven years and am amazed every year with how easy the site is to navigate and how quickly it can be filed.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 1993
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from 2022 Tax Return Paid for the deluxe edition for $49 and selected to "Pay with my refund" option, but it does not disclose the additional $39 fee for selecting to pay with the refund until finalizing the return.
Date published: 2023-01-29
Rated 4 out of 5 by from Turbo Tax Does the Job Just Fine for Us I usually can whiz through the tax program just fine. This time I got confused about something, so I used the live CPA feature. He was patient and knowledgeable when he was helping me. He resolved my issue quickly. I will continue to use Turbo Tax in the future.
Date published: 2023-01-29
Rated 5 out of 5 by from Turbo tax is awesome They made very easy for me to complete my taxes I them.
Date published: 2023-01-29
Rated 5 out of 5 by from Long Time Customer My returns use to be complicated years ago with rental property, two homes etc. Life is much less complicated now and Turbo has always led the way to making tax season easy for us!
Date published: 2023-01-29
Rated 5 out of 5 by from Great in pacifying what I need Very good at correcting when you have to change something on your information
Date published: 2023-01-29
Rated 4 out of 5 by from VERY EASY MOST PROMTS WERE VERY HELPFUL AND INTUITIVE, VERY EASY TO FILE.
Date published: 2023-01-29
Rated 5 out of 5 by from Easy Everytime Always a smooth process with zero hiccups along the way. Very helpful, never obtrusive, and super clear with what's going on at all times. I've used this product multiple times over the years and have never had an issue once.
Date published: 2023-01-29
Rated 4 out of 5 by from Easy to use This is my first time using Turbo Tax to do my own taxes. You can best believe I will be doing them myself each year from now on.
Date published: 2023-01-29
Rated 5 out of 5 by from Always fun, as long as I get a refund though... This year, I got all of my employer tax forms early and many were digital, making the usually collecting and collating easier. Last year, ended up paying taxes, so not as fun, but Turbo Tax always makes the process easy and fun, even if I owe more than I had deducted.
Date published: 2023-01-29
Rated 5 out of 5 by from 7th year in a row TurboTax is incredibly easy to use from first time beginners to the tax pro. I have used TurboTax for the last seven years and am amazed every year with how easy the site is to navigate and how quickly it can be filed.
Date published: 2023-01-29
All TurboTax® Offerings Reviews - Page 1993