TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from good i did not speak with a live person i filed on my own
Date published: 2021-03-01
Rated 5 out of 5 by from Another much less painful year of doing taxes Even with relatively few things to worry about with doing my taxes, Turbo Tax takes away the anxiety and uncertainty of whether or not i'm filling the forms out correctly
Date published: 2021-03-01
Rated 5 out of 5 by from That was simple, Turbo Tax walked me through every The questions and format was so easy to follow. Turbo Tax looked at everything to maximize my return.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax makes my life better! I have used Turbo Tax service for 6+years and it is an invaluable tool.
Date published: 2021-03-01
Rated 4 out of 5 by from Good product I have been using TurboTax for years. I have even helped other friends use it to save money. I am disappointed the price seems to continue to go up and not just due to the nature of my tax situation. I have never been audited and never had any errors so all in all, a good process.
Date published: 2021-03-01
Rated 5 out of 5 by from Great product! Once again, Turbo Tax products are great. Simple step-by-step instructions are easy to follow. The tax experts are very helpful and knowledgeable.
Date published: 2021-03-01
Rated 4 out of 5 by from Great except Turbo Tax is confused about Fraud Pin Everything was pretty cut and dry except for the entering the Identity Pin, because after I did that "Turbo Tax" made me fill out a 14039 Form, which the letter I receive reads that I should NOT have to fill this form out and "Turbo Tax" would not e-file my return without me filling that form out.The Fraud case was found in my favor in 2014 and I have to file w/a pin every year since. So since I entered a pin, "Turbo Tax" assumed I had to fill the other form out and I should not have and now I am hoping that in doing that it does not hold up my tax refund. Fingers Crossed, we get our money back in under 21 days.
Date published: 2021-03-01
Rated 5 out of 5 by from Great tool Nice platform to input your tax, and help people to get help from experts.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Great!!!!!!!!!!!!!!! I always a great experience with Turbo Tax. I always get the assistance with any questions that I may have with my taxes
Date published: 2021-03-01
Rated 5 out of 5 by from VERY NICE EASY TO USE I JUST WANT TO GIVE YOU 5 STARS SO I'M JUST MAKING UP SENTENCES NOW.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1852
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from good i did not speak with a live person i filed on my own
Date published: 2021-03-01
Rated 5 out of 5 by from Another much less painful year of doing taxes Even with relatively few things to worry about with doing my taxes, Turbo Tax takes away the anxiety and uncertainty of whether or not i'm filling the forms out correctly
Date published: 2021-03-01
Rated 5 out of 5 by from That was simple, Turbo Tax walked me through every The questions and format was so easy to follow. Turbo Tax looked at everything to maximize my return.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax makes my life better! I have used Turbo Tax service for 6+years and it is an invaluable tool.
Date published: 2021-03-01
Rated 4 out of 5 by from Good product I have been using TurboTax for years. I have even helped other friends use it to save money. I am disappointed the price seems to continue to go up and not just due to the nature of my tax situation. I have never been audited and never had any errors so all in all, a good process.
Date published: 2021-03-01
Rated 5 out of 5 by from Great product! Once again, Turbo Tax products are great. Simple step-by-step instructions are easy to follow. The tax experts are very helpful and knowledgeable.
Date published: 2021-03-01
Rated 4 out of 5 by from Great except Turbo Tax is confused about Fraud Pin Everything was pretty cut and dry except for the entering the Identity Pin, because after I did that "Turbo Tax" made me fill out a 14039 Form, which the letter I receive reads that I should NOT have to fill this form out and "Turbo Tax" would not e-file my return without me filling that form out.The Fraud case was found in my favor in 2014 and I have to file w/a pin every year since. So since I entered a pin, "Turbo Tax" assumed I had to fill the other form out and I should not have and now I am hoping that in doing that it does not hold up my tax refund. Fingers Crossed, we get our money back in under 21 days.
Date published: 2021-03-01
Rated 5 out of 5 by from Great tool Nice platform to input your tax, and help people to get help from experts.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Great!!!!!!!!!!!!!!! I always a great experience with Turbo Tax. I always get the assistance with any questions that I may have with my taxes
Date published: 2021-03-01
Rated 5 out of 5 by from VERY NICE EASY TO USE I JUST WANT TO GIVE YOU 5 STARS SO I'M JUST MAKING UP SENTENCES NOW.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1852